Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in


Latest Judgments

Total 1522 Consumer Court Cases Against Amazon.

Punjab

Amazon Retail India Pvt.Ltd. V/S Vipin Singla S/o Prem Kumar Singla

Amazon  

Court Name: Jalandhar

Appelant Advocate Complainant in Person

Respondant Advocate

Distt Consumer Disputes Redressal CommissionLadowali Road, District Administrative Complex,2nd Floor, Room No - 217 JALANDHAR (PUNJAB) Complaint Case No. CC/108/2024( Date of Filing : 01 Apr 2024 )1. Vipin Singla S/o Prem Kumar SinglaR/o R-1004, Jalandhar Heights-1, Jalandharjala...

Case Number: 108

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Date of Filing: 01-04-2024

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Date of Upload: 05-04-2024

Uttar Pradesh

Amazon India through its Director V/S Sandeep Kumar

Amazon  

Court Name: Agra-II

Appelant Advocate

Respondant Advocate

Case Number: 65

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Date of Filing: 04-03-2020

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Date of Upload: 06-04-2024

Uttar Pradesh

AMAZON ,SAMSUNG AND APPARIO RETAIL PVT LTD V/S MOHIT KUMAR CHAUBEY

Amazon  

Court Name: Gautam Buddha Nagar

Appelant Advocate

Respondant Advocate

FINAL ORDERDISTRICT CONSUMER COMMISSIONGAUTAM BUDDH NAGAR SURAJPUR , GREATER NOIDA (U.P.)COURT 1Complaint Case No. CC/781/2023( Date of Filing : 20 Oct 2023 )1. MOHIT KUMAR CHAUBEYB359 GROUND FLOOR B BLOCK SEC 19 NOIDAGAUTAM BUDDHA NAGARUTTAR PRADESH...........Complainant(s)Versu...

Case Number: 781

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Date of Filing: 20-10-2023

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Date of Upload: 03-04-2024

Orissa

1. Amazon India Office V/S Sudipta Kumar Panda

Amazon  

Court Name: Sambalpur

Appelant Advocate Sri. A.K. Mishra & Associates

Respondant Advocate

District Consumer Disputes Redressal Commission, SambalpurNear, SBI Main Branch, SambalpurUploaded by Office AssistanceComplaint Case No. CC/148/2023( Date of Filing : 27 Sep 2023 )1. Sudipta Kumar PandaS/O- Subodh Kumar Panda, C/O-Sasankar Sekhar Majhi, R/O-Binakhandi, Near-Maus...

Case Number: 148

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Date of Filing: 27-09-2023

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Date of Upload: 02-04-2024

Uttar Pradesh

AMAZON RETAIL INDIA PVT. LTD. V/S RAKHI BHATIA C/O CASCADE ENTERPRISES

Amazon  

Court Name: Gautam Buddha Nagar

Appelant Advocate

Respondant Advocate

FINAL ORDERDISTRICT CONSUMER COMMISSIONGAUTAM BUDDH NAGAR SURAJPUR , GREATER NOIDA (U.P.)COURT 1Complaint Case No. CC/919/2023( Date of Filing : 13 Dec 2023 )1. RAKHI BHATIA C/O CASCADE ENTERPRISESCASCADE ENTERPRISES B-19, GROUND FLOOR SECTOR 59 NOIDA-201309 GAUTAM BUDDHA NAGARUT...

Case Number: 919

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Date of Filing: 13-12-2023

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Date of Upload: 03-04-2024

West Bengal

MR. AMIT AGARWAL, AMAZON INDIA V/S ARNESH SAHA

Amazon  

Court Name: Hooghly

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, HOOGHLYCC OF 2021PETITIONERVERSOPPOSITE PARTYReview Application No. RA/15/2023( Date of Filing : 16 Aug 2023 )InComplaint Case No. CC/34/20211. ARNESH SAHAS.P. MUKHERJEE ROAD, BAIKUNTHAPUR, PIN-TRIBENI, HOOGHLY, P.S.- MOGRA, PIN-71...

Case Number: 15

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Date of Filing: 16-08-2023

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Date of Upload: 03-04-2024

Uttarakhand

Amazon K K Overseas Corporation V/S Shri Neeraj Kirola

Amazon  

Court Name: Nainital

Appelant Advocate Ku Jyoti Pariyar

Respondant Advocate

Case Number: 55

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Date of Filing: 23-06-2022

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Date of Upload: 01-04-2024

Telangana

Amazon Seller Services P.Ltd & 2 others V/S Mandadapu Srinivasa Rao and another

Amazon  

Court Name: Khammam

Appelant Advocate Sri. V. Shiva Rama Krishna

Respondant Advocate Sri. B. Venkateswarlu OP1

Case Number: 155

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Date of Filing: 24-11-2022

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Date of Upload: 02-04-2024

Haryana

Amazon India V/S Sumesh Kumar

Amazon  

Court Name: Karnal

Appelant Advocate Mukesh Kumar Vaid

Respondant Advocate

BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, KARNAL. Complaint No. 132 of 2024 Date of instt.11.03.2024 Date of Decision 27.03.2024Sumesh Kumar son of Shri Madan Lal, H.No.563, Karan Vihar, Tehsil and District Karnal, Aadhar No.8413 8332 7889. …&hellip...

Case Number: 132

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Date of Filing: 11-03-2024

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Date of Upload: 01-04-2024

Madhya Pradesh

AMAZON INDIA V/S VIVEKJAIN

Amazon  

Court Name: Neemuch

Appelant Advocate VIVEKJAIN

Respondant Advocate

Case Number: 79

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Date of Filing: 28-12-2022

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Date of Upload: 01-04-2024

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.