Railway
Latest Judgments
Total 3779 Consumer Court Cases Against Railway.
THE STATION MASTER, KOLKATA RAILWAY STATION & OTHERS. V/S MOTILAL JHALANI
Court Name: Kolkata-II(Central)
Appelant Advocate
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL FORUMKOLKATA UNIT - II (CENTRAL)8-B, NELLIE SENGUPTA SARANI, 7TH FLOOR,KOLKATA-700087.Execution Application No. EA/193/2014InComplaint Case No. CC/418/20131. MOTILAL JHALANIRADHA KRISHNA APARTMENT, NEAR HANS KHALI PUL, BAKULTOLLA, HOWRAH-71110...
Case Number: 193
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Date of Filing: 21-11-2014
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Date of Upload: 14-03-2018
KUNDANLAL JAYASWAL V/S DIVISIONAL RAIL MANAGER (COMMERCIAL), WESTERN RAILWAY
Court Name: NCDRC
Appelant Advocate MR. SANJEEV KUMAR VERMA
Respondant Advocate
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 3242 OF 2017(Against the Order dated 31/07/2017 in Appeal No. 69/2017 of the State Commission Gujarat)1. DIVISIONAL RAIL MANAGER (COMMERCIAL), WESTERN RAILWAYAHMEDABAD DIVISION, DRM OFFICE, NEAR CHAMUN...
Case Number: 3242
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Date of Filing: 11-10-2017
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Date of Upload: 08-03-2018
IRCTC(INDIAN RAILWAY CATERING AND TOURISM CORPORATION LTD). V/S NARESH BANSAL.
Court Name: Panchkula
Appelant Advocate COMPLAINANT IN PERSON
Respondant Advocate
BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, PANCHKULA.Complaint Case No.:228 of 2017Date of Institution:11.10.2017Date of Decision:27.02.2018Naresh Bansal, R/o # 1553, Sector-4, Panchkula, Haryana. ….ComplainantVersusIRCTC (Indian Railway Catering and Tourism ...
Case Number: 228
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Date of Filing: 11-10-2017
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Date of Upload: 05-03-2018
BURLE SUGUNA KUMARI V/S RAILWAY BOARD & 3 ORS.
Court Name: NCDRC
Appelant Advocate MR. SANJEEV KUMAR VARMA
Respondant Advocate MR. SATEESH GALLA & UMA PRASUNA BACHU
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 2234 OF 2017(Against the Order dated 25/04/2017 in Appeal No. 1216/2013 of the State Commission Andhra Pradesh)1. RAILWAY BOARD & 3 ORS.REPRESENTED BY ITS CHAIRMANNEW DELHI2. THE GENERAL MANAGER, SOUTH...
Case Number: 2234
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Date of Filing: 17-07-2017
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Date of Upload: 06-03-2018
The General Manager, South-Eastern Railway and another V/S Mool Chand Choradia
Court Name: Kolkata-I(North)
Appelant Advocate
Respondant Advocate
Consumer Disputes Redressal Forum, Kolkata - I (North)8B, Nelie Sengupta Sarani, 4th Floor, Kolkata-700087.Web-site - confonet.nic.inComplaint Case No. CC/431/20161. Mool Chand ChoradiaS/o Lt. Hanuman Mal Choradia, 73, N.S. Road, 4th Floor, Kolkata - 700001. ...........Complainan...
Case Number: 431
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Date of Filing: 19-09-2016
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Date of Upload: 20-02-2018
Branch Manager, State Bank of India, Sagardighi Railway Station Branch V/S Bablu Shaikh
Court Name: Murshidabad
Appelant Advocate Mr. Saugata Biswas
Respondant Advocate
District Consumer Disputes Redressal ForumBerhampore, Murshidabad.Complaint Case No. CC/190/20161. Bablu ShaikhS/O- Abdul Wahab, Vill- Jagaddal, PO & PS- Sagardighi, Pin- 742226MurshidabadWest Bengal...........Complainant(s)Versus1. Branch Manager, State Bank of India, Sagardighi...
Case Number: 190
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Date of Filing: 29-12-2016
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Date of Upload: 20-02-2018
Smt. Swapna Mukherjee V/S The General Manager, South Eastern Railway
Court Name: StateCommission
Appelant Advocate Md. Kalam
Respondant Advocate Ram Kumar Bhattacharjee.
STATE CONSUMER DISPUTES REDRESSAL COMMISSIONWEST BENGAL11A, Mirza Ghalib Street, Kolkata - 700087First Appeal No. A/1187/2016(Arisen out of Order Dated 29/09/2016 in Case No. Complaint Case No. CC/124/2016 of District Howrah)1. The General Manager, South Eastern RailwayGarden Rea...
Case Number: 1187
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Date of Filing: 07-12-2016
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Date of Upload: 06-02-2018
Estern Railway V/S Dhananjaya Kumar Agarwal
Court Name: StateCommission
Appelant Advocate
Respondant Advocate Amit Arora
STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010Miscellaneous Application No. MA/1/2018InFirst Appeal No. A/2009/8421. Dhananjaya Kumar AgarwalBaharaich...........Appellant(s)Versus1. Estern RailwayGorakhpur.........
Case Number: 1
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Date of Filing: 01-01-2018
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Date of Upload: 01-02-2018
Station Manager, Nizamuddin Railway station New Delhi. V/S Sunil Kumar Suman C/O- Mr. Bijay Sahu
Court Name: Jharsuguda
Appelant Advocate Sunil Kumar dash
Respondant Advocate H.K Purohit
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, JHARSUGUDA CONSUMER COMPLAINT CASE NO. 79 OF 2017Sunil Kumar Suman,C/O: Mr. Bijay Sahu,R/O: Koyala Dippo, Mangalbazar,PO/PS/ Dist- Jharsuguda, Odisha…………………………&helli...
Case Number: 79
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Date of Filing: 18-07-2017
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Date of Upload: 02-02-2018
Division Railway Manager (SWR) V/S Vijesh
Court Name: Mysore
Appelant Advocate Inperson
Respondant Advocate Sri.HVS
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM MYSURUNo.1542 F, Anikethana Road, C and D Block, J.C.S.T. Layout, Kuvempunagara,Kuvempunagara, (Behind Jagadamba Petrol Bunk), Mysuru-570023Complaint Case No. CC/194/20171. VijeshNo.33, 1st Floor, Satyamarg Main, Behind ICICI Bank lane, ...
Case Number: 194
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Date of Filing: 23-06-2017
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Date of Upload: 19-01-2018
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Common FAQ
Question : Am I eligible to file case against Railway in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Railway ?
Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.