Amazon
Amazon Customer Care
Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010
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Website : www.amazon.in
Latest Judgments
Total 1816 Consumer Court Cases Against Amazon.
AMAZON INDIA V/S RITIK KUMAR
Court Name: North West
Appelant Advocate M.K.GILL
Respondant Advocate
DISTRICT CONSUMER DISPUTE REDRESSAL COMMISSION, NORTH-WEST GOVT. OF NCT OF DELHICSC-BLOCK-C, POCKET-C, SHALIMAR BAGH, DELHI-110088.Complaint Case No. CC/696/2022( Date of Filing : 04 Nov 2022 )1. RITIK KUMARE-13/14,2ND FLOOR,E BLOCK GANDHI VIHAR,MUKHERJEE NAGAR,DELHI-110009.........
Case Number: 696
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Date of Filing: 04-11-2022
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Date of Upload: 29-05-2023
ANEES A K V/S AMAZON SELLER SERVICES PRIVATE LTD
Court Name: StateCommission
Appelant Advocate RAKESH THAMPAN
Respondant Advocate
STATE CONSUMER DISPUTES REDRESSAL COMMISSIONTHIRUVANANTHAPURAMFirst Appeal No. A/16/486( Date of Filing : 03 Aug 2016 )(Arisen out of Order Dated 17/02/2016 in Case No. CC/446/2015 of District Malappuram)1. AMAZON SELLER SERVICES PRIVATE LTDRegd.OFFICE BRIGADE GATEWAY EIGHT TH FL...
Case Number: 16
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Date of Filing: 03-08-2016
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Date of Upload: 27-05-2023
Global Senior Vice President and Country Head of Amazon India V/S Pallab Nag
Court Name: West Tripura
Appelant Advocate Self
Respondant Advocate Mr.A.L.Saha, Mr.K.Nandi.
DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONWEST TRIPURA : AGARTALACASE NO: CC- 50 of 2021Sri Pallab Nag,S/O- Lt. Malay Kanti Nag,119-Bijoykumar Chowmuhani, Krishnanagar,S.B.I. Regional Office, Agartala(part),Agartala, West Tripura- 799001. .............Complainant.-VERSUS-1....
Case Number: 50
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Date of Filing: 19-07-2021
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Date of Upload: 26-05-2023
AMAZON INDIA V/S HARENDER SINGH
Court Name: Mathura
Appelant Advocate
Respondant Advocate
District Consumer ForumMathuraUttar PradeshExecution Application No. EA/39/2022( Date of Filing : 23 Aug 2022 )InComplaint Case No. CC/27/20221. HARENDER SINGHMATHURAMATHURAU.P............Appellant(s)Versus1. AMAZON INDIAMATHURAMATHURAU.P............Respondent(s) BEFORE:HON'BLE M...
Case Number: 39
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Date of Filing: 23-08-2022
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Date of Upload: 23-05-2023
AMAZON SELLER SERVICES V/S PRATIBHA
Court Name: West Delhi
Appelant Advocate
Respondant Advocate
BEFORE THE CONSUMER DISPUTES REDRESSAL COMMISSION-III (WEST)C-150-151, COMMUNITY CENTRE, JANAKPURI,NEW DELHI-110058NATIONAL LOK ADALAT : 13.05.2023Complaint Case. No. 239/2022 Date of order: 13.05.2023Pratibha Vs. Amazon Seller Services Pvt. LTD.Present :- Complainant in person....
Case Number: 22
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Date of Filing: 07-06-2022
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Date of Upload: 16-05-2023
MR. AMIT AGARWAL, AMAZON INDIA V/S ARNESH SAHA
Court Name: Hooghly
Appelant Advocate
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, HOOGHLYCC OF 2021PETITIONERVERSOPPOSITE PARTYComplaint Case No. CC/34/2021( Date of Filing : 18 Feb 2021 )1. ARNESH SAHAS.P. MUKHERJEE ROAD, BAIKUNTHAPUR, TRIBENI, HOOGHLY, P.S.- MOGRA, PIN-712503HooghlyWEST BENGAL...........Compla...
Case Number: 34
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Date of Filing: 18-02-2021
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Date of Upload: 13-05-2023
M/S AMAZON INDIA V/S DHANYA WILSON
Court Name: Ernakulam
Appelant Advocate
Respondant Advocate
BEFORE THE CONSUMER DISPUTES REDRESSAL FORUMERNAKULAMComplaint Case No. CC/18/505( Date of Filing : 18 Dec 2018 )1. DHANYA WILSONKATTICARAN TOWERS FLAT 3B,ERNAKULAM...........Complainant(s)Versus1. M/S AMAZON INDIABRIGADE GATEWAY DR.RAJKUMAR RD BANGALORE............Opp.Party(s) B...
Case Number: 18
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Date of Filing: 18-12-2018
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Date of Upload: 26-05-2023
Amazon India Limited V/S Utsav Mukherjee, S/o- Sri Snehamoy Mukherjee
Court Name: Rajarhat
Appelant Advocate Mr. Kartick Mishra
Respondant Advocate
Additional District Consumer Disputes Redressal Commission, Rajarhat (New Town )Kreta Suraksha Bhavan,Rajarhat(New Town),2nd FloorPremises No. 38-0775, Plot No. AA-IID-31-3, New Town,P.S.-Eco Park,Kolkata - 700161Complaint Case No. CC/130/2023( Date of Filing : 18 Apr 2023 )1. Ut...
Case Number: 130
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Date of Filing: 18-04-2023
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Date of Upload: 11-05-2023
AMAZON SELLER SERVICES PVT.LTD. V/S JAGJIT SINGH BAMRAH
Court Name: North West
Appelant Advocate
Respondant Advocate
DISTRICT CONSUMER DISPUTE REDRESSAL COMMISSION, NORTH-WEST GOVT. OF NCT OF DELHICSC-BLOCK-C, POCKET-C, SHALIMAR BAGH, DELHI-110088.Complaint Case No. CC/290/2019( Date of Filing : 11 Apr 2019 )1. JAGJIT SINGH BAMRAHS/O LATE SH. DASONDA SINGH R/O 1303-A,GALI NO.88,TALAB ROAD,NEAR ...
Case Number: 290
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Date of Filing: 11-04-2019
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Date of Upload: 10-05-2023
The Amazon India V/S Mr. Dibyendu Boxi
Court Name: South 24 Parganas
Appelant Advocate
Respondant Advocate
District Consumer Disputes Redressal CommissionSouth 24 ParganasBaruipur, Kolkata-700 144Complaint Case No. CC/95/2022( Date of Filing : 30 May 2022 )1. Mr. Dibyendu BoxiVill- barkhali, P.O. - Amira, P.S. - Falta, Dist.- South 24 Parganas, West Bengal - 743368...........Complaina...
Case Number: 95
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Date of Filing: 30-05-2022
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Date of Upload: 02-05-2023
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Common FAQ
Question : Am I eligible to file case against Amazon in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Amazon ?
Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.