Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1816 Consumer Court Cases Against Amazon.

Haryana

Amazon India Bridgade Gateway V/S Rajnish Kumar S/o Sushil Kumar

Amazon   Amazon   Amazon India  

Court Name: Faridabad

Appelant Advocate

Respondant Advocate

Distic forum Faridabad, hariyanafaridabadfinal orderComplaint Case No. CC/610/2022( Date of Filing : 11 Nov 2022 )1. Rajnish Kumar S/o Sushil KumarH. no. 372, Shramik Vihar FBD...........Complainant(s)Versus1. Amazon India Bridgade Gateway 8th floor, 26/1............Opp.Party(s) ...

Case Number: 610

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Date of Filing: 11-11-2022

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Date of Upload: 17-04-2023

Maharashtra

AMAZON SELLERS PRIVATE LIMITED V/S MR PRAKASH PARASRAM AILANI

Amazon   Amazon  

Court Name: Additional DCF, Nagpur

Appelant Advocate SELF

Respondant Advocate ADV. SOUMITRA S. PALIWAL

ADDITIONAL DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION,NAGPURNew Administrative Building No.-13rd Floor, Civil Lines, Nagpur-440001Ph.0712-2546884Complaint Case No. RBT/CC/252/20191. MR PRAKASH PARASRAM AILANI724, AHUJA NAGAR, JARIPATKA, NAGPUR 440014NAGPURMAHARASHTRA...........

Case Number: 0

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Date of Filing: 24-04-2019

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Date of Upload: 13-04-2023

Uttar Pradesh

Manager/Sales Officer Company Amazon V/S Yash Singh

Amazon   Amazon  

Court Name: Ghazipur

Appelant Advocate Shri Lalbahadur Singh, Shri Lallan Singh

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION GHAZIPURCOLLECTORATE COMPOUND, DISTRICT- GHAZIPURFINAL ORDERMiscellaneous Application No. MA/56/2022( Date of Filing : 19 May 2022 )In1. Yash SinghAge Approx. 16 Years Old, S/O Hridayshankar Singh Minor Guardian Own Father Hridaysha...

Case Number: 56

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Date of Filing: 19-05-2022

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Date of Upload: 25-03-2023

Punjab

Amazon India V/S Ashok Kumar

Amazon   Amazon   Amazon India  

Court Name: Amritsar

Appelant Advocate Arshjit Singh Sodhi

Respondant Advocate

District Consumer Disputes Redressal CommissionSCO 100, District Shopping Complex, Ranjit AvenueAmritsar, PunjabComplaint Case No. CC/529/2022( Date of Filing : 29 Sep 2022 )1. Ashok KumarHouse No.1535/12, Ram Tirath Road, Gawal Mandi AmritsarAmritsarPunjab...........Complainant(...

Case Number: 529

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Date of Filing: 29-09-2022

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Date of Upload: 29-03-2023

Delhi

AMAZON SELLER SERVICES PVT.LTD. V/S PARDEEP KUMAR

Amazon   Amazon  

Court Name: North West

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTE REDRESSAL COMMISSION, NORTH-WEST GOVT. OF NCT OF DELHIGOVT.OF NCT OF DELHICSC-BLOCK-C, POCKET-C, SHALIMAR BAGH, DELHI-110088.Complaint Case No. CC/638/2019( Date of Filing : 09 Aug 2019 )1. PARDEEP KUMARS/O SH. JAGDISH SINGH R/O 50A,BHUDHAN PUR MAJRA DAB...

Case Number: 638

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Date of Filing: 09-08-2019

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Date of Upload: 18-03-2023

Delhi

AMAZON INDIA V/S VISHNUKASHYAP

Amazon   Amazon   Amazon India  

Court Name: West Delhi

Appelant Advocate DIVYA VERMA

Respondant Advocate

BEFORE THE CONSUMER DISPUTES REDRESSAL COMMISSION-III (WEST)C-150-151, COMMUNITY CENTRE, JANAKPURI,NEW DELHI-110058CASE NO. 61/21IN THE MATTERS OF:-VISHNU KASHYAP ……COMPLAINANTVERSUSAMAZON ……OPPOSITE PARTYCoram:SONICA MEHROTRA (PRESIDENT)RICHA JINDA...

Case Number: 21

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Date of Filing: 22-01-2021

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Date of Upload: 22-03-2023

Delhi

AMAZON SELLER SERVICES PRIVATE LIMITED V/S VINOD KUMAR

Amazon   Amazon   Amazon Seller Services Private Limited  

Court Name: North West

Appelant Advocate

Respondant Advocate

...

Case Number: 68

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Date of Filing: 17-08-2021

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Date of Upload: 15-03-2023

Delhi

AMAZON V/S CHANDRA PRAKASH

Amazon   Amazon  

Court Name: West Delhi

Appelant Advocate

Respondant Advocate

BEFORE THE CONSUMER DISPUTES REDRESSAL COMMISSION-III (WEST)C-150-151, COMMUNITY CENTRE, JANAKPURI,NEW DELHI-110058CASE NO. 243/2019IN THE MATTERS OF:-Chandra Prakash ……COMPLAINANTVERSUSAmazon ……OPPOSITE PARTY Coram:SONICA MEHROTRA (PRESIDENT)RICHA JI...

Case Number: 19

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Date of Filing: 14-05-2019

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Date of Upload: 25-03-2023

Tripura

Amazon India Pvt. Ltd. V/S Sri Surajit Roy.

Amazon   Amazon   Amazon India  

Court Name: West Tripura

Appelant Advocate Self

Respondant Advocate Mr.A.L.Saha, Mr.K.Nandi, Mr.S.Bhowmik

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONWEST TRIPURA : AGARTALACASE NO: CC- 64 of 2022Sri Surajit Roy,S/O- Lt. Chitta Ranjan Roy,Chitta Ranjan Road, Agartala,P.O. College Tilla, P.S. East Agartala,District- West Tripura- 799001. ….....Complainant.-VERSUS-1. Amazon I...

Case Number: 64

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Date of Filing: 05-03-2022

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Date of Upload: 04-03-2023

Chandigarh

AMAZON SELLER SERVICES PRIVATE LIMITED V/S KARANVIR GANDOTRA

Amazon   Amazon   Amazon Seller Services Private Limited  

Court Name: StateCommission

Appelant Advocate IN PERSON

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSION,U.T., CHANDIGARH(Additional Bench)Appeal No.:06 of 2023Date of Institution:18.01.2023Date of Decision:02.03.2023Karanvir Gandotra s/o Sh.Mohinder Pratap Gandotra, aged about 61 years, Resident of # 3455, Sector 40-D, Chandigarh 160036 ...

Case Number: 6

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Date of Filing: 17-01-2023

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Date of Upload: 09-03-2023

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.