Railway
Latest Judgments
Total 3779 Consumer Court Cases Against Railway.
Co-Ordinator, E and N.F. Railway Co-operative Bank Ltd. V/S Kameshwar Jha
Court Name: StateCommission
Appelant Advocate Mr. Biswajit Nag, Mr. Subhankar Biswas
Respondant Advocate
STATE CONSUMER DISPUTES REDRESSAL COMMISSIONWEST BENGAL11A, Mirza Ghalib Street, Kolkata - 700087First Appeal No. A/735/2016(Arisen out of Order Dated 05/02/2016 in Case No. CC/08/2016 of District Jalpaiguri)1. Kameshwar JhaS/o Lt. Umanath Jha, 19/B, Sister Colony, NJP, P.O. & P....
Case Number: 735
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Date of Filing: 12-08-2016
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Date of Upload: 24-01-2018
Union of India, Represnted through Chairman Railway Board, Rail Sadan, New Delhi V/S Sarat Hans, aged about 30 years
Court Name: Nuapada
Appelant Advocate H.K.Patel
Respondant Advocate D.Joshi
DISTRICT CONSUMER DISPUTES REDRESSAL FORUMNUAPADA,ODISHAComplaint Case No. CC/24/20161. Sarat Hans, aged about 30 yearsS/o-Kumarmani Hans, At-Lukupali, Po-Tanwat,Ps/Dist-NuapadaNuapadaOdisha...........Complainant(s)Versus1. Union of India, Represnted through Chairman Railway Boar...
Case Number: 24
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Date of Filing: 22-12-2016
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Date of Upload: 18-01-2018
Manoj Sharma V/S Indian Railway
Court Name: StateCommission
Appelant Advocate Sunil K Sahore, Adv.
Respondant Advocate
STATE CONSUMER DISPUTES REDRESSAL COMMISSION,UNION TERRITORY, CHANDIGARHAppeal No.321 of 2017Date of Institution21.12.2017Date of Decision08.01.2018Indian Railway, Northern Railway, Ambala Division, Chandigarh Railway Station, Daria, Chandigarh – 160101, through its DRM (Di...
Case Number: 321
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Date of Filing: 21-12-2017
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Date of Upload: 13-02-2018
ISH SHARMA V/S INDIAN RAILWAY & 2 ORS.
Court Name: NCDRC
Appelant Advocate MR. SANJEEV KUMAR VERMA
Respondant Advocate
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 56 OF 2017(Against the Order dated 01/03/2016 in Appeal No. 360/2015 of the State Commission Punjab)1. INDIAN RAILWAY & 2 ORS.GENERAL MANAGER,RAILWAY COMPLEX, SHIVAJI BRIDGE (MINTO BRIDGE) BEHIND SHANK...
Case Number: 56
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Date of Filing: 05-01-2017
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Date of Upload: 03-01-2018
VIRENDER KUMAR AGGARWAL V/S G.M. NORTHERN RAILWAY & ANR.
Court Name: StateCommission
Appelant Advocate
Respondant Advocate
IN THE STATE COMMISSION: DELHI(Constituted under Section 9 of the Consumer Protection Act, 1986) Date of Decision: 21.12.2017First Appeal No. 634/2014(Arising out of the order dated 04.03.2014 passed in complaint case No. 798/2008 by the District Consumer Disputes Redressal Foru...
Case Number: 634
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Date of Filing: 26-06-2014
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Date of Upload: 29-01-2018
JASMIN MANN V/S STATION SUPERINTENDENT, NORTH WESTERN RAILWAY & 3 ORS.
Court Name: NCDRC
Appelant Advocate MR. SANJEEV KUMAR VERMA
Respondant Advocate
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 3047 OF 2017(Against the Order dated 23/08/2017 in Appeal No. 572/2017 of the State Commission Rajasthan)1. STATION SUPERINTENDENT, NORTH WESTERN RAILWAY & 3 ORS.Shri Ganga NagarRajasthan2. DIVISIONAL ...
Case Number: 3047
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Date of Filing: 22-09-2017
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Date of Upload: 19-12-2017
Km Rais Fatma V/S Northern Railway
Court Name: StateCommission
Appelant Advocate P P Srivastava
Respondant Advocate Rajesh Kuamr Tiwari
STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. A/2011/1736(Arisen out of Order Dated in Case No. of District State Commission)1. Northern Railwaya...........Appellant(s)Versus1. Km Rais Fatmaa......
Case Number: 2011
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Date of Filing: 19-09-2011
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Date of Upload: 27-02-2018
Krishna Das V/S The General Manager, Eastern Railway
Court Name: StateCommission
Appelant Advocate Mr. Subhendra Mohan Roy
Respondant Advocate Mr. Debesh Halder.
STATE CONSUMER DISPUTES REDRESSAL COMMISSIONWEST BENGAL11A, Mirza Ghalib Street, Kolkata - 700087First Appeal No. A/419/2016(Arisen out of Order Dated 03/02/2016 in Case No. Complaint Case No. CC/369/2015 of District Kolkata-II(Central))1. The General Manager, Eastern RailwayFair...
Case Number: 419
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Date of Filing: 16-05-2016
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Date of Upload: 30-11-2017
Southern Railway V/S V Mahadeva Iyyer
Court Name: Pathanamthitta
Appelant Advocate
Respondant Advocate
Consumer Disputes Redressal ForumPathanamthittaCDRF Lane, NannuvakkaduPathanamthitta Kerala 689645Complaint Case No. CC/16/1051. V Mahadeva IyyerPoornima Nivas, Mathilbhagam, Vadakkenada, Thiruvalla 689101Pathanamthitta...........Complainant(s)Versus1. Southern RailwayRepresented...
Case Number: 16
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Date of Filing: 03-08-2016
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Date of Upload: 07-12-2017
Chief Medical Suptd.,South-western RAilway and another V/S G.D.Shankar
Court Name: Mysore
Appelant Advocate PVS
Respondant Advocate Exparte
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM MYSURUNo.1542 F, Anikethana Road, C and D Block, J.C.S.T. Layout, Kuvempunagara,Kuvempunagara, (Behind Jagadamba Petrol Bunk), Mysuru-570023Complaint Case No. CC/82/20171. G.D.ShankarNo.167, 35th main, 13th cross, Sarakki garden, J.P.Nag...
Case Number: 82
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Date of Filing: 16-03-2017
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Date of Upload: 24-11-2017
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Common FAQ
Question : Am I eligible to file case against Railway in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Railway ?
Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.