Railway
Latest Judgments
Total 3779 Consumer Court Cases Against Railway.
NORTHERN RAILWAY V/S RICHA VATS
Court Name: Jammu
Appelant Advocate ZN SHEIKH
Respondant Advocate
DISTRICTCONSUMERDISPUTES REDRESSAL FORUM,JAMMU (Constituted under J&K Consumer Protection Act,1987) .Case File No. : 237/DFJDate of Institution : 10-09-2016Date of Decision : 19-03-2018Richa Vats,D/O Sh.Dhirendra Sharma,R/O C-8,Patel Marg,Ghaziabad(UP),A/P Galaxy Girls Hostel...
Case Number: 405
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Date of Filing: 10-09-2016
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Date of Upload: 31-03-2018
NORTHERN RAILWAY V/S SUNAINA GUPTA
Court Name: Jammu
Appelant Advocate ZN SHEIKH
Respondant Advocate
DISTRICTCONSUMERDISPUTES REDRESSAL FORUM,JAMMU (Constituted under J&K Consumer Protection Act,1987) .Case File No. : 236/DFJDate of Institution : 10-09-2016Date of Decision : 19-03-2018Sunaina Gupta,D/O Shiv Kumar Gupta,R/O H.No.193,Lane No.8,Shakti Nagar,Jammu. Complainant V...
Case Number: 406
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Date of Filing: 10-09-2016
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Date of Upload: 31-03-2018
The G.M. Northern Railway V/S Satnam Singh
Court Name: StateCommission
Appelant Advocate Arvind Sehdev
Respondant Advocate
2nd Additional BenchPUNJAB STATE CONSUMER DISPUTES REDRESSAL COMMISSION,DAKSHIN MARG, SECTOR 37-A, CHANDIGARHConsumer Complaint No.721 of 2017 Date of institution : 23.08.2017 Date of reserved : 13.03.2018 Date of decision: 27.03.2018Satnam Singh age about 52 years s/o Sh. Bh...
Case Number: 721
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Date of Filing: 23-08-2017
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Date of Upload: 19-04-2018
Mohd. Yousuf V/S The Chief Claims Officer South central Railway
Court Name: StateCommission
Appelant Advocate R. Dilip Kumar
Respondant Advocate Mohd. Yousuf
STATE CONSUMER DISPUTES REDRESSAL FORUMTelanganaFirst Appeal No. A/144/2016( Date of Filing : 08 Jun 2016 )(Arisen out of Order Dated 30/03/2016 in Case No. Complaint Case No. CC/2/2015 of District Hyderabad)1. The Chief Claims Officer South central RailwayHead Quarters Office Co...
Case Number: 144
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Date of Filing: 08-06-2016
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Date of Upload: 05-07-2018
INDIAN RAILWAY BOARD V/S JAYA KUMARI
Court Name: Central Delhi
Appelant Advocate
Respondant Advocate
Heading1Heading2Complaint Case No. CC/56/2018( Date of Filing : 20 Mar 2018 )1. JAYA KUMARIA-12, HOLI CHOWK, HASTSAL VIHAR,UTTAM NAGAR...........Complainant(s)Versus1. INDIAN RAILWAY BOARDROOM NO. 256, RAIL BHAWAN, RAISINA MARG. NEW DELHI-110001.............Opp.Party(s) BEFORE:HO...
Case Number: 56
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Date of Filing: 20-03-2018
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Date of Upload: 17-04-2018
NAND KISHORE V/S UNION OF INDIA, INDIAN RAILWAY & 4 ORS.
Court Name: NCDRC
Appelant Advocate MR. SANJEEV KUMAR VERMA
Respondant Advocate MR. H.D. THANVI, DEEPANSHI VIJAY & RISHI MATOLIA
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 1335 OF 2017(Against the Order dated 02/02/2017 in Appeal No. 275/2013 of the State Commission Rajasthan)1. UNION OF INDIA, INDIAN RAILWAY & 4 ORS.THROUGH SECRETARY MINISTRY OF RAILWAYSNEW DELHI2. DIVI...
Case Number: 1335
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Date of Filing: 18-05-2017
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Date of Upload: 27-03-2018
Railway Board and 11 others V/S Raghunath Chakraborty and 11 others
Court Name: Kolkata-I(North)
Appelant Advocate Amrita De
Respondant Advocate Parmanand Prasad
Consumer Disputes Redressal Forum, Kolkata - I (North)8B, Nelie Sengupta Sarani, 4th Floor, Kolkata-700087.Web-site - confonet.nic.inComplaint Case No. CC/77/20181. Raghunath Chakraborty and 11 othersS/o Late B. N. Chakraborty, 36/1, B. C. Road, Kolkata - 700034. And at Village a...
Case Number: 77
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Date of Filing: 09-03-2018
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Date of Upload: 20-03-2018
SHAVETA CHAUDHARY V/S GENERAL MANAGER, NORTHERN RAILWAY & ANR.
Court Name: NCDRC
Appelant Advocate MR. ARUN KUMAR SHARMA
Respondant Advocate
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 2549 OF 2017(Against the Order dated 23/03/2017 in Appeal No. 1012/2014 of the State Commission Delhi)1. GENERAL MANAGER, NORTHERN RAILWAY & ANR.NORTHERN RAILWAY, BARODA HOUSE,NEW DELHI2. DIVISIONAL CO...
Case Number: 2549
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Date of Filing: 11-08-2017
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Date of Upload: 10-04-2018
Div.Manager, South Western Railway 4 others V/S C.Rajashekara
Court Name: Mysore
Appelant Advocate Inperson
Respondant Advocate Sri.HVS
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM MYSURUNo.1542 F, Anikethana Road, C and D Block, J.C.S.T. Layout, Kuvempunagara,Kuvempunagara, (Behind Jagadamba Petrol Bunk), Mysuru-570023Complaint Case No. CC/69/20171. C.RajashekaraS/o late K.Chikamadaiah, No.22, 3rd floor, 12th E ma...
Case Number: 69
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Date of Filing: 02-03-2017
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Date of Upload: 09-03-2018
Northern Railway V/S Vinay Kumar Garg
Court Name: Barnala
Appelant Advocate J.K.Kapil
Respondant Advocate
Heading1Heading2Complaint Case No. CC/75/20171. Vinay Kumar Gargson of Rishi Kumar Garg, House No. BV 1611, Sandhu Patti, Barnala, Tehsil BarnalaBarnalaPunjab...........Complainant(s)Versus1. Northern RailwayBaroda House, New Delhi, through its GM 2. Station Superintendent, North...
Case Number: 75
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Date of Filing: 07-06-2017
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Date of Upload: 12-03-2018
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Common FAQ
Question : Am I eligible to file case against Railway in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Railway ?
Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.