Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1816 Consumer Court Cases Against Amazon.

Karnataka

Amazon V/S Mr.Akash Dubey

Amazon   Amazon  

Court Name: Mysore

Appelant Advocate Party in person

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION MYSURUNo.1542 F, Anikethana Road, C and D Block, J.C.S.T. Layout, Kuvempunagara,Kuvempunagara, (Behind Jagadamba Petrol Bunk), Mysuru-570023Complaint Case No. CC/479/2019( Date of Filing : 06 Nov 2019 )1. Mr.Akash Dubey S/o Sakar Na...

Case Number: 479

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Date of Filing: 06-11-2019

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Date of Upload: 02-03-2023

Haryana

Amazon Seller Service Private Limited V/S Sahil

Amazon   Amazon  

Court Name: Karnal

Appelant Advocate

Respondant Advocate Akaash Chawla

THE DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, KARNAL. Complaint No. 722 of 2021 Date of instt.28.12.2021 Date of Decision: 27.02.2023Sahil aged about 21 years son of Shri Vijay Kumar, resident of ward no.6, Buta Colony, village and Post Office Nissing, Tehsil Nissing, Dis...

Case Number: 722

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Date of Filing: 28-12-2021

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Date of Upload: 28-02-2023

Delhi

AMAZON INDIA PVT. LTD. V/S ROHIT GUPTA

Amazon   Amazon   Amazon India  

Court Name: North West

Appelant Advocate PRATEEK JINDAL

Respondant Advocate

DISTRICT CONSUMER DISPUTE REDRESSAL COMMISSION, NORTH-WEST GOVT. OF NCT OF DELHICSC-BLOCK-C, POCKET-C, SHALIMAR BAGH, DELHI-110088.Complaint Case No. CC/769/2022( Date of Filing : 08 Dec 2022 )1. ROHIT GUPTAA-2/367, SECTOR - 8, ROHININORTH WESTDELHI...........Complainant(s)Versus...

Case Number: 769

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Date of Filing: 08-12-2022

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Date of Upload: 03-04-2023

Kerala

AMAZON ,REPRESENTED THROUGH MANAGER V/S RANJITH .G

Amazon   Amazon  

Court Name: Kozhikode

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL COMMISSIONKARANTHUR PO,KOZHIKODEComplaint Case No. CC/219/2021( Date of Filing : 14 Dec 2021 )1. RANJITH .GSREENILAYAM.KIZHAKKUMURI P.O,KAKKODI,KOZHIKODE-673611...........Complainant(s)Versus1. AMAZON ,REPRESENTED THROUGH MANAGERBRIGADE GATEWAY,8th FLO...

Case Number: 219

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Date of Filing: 14-12-2021

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Date of Upload: 09-03-2023

Delhi

AMAZON SELLER SERVICES V/S YOGESH KUMAR

Amazon   Amazon  

Court Name: East Delhi

Appelant Advocate

Respondant Advocate

Present: None for Complainant Sh. Anirudh Mukherjee for OPCourt Notice was issued to the Complainant by this Commission which has been returned with the remark ‘Door Locked’ on 22.11.2022. The Complainant has not appeared before this Commission on 02.06.2022 and 28.01...

Case Number: 241

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Date of Filing: 12-11-2020

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Date of Upload: 02-03-2023

Uttar Pradesh

AMAZON V/S ASHISH KUMAR JATAV

Amazon  

Court Name: Lucknow-I

Appelant Advocate

Respondant Advocate

Heading1Heading2Miscellaneous Application No. MA/146/2021( Date of Filing : 31 Jul 2021 )In1. ASHISH KUMAR JATAVLUCKNOWLUCKNOWUTTAR PRADESH ...........Appellant(s)Versus1. AMAZONLUCKNOWLUCKNOWuttar prdesh...........Respondent(s) BEFORE:HON'BLE MR. Neelkuntha Sahya PRESIDENTHON'BL...

Case Number: 146

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Date of Filing: 31-07-2021

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Date of Upload: 28-03-2023

Delhi

AMAZON INDIA PVT.LTD. V/S MAYANK GOEL

Amazon   Amazon India  

Court Name: North West

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTE REDRESSAL COMMISSION, NORTH-WEST GOVT. OF NCT OF DELHICSC-BLOCK-C, POCKET-C, SHALIMAR BAGH, DELHI-110088.Complaint Case No. CC/454/2022( Date of Filing : 12 Jul 2022 )1. MAYANK GOELB-85,WAZIRPUR INDUSTRIAL AREA,NEW DELHI-110052...........Complainant(s)Ve...

Case Number: 454

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Date of Filing: 12-07-2022

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Date of Upload: 03-04-2023

Haryana

Amazon India, V/S Sushant Kumar

Amazon   Amazon  

Court Name: Rohtak

Appelant Advocate Sh. Ankit Hooda

Respondant Advocate Sh. Sandeep Raj

District Consumer Disputes Redressal Commission Rohtak.Haryana. Complaint Case No. CC/19/424( Date of Filing : 27 Aug 2019 )1. Sushant KumarS/o Sh. Mahesh Kumar R/o H.no. 207, Sector-2, Rohtak............Complainant(s)Versus1. Amazon India,Regd Office. Brigade Gateway, 8th floor,...

Case Number: 19

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Date of Filing: 27-08-2019

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Date of Upload: 24-02-2023

Chandigarh

AMAZON INDIA LIMITED V/S BALKARN LOMASH

Amazon   Amazon   Amazon India  

Court Name: DF-I

Appelant Advocate

Respondant Advocate

Before the National Lok Adalat held in District Consumer Disputes Redressal Commission-I, U.T., ChandigarhCONSUMER COMPLAINT NO. 641 OF 2022Balkarn LomashVs M/s Amazon India & Anr.BEFORE: PAWANJIT SINGH, PRESIDENT SURJEET KAUR, MEMBER SURESH KUMAR SARDANA, MEMBER MANJIT KAUR,...

Case Number: 641

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Date of Filing: 26-06-2022

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Date of Upload: 27-02-2023

Chandigarh

Amazon Seller Services Pvt. Ltd. V/S Md. Zeeshan Raza Khan

Amazon   Amazon  

Court Name: DF-I

Appelant Advocate In Person

Respondant Advocate

Before the National Lok Adalat held in District Consumer Disputes Redressal Commission-I, U.T., ChandigarhExecution Application NO.118 OF 2022Md.Zeeshan Raza KhanVs Amazon Seller Services Pvt. Ltd. & anr. BEFORE: PAWANJIT SINGH, PRESIDENT SURJEET KAUR, MEMBER SURESH KUMAR SAR...

Case Number: 118

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Date of Filing: 23-11-2022

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Date of Upload: 27-02-2023

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.