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Railway


Latest Judgments

Total 3483 Consumer Court Cases Against Railway.

Chhattisgarh

south east central railway Bilaspur & Anr V/S Santosh Mittal

Railway  

Court Name: Raigarh

Appelant Advocate KUMARI HEMA BHATT

Respondant Advocate SHUBASH BAREWAL

Case Number: 21

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Date of Filing: 26-07-2021

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Date of Upload: 05-01-2024

Rajasthan

Manager, Uttar Railway V/S Babulal Saini

Railway  

Court Name: Sikar

Appelant Advocate Babulal Saini

Respondant Advocate

Case Number: 212

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Date of Filing: 16-10-2020

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Date of Upload: 07-01-2024

Madhya Pradesh

Railway V/S Smt Rashmi Nair

Railway  

Court Name: Jabalpur

Appelant Advocate Bhasker Panday

Respondant Advocate mukesh tiwari

Case Number: 775

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Date of Filing: 21-12-2016

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Date of Upload: 05-01-2024

Chhattisgarh

MANAGER SAUTH EAST CENTRAL RAILWAY V/S GYANESHWAR SINGH

Railway  

Court Name: Bilaspur

Appelant Advocate SHRI SHARDANAVARANG

Respondant Advocate NA BY SHRI NIMESH SHUKLA

Case Number: 19

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Date of Filing: 09-07-2019

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Date of Upload: 03-01-2024

Rajasthan

Indian Railway Jaipur Division V/S Rajni Vaishnav

Railway  

Court Name: Chittaurgarh

Appelant Advocate Rakesh Vaishnav

Respondant Advocate R P Chaturvedi

Case Number: 268

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Date of Filing: 19-06-2023

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Date of Upload: 28-12-2023

Madhya Pradesh

Mukh booking Reservation supervisor Railway station V/S Channulal

Railway  

Court Name: Hoshangabad

Appelant Advocate Jeevan singh Raghuvanshi

Respondant Advocate Vijaya kadam

Case Number: 19

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Date of Filing: 28-11-2019

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Date of Upload: 28-12-2023

Madhya Pradesh

Mandal Rail prabantak west central railway jabalpur V/S Narmada prasad

Railway  

Court Name: Hoshangabad

Appelant Advocate Jeevan singh Raghuvanshi

Respondant Advocate Vijaya kadam

Case Number: 19

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Date of Filing: 28-11-2019

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Date of Upload: 28-12-2023

Madhya Pradesh

Mukh booking Reservation supervisor Railway station V/S Channulal

Railway  

Court Name: Hoshangabad

Appelant Advocate Jeevan singh Raghuvanshi

Respondant Advocate Vijaya kadam

Case Number: 19

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Date of Filing: 28-11-2019

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Date of Upload: 28-12-2023

Madhya Pradesh

Mukh booking Reservation supervisor Railway station V/S Seeta raj

Railway  

Court Name: Hoshangabad

Appelant Advocate Jeevan singh Raghuvanshi

Respondant Advocate Vijaya kadam

Case Number: 19

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Date of Filing: 28-11-2019

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Date of Upload: 28-12-2023

Madhya Pradesh

RAJENDRA BANSAL V/S PASHCHIM MADHYA RAILWAY

Railway  

Court Name: StateCommission

Appelant Advocate SH.H.S.RAJPUT

Respondant Advocate

Case Number: 19

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Date of Filing: 10-07-2019

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Date of Upload: 27-12-2023

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.