Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1816 Consumer Court Cases Against Amazon.

West Bengal

Amazon Seller Sarevices Private Limited., V/S MD. INZAMAM MAZHAR,

Amazon   Amazon  

Court Name: Howrah

Appelant Advocate Jitesh Sah, Payal Shaw, Vishnu Kant Tiwari, Maya Shaw

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION HOWRAH20, Round Tank Lane, Howrah 711 101.Office (033) 2638 0892, 0512 Confonet (033) 2638 0512 Fax (033) 2638 0892Complaint Case No. CC/182/2022( Date of Filing : 04 Jul 2022 )1. MD. INZAMAM MAZHAR,S/O Md. Shakeel Anwer, residing a...

Case Number: 182

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Date of Filing: 04-07-2022

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Date of Upload: 25-04-2023

Jharkhand

Amazon India V/S Ankit Kumar

Amazon   Amazon   Amazon India  

Court Name: Bokaro

Appelant Advocate

Respondant Advocate

District Consumer Disputes Redressal Commission, BokaroDate of Filing-11-05-2022Date of final hearing-12-04-2023Date of Order-12-04-2023Case No. 71/2022Ankit KumarR/o New Road Phsuro, P.O.- Phusro Bazar,P.S. Bermo, District- Bokaro, Jharkhand 829144Vs.1. Amazon India Registered ...

Case Number: 71

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Date of Filing: 11-05-2022

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Date of Upload: 12-04-2023

Orissa

Branch Head, AMAZON INDIA, Balasore Office V/S Sri Suraj Kumar Pati, aged about 33 years

Amazon   Amazon  

Court Name: Baleshwar

Appelant Advocate Sri P.K Parhi & Associates

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, BALASOREAT- KATCHERY HATA, NEAR COLLECTORATE, P.O, DIST- BALASORE-756001Complaint Case No. CC/69/2022( Date of Filing : 07 Dec 2022 )1. Sri Suraj Kumar Pati, aged about 33 yearsS/o. Sri Debendra Pati, At- Satsang Colony, P.O/ P.S- ...

Case Number: 69

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Date of Filing: 07-12-2022

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Date of Upload: 12-04-2023

Delhi

Amazon Seller Services Pvt. Ltd. V/S Mr. Naveen Porwal

Amazon   Amazon  

Court Name: North East

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION: NORTH-EASTGOVT. OF NCT OF DELHID.C. OFFICE COMPLEX, BUNKAR VIHAR, NAND NAGRI, DELHI-93Complaint Case No. 149/18In the matter of:Sh. Naveen PorwalS/o G.N PorwalR/o H.No. X-10c/42 Street No. 10,Brahampuri Delhi-110053 ComplainantVers...

Case Number: 149

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Date of Filing: 20-07-2018

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Date of Upload: 17-04-2023

Delhi

AMAZON INDIA LIMITED V/S NITENDAR KUMAR

Amazon   Amazon   Amazon India  

Court Name: East Delhi

Appelant Advocate

Respondant Advocate

Date : 05.04.2023Present : None for complainantPut up at 02:30 PM. Member(Ravi Kumar)Member(Rashmi Bansal)President(S.S. Malhotra)At this stageAt 02:30 PMPresent : None for ComplainantComplainant was not present on 15.09.2022, 04.04.2023 and even today. Court Notice was sent to t...

Case Number: 490

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Date of Filing: 22-06-2022

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Date of Upload: 06-04-2023

Orissa

Chief Manager Amazon India V/S Pratik Joshi

Amazon   Amazon   Amazon India  

Court Name: Kalahandi

Appelant Advocate Self

Respondant Advocate B.K Panda

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, KALAHANDINEAR TV CENTRE PADA, BHAWANIPATANA, KALAHANDI ODISHA, PIN 766001Complaint Case No. CC/31/2021( Date of Filing : 01 Jun 2021 )1. Pratik JoshiAt-Evening Collage ,Hill Town Po/Ps-Bhawanipatna Dist-Kalahandi,Odisha, .............

Case Number: 31

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Date of Filing: 01-06-2021

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Date of Upload: 17-04-2023

Kerala

AMAZON SELLER SERVICES P LTD V/S RAJEEV ANAND

Amazon   Amazon  

Court Name: Ernakulam

Appelant Advocate ANILA PETER

Respondant Advocate

BEFORE THE CONSUMER DISPUTES REDRESSAL FORUMERNAKULAMComplaint Case No. CC/18/253( Date of Filing : 12 Jun 2018 )1. RAJEEV ANAND PLOT NO.11 PADNABHAM ANSALS RIVER DALE EROOR KOCHI...........Complainant(s)Versus1. AMAZON SELLER SERVICES P LTDBRIGADE GATE WAY DR.RAJ KUMAR RD MALLES...

Case Number: 18

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Date of Filing: 12-06-2018

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Date of Upload: 17-04-2023

Chandigarh

AMAZON INDIA V/S MEENAL

Amazon   Amazon   Amazon India  

Court Name: DF-I

Appelant Advocate In Person

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION-I,U.T. CHANDIGARHConsumer Complaint No.:CC/472/2022Date of Institution:23/07/2021Date of Decision:28/03/2023Meenal W/o Pawan Kumar, Resident of H.No.277-B, Sector-51, Chandigarh-160047.… ComplainantV E R S U SAmazon India, Br...

Case Number: 472

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Date of Filing: 23-07-2021

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Date of Upload: 05-04-2023

Delhi

M/s Amazon Seller Service Limited Private Limited & Ors V/S Sh. Manish Gupta

Amazon   Amazon  

Court Name: North East

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION: NORTH-EASTGOVT. OF NCT OF DELHID.C. OFFICE COMPLEX, BUNKAR VIHAR, NAND NAGRI, DELHI-93Complaint Case No. 80/19In the matter of:Sh. Manish GuptaS/o Sh. Vinod Kumar GuptaR/o 1/3351 Ram Nagar,Mandoli Road, Shahdara,Delhi-110032Complai...

Case Number: 80

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Date of Filing: 09-08-2019

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Date of Upload: 29-03-2023

Bihar

Amazon V/S Rakesh Chandra Sinha

Amazon   Amazon  

Court Name: Jehanabad

Appelant Advocate

Respondant Advocate

किसी पक्ष की तरफ से हाजिरी नहीं दी गई है। अभिलेख अवलोकन से ऐसा प्रतीत होता है कि आवेदक इस वाद में कोई रुचि नह�...

Case Number: 19

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Date of Filing: 30-09-2020

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Date of Upload: 03-04-2023

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.