Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1816 Consumer Court Cases Against Amazon.

Uttar Pradesh

AMAZON IN V/S DR RAKA SAXENA

Amazon   Amazon  

Court Name: Bareilly-II

Appelant Advocate SUSHANT SAXENA

Respondant Advocate

1. परिवादी अनुपस्थित। 2. विपक्षी सं0 1 द्वारा अधि0 श्री विवेक सहगल। 3. विपक्षी सं0 2 व 3 अनिर्वाहित। 4 परिवादी द्वार...

Case Number: 67

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Date of Filing: 05-05-2021

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Date of Upload: 16-06-2023

West Bengal

Amazon India V/S Souradeep Mistry, S/O- Lt. Sanjay Kumar Mistry

Amazon   Amazon   Amazon India  

Court Name: North 24 Parganas

Appelant Advocate Samrat Das

Respondant Advocate

DCDRF North 24 Paraganas BarasatKolkata-700126.Complaint Case No. CC/355/2022( Date of Filing : 04 Nov 2022 )1. Souradeep Mistry, S/O- Lt. Sanjay Kumar Mistry65, Baghajatin Road, New Barrackpore, PO & PS- New Barrackpore, PIN- 700131North 24 Parganas...........Complainant(s)Versu...

Case Number: 355

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Date of Filing: 04-11-2022

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Date of Upload: 15-06-2023

Haryana

Amazon India, V/S Sushant Kumar

Amazon   Amazon  

Court Name: Rohtak

Appelant Advocate Sh. Ankit Hooda

Respondant Advocate

District Consumer Disputes Redressal Commission Rohtak.Haryana. Execution Application No. EA/23/39( Date of Filing : 22 Mar 2023 )InComplaint Case No. CC/19/4241. Sushant KumarS/o Sh. Mahesh Kumar R/o H.no. 207, Sector-2, Rohtak............Appellant(s)Versus1. Amazon India,Regd O...

Case Number: 23

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Date of Filing: 22-03-2023

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Date of Upload: 14-06-2023

Kerala

Amazon India V/S Adarsh M

Amazon   Amazon   Amazon India  

Court Name: Kasaragod

Appelant Advocate

Respondant Advocate

C.D.R.C. KasaragodKeralaComplaint Case No. CC/305/2022( Date of Filing : 16 Dec 2022 )1. Adarsh MSouparnika Nivas , Koyankara, Thrikarippur P O, 671310 KasaragodKerala...........Complainant(s)Versus1. Amazon IndiaBrigade Gateway, Eigth floor, 26/1, Dr Rajkumar Road, Malleswaram w...

Case Number: 305

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Date of Filing: 16-12-2022

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Date of Upload: 19-06-2023

Orissa

E Sarana Kumar V/S Amazon Seller Services Pvt Ltd

Amazon   Amazon  

Court Name: StateCommission

Appelant Advocate M/S P.P. Behera & Assctes

Respondant Advocate M/S s.K.Mohanty & Associates.

IN THE STATE CONSUMER DISPUTES REDRESSAL COMMISSIONODISHA, CUTTACKFirst Appeal No. A/152/2021( Date of Filing : 06 Jul 2021 )(Arisen out of Order Dated 23/04/2021 in Case No. C.C. 69/2020 of District Nabarangapur)1. Amazon Seller Services Pvt LtdAt Brigade Gateway 8th Floor 26/1 ...

Case Number: 152

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Date of Filing: 06-07-2021

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Date of Upload: 07-07-2023

Punjab

Amazon India V/S Ms.Rajni Bala

Amazon   Amazon   Amazon India  

Court Name: Ludhiana

Appelant Advocate Vikas Gupta

Respondant Advocate Ex Parte

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, LUDHIANA. Complaint No: 294 dated 26.07.2022. Date of decision: 05.06.2023.Ms.Rajni Bala, H.No.475, Shastri Nagar Jagraon, PinCode:142026, Email:...

Case Number: 22

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Date of Filing: 26-07-2022

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Date of Upload: 12-06-2023

Orissa

Amazon India Brigade Gateway V/S Binay Kumar Shukla

Amazon   Amazon   Amazon India  

Court Name: Cuttak

Appelant Advocate Self

Respondant Advocate None

IN THE COURT OF THE DIST. CONSUMER DISPUTES REDRESSAL COMMISSION,CUTTACK.C.C.No.212/2022Binay Kumar Shukla, S/O:LateUdayanath Shukla,At:Fakirpur(Udayabhaban),P.O:Jagatpur,Dist:Cuttack,Odisha. ... Complainant. Vrs.AMAZON INDIA Brigade Gateway,8th Floor,26/1,Dr. Rajkumar Road Mall...

Case Number: 212

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Date of Filing: 12-10-2022

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Date of Upload: 05-07-2023

Kerala

VISHNU RANJIDAS V/S AMAZON SELLER SERVICES PVT LTD

Amazon   Amazon  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSIONTHIRUVANANTHAPURAMFirst Appeal No. A/230/2023( Date of Filing : 12 Apr 2023 )(Arisen out of Order Dated 23/01/2023 in Case No. CC/91/2022 of District Wayanad)1. AMAZON SELLER SERVICES PVT LTD . ...........Appellant(s)Versus1. VISHNU RAN...

Case Number: 230

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Date of Filing: 12-04-2023

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Date of Upload: 01-07-2023

Haryana

Amazon India V/S Arun Kumar

Amazon   Amazon   Amazon India  

Court Name: Sirsa

Appelant Advocate Complainant

Respondant Advocate BS V

Heading1Heading2Complaint Case No. CC/21/264( Date of Filing : 11 Oct 2021 )1. Arun Kumar13 906 Jnadi Wali Gali Khairpur SirsaSirsaHaryana...........Complainant(s)Versus1. Amazon IndiaBrigade Gateway 8 Floor Banglore KarnatkaBanglore Karnatka............Opp.Party(s) BEFORE: Padam...

Case Number: 21

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Date of Filing: 11-10-2021

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Date of Upload: 29-05-2023

Punjab

Amazon V/S Harpreet Singh

Amazon   Amazon  

Court Name: Rupnagar

Appelant Advocate Sh. Manish Kumar Dhingra, Adv.

Respondant Advocate

BEFORE THE DISTT. CONSUMER DISPUTES REDRESSAL COMMISSION, ROPAR Consumer Complaint No. 54 of 22.07.2021 Date of decision : 26.05.2023Harpreet Singh @ Happy son of Sh. Inderjit Singh resident of house no. 3514/2 Grandhi Bagh, Rupnagar Tehsil & District Rupnagar. ......Compl...

Case Number: 21

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Date of Filing: 22-07-2021

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Date of Upload: 31-05-2023

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.