Railway
Latest Judgments
Total 3779 Consumer Court Cases Against Railway.
The Divisional Railway Manager, V/S Kousika Choudhury S.O-Lata Dambarudhar Choudhury
Court Name: Jharsuguda
Appelant Advocate D.Naik
Respondant Advocate H.K. Purohit
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM JHARSUGUDA.ODISHAComplaint Case No. CC/9/20171. Kousika Choudhury S.O-Lata Dambarudhar ChoudhuryAT- Masanikani,Po-Bhedabahal,PS-BhasmaSundargarhOdisha...........Complainant(s)Versus1. The Divisional Railway Manager,S.E. Ralways, Chakradh...
Case Number: 9
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Date of Filing: 21-01-2017
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Date of Upload: 23-11-2017
Hargobind Choudhury V/S The Chief Commercial Officer(Manager) Eastern Railway
Court Name: StateCommission
Appelant Advocate Mr. P. Prasad
Respondant Advocate Mr. Nirmal Kumar Santra.
STATE CONSUMER DISPUTES REDRESSAL COMMISSIONWEST BENGAL11A, Mirza Ghalib Street, Kolkata - 700087First Appeal No. A/1256/2015(Arisen out of Order Dated 30/10/2015 in Case No. Complaint Case No. CC/152/2015 of District Kolkata-II(Central))1. The Chief Commercial Officer(Manager) E...
Case Number: 1256
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Date of Filing: 30-11-2015
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Date of Upload: 21-11-2017
DIVISION RAILWAY MANAGER DRM OFFICE V/S ANSHUMAN SHARMA
Court Name: DCF, South Mumbai
Appelant Advocate
Respondant Advocate
SOUTH MUMBAI DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, SOUTH MUMBAIPuravatha Bhavan, 1st Floor, General Nagesh Marg, Near Mahatma Gandhi HospitalParel, Mumbai-400 012Complaint Case No. CC/17/1981. ANSHUMAN SHARMA 12 C 1ST FLOOR BHARATI BHAVAN 211 219 P D MELO ROAD FORT MUMBAI 4...
Case Number: 17
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Date of Filing: 25-09-2017
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Date of Upload: 14-11-2017
Chief Commercial Manager (Refund), East-Coast Railway and Others V/S Naba kishore Sahu
Court Name: Dhenkanal
Appelant Advocate Biranchi Narayan Samal& Associates
Respondant Advocate Bikram Prakash Jena & Associates
BEFORE THE DIST. CONSUMER DISPUTES REDRESSAL FORUM, DHENKANALC.C.Case No.67 of 2017Naba kishore Sahu, aged about 63 yearsS/o Late JayadevSahu, House No. L-73, Housing Board Colony,Bajichouk, P.S: Town, PO/Dist: Dhenkanal ….......Complainant Versus1) Chief Commercial M...
Case Number: 67
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Date of Filing: 31-05-2017
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Date of Upload: 14-11-2017
Dr. M.M. Paliwal V/S G.M. North Centre Railway
Court Name: StateCommission
Appelant Advocate Amit Arora
Respondant Advocate Amit Shukla
STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. A/1752/2015(Arisen out of Order Dated 31/07/2015 in Case No. C/66/2007 of District Etawah)1. G.M. North Centre RailwayAllahabad...........Appellant(...
Case Number: 1752
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Date of Filing: 28-08-2015
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Date of Upload: 28-12-2017
Union of India Railway V/S Raj Kumar Tiwari
Court Name: StateCommission
Appelant Advocate
Respondant Advocate
STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010Complaint Case No. C/2007/061. Raj Kumar TiwariA...........Complainant(s)Versus1. Union of India Railwaya............Opp.Party(s) BEFORE:HON'BLE MR. Vijai Varma PRES...
Case Number: 2007
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Date of Filing: 01-02-2007
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Date of Upload: 04-01-2018
The Manager,Southern Railway V/S V .M Lalithakumari
Court Name: Thiruvananthapuram
Appelant Advocate
Respondant Advocate
CONSUMER DISPUTES REDRESSAL FORUMSISUVIHAR LANEVAZHUTHACAUDTHIRUVANANTHAPURAM695010Complaint Case No. CC/16/2521. V .M LalithakumariTvpm...........Complainant(s)Versus1. The Manager,Southern RailwayTvpm............Opp.Party(s) BEFORE:HON'BLE MR. Shri P.Sudhir PRESIDENTHON'BLE MRS...
Case Number: 16
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Date of Filing: 26-05-2016
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Date of Upload: 08-11-2017
M/S. JUPITER WATER PROOFING & ANR. V/S INDIAN RAILWAY WELFARE ORGANIZATION
Court Name: NCDRC
Appelant Advocate MR. A.K. TEWARI
Respondant Advocate
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI FIRST APPEAL NO. 192 OF 2015(Against the Order dated 04/02/2008 in Complaint No. 35/2004 & 1106/2007 of the State Commission Maharashtra)1. INDIAN RAILWAY WELFARE ORGANIZATIONTHROUGH SHRI P.N. KALRA, THE CONSTITUTED ATTORNE...
Case Number: 192
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Date of Filing: 05-05-2008
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Date of Upload: 17-11-2017
SMT. VINAYA VILAS SAWANT V/S UNION OF INDIA, THROUGH GENERAL MANAGER WESTERN RAILWAY
Court Name: NCDRC
Appelant Advocate MR. SUNIL C SURANA
Respondant Advocate MR. SHIRISH V. DESHPANDE
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 1724 OF 2009(Against the Order dated 17/03/2009 in Appeal No. 2209/2004 of the State Commission Maharashtra)1. UNION OF INDIA, THROUGH GENERAL MANAGER WESTERN RAILWAYThroug Its General Manager Western ...
Case Number: 1724
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Date of Filing: 14-05-2009
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Date of Upload: 02-11-2017
UNION OF INDIA, THROUGH GENERAL MANAGER WESTERN RAILWAY V/S SMT. VINAYA VILAS SAWANT
Court Name: NCDRC
Appelant Advocate MR. SHIRISH V. DESHPANDE
Respondant Advocate MR. SUNIL C SURANA
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 1724 OF 2009(Against the Order dated 17/03/2009 in Appeal No. 2209/2004 of the State Commission Maharashtra)1. UNION OF INDIA, THROUGH GENERAL MANAGER WESTERN RAILWAYThroug Its General Manager Western ...
Case Number: 3226
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Date of Filing: 06-07-2009
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Date of Upload: 02-11-2017
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Common FAQ
Question : Am I eligible to file case against Railway in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Railway ?
Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.