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Railway

Latest Judgments

Total 3779 Consumer Court Cases Against Railway.

Delhi

M/S. Northern Railway V/S M. Lall

Railway   Northern Railway  

Court Name: New Delhi

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUM-VI (DISTT. NEW DELHI), ‘M’ BLOCK, 1STFLOOR, VIKAS BHAWAN, I.P.ESTATE, NEW DELHI-110001Case No.C.C./675/2016 Dated:In the matter of: M. Lalla R-728, New Rajinder Nagar, New Delhi-110060 …&hell...

Case Number: 675

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Date of Filing: 28-10-2016

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Date of Upload: 02-07-2018

Rajasthan

N W R RAILWAY V/S SURESH KUMAR

Railway   Suresh   Suresh  

Court Name: Churu

Appelant Advocate JAGDISAH RAWAT

Respondant Advocate B L DAIYA

Heading1Heading2Complaint Case No. CC/260/2017( Date of Filing : 10 Aug 2017 )1. SURESH KUMARWARD NO 11 CHURUCHURURAJASTHAN...........Complainant(s)Versus1. N W R RAILWAYSARDARSHAR CHURUCHURURAJASTHAN............Opp.Party(s) BEFORE:HON'BLE MR. Shiv Shankar PRESIDENTHON'BLE MR. Ba...

Case Number: 260

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Date of Filing: 10-08-2017

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Date of Upload: 01-05-2018

Uttar Pradesh

Kaushlesh Kumar Singh V/S Union Of India Railway

Union Of India   Railway  

Court Name: StateCommission

Appelant Advocate M H Khan

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. R/1997/24( Date of Filing : 19 Feb 1997 )(Arisen out of Order Dated in Case No. of District State Commission)1. Union Of India Railwaya...........Ap...

Case Number: 1997

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Date of Filing: 19-02-1997

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Date of Upload: 06-06-2018

West Bengal

The General Manager, Eastern Railway and another V/S Debasish Adhikary

Railway  

Court Name: Kolkata-I(North)

Appelant Advocate Soma Roy

Respondant Advocate

Consumer Disputes Redressal Forum, Kolkata - I (North)8B, Nelie Sengupta Sarani, 4th Floor, Kolkata-700087.Web-site - confonet.nic.inComplaint Case No. CC/122/2017( Date of Filing : 30 Mar 2017 )1. Debasish AdhikaryS/o Sri Sridam Adhikary, Village and P.O. - Naridera, Baruipur, P...

Case Number: 122

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Date of Filing: 30-03-2017

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Date of Upload: 19-04-2018

Uttar Pradesh

Dr. J.K. Jain V/S Station Master Northern Railway

Railway   Northern Railway  

Court Name: StateCommission

Appelant Advocate Ajay Singh

Respondant Advocate V.L. Verma

STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010Revision Petition No. RP/77/2018( Date of Filing : 16 Apr 2018 )(Arisen out of Order Dated 13/02/2018 in Case No. EX/03/2016 of District Saharanpur)1. Station Master...

Case Number: 77

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Date of Filing: 16-04-2018

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Date of Upload: 19-04-2018

Telangana

1.Ms. Kaveri and Kamakshi Travels, Rep. by its Manager, Railway Station Road, V/S Ms. Midwest Granite Pvt. Ltd., Rep. by its Director K. Ramachandra, 6.3.802, Zanab Commercial Complex, Ameerpet Hyderabad

Railway  

Court Name: StateCommission

Appelant Advocate Ms. M. Hari Babu

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL FORUMTelanganaFirst Appeal No. A/533/2014( Date of Filing : 24 Jun 2014 )(Arisen out of Order Dated 01/05/2014 in Case No. CC/193/2008 of District Hyderabad-III)1. Ms. Midwest Granite Pvt. Ltd., Rep. by its Director K. Ramachandra, 6.3.802, Zanab...

Case Number: 533

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Date of Filing: 24-06-2014

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Date of Upload: 09-07-2018

Delhi

M/S. Indian Railway V/S Tarique Ahmad

Railway   Indian Railway  

Court Name: New Delhi

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUM-VI (DISTT. NEW DELHI), ‘M’ BLOCK, 1STFLOOR, VIKAS BHAWAN, I.P.ESTATE, NEW DELHI-110001Case No.C.C./63/2018 Dated:In the matter of:Tarique AhmadSon of Syed Shaukat AhmadR-22, Batla House, Near Hari Masjid,Jamia Nagar, O...

Case Number: 63

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Date of Filing: 19-02-2018

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Date of Upload: 10-04-2018

Orissa

Superintendent of railway Mail Service. V/S Suman Shrama/ W/O- Ram Krishna Shrama

Railway  

Court Name: Jharsuguda

Appelant Advocate R.K. Shrama

Respondant Advocate B.K. Kara

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, JHARSUGUDACONSUMER COMPLAINT CASE NO. 95 OF 2017Suman Sharma (37 Yrs.),W/O- Ram Kishan Sharma,AT- Marwaripada,PO/PS/Dist- Jharsuguda, Odisha. ………………….……….…&hel...

Case Number: 95

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Date of Filing: 19-08-2017

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Date of Upload: 17-04-2018

Chandigarh

Indian Railway Catering and Toursim Corporation Ltd., V/S Shalini Jain

Railway   Indian Railway  

Court Name: DF-II

Appelant Advocate Shiti Jain Adv. & Shaman Jain Adv.

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM-II, U.T. CHANDIGARH======Consumer Complaint No:867 of 2017Date of Institution:07.11.2017Date of Decision:02.04.2018Shalini Jain w/o Punit Jain, resident of H.No.3126, Sector 21-D, Chandigarh. …..ComplainantVersus1] Indian Railway...

Case Number: 867

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Date of Filing: 07-11-2017

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Date of Upload: 03-05-2018

Jammu and Kashmir

NORTHERN RAILWAY V/S TALAT KHAN

Railway   Northern Railway  

Court Name: Jammu

Appelant Advocate ZN SHEIKH

Respondant Advocate

DISTRICTCONSUMERDISPUTES REDRESSAL FORUM,JAMMU (Constituted under J&K Consumer Protection Act,1987) .Case File No. : 238/DFJDate of Institution : 10-09-2016Date of Decision : 19-03-2018Talat Khan,S/O Late Sh.S.M.Khan,R/O H.No.482,Talab Khatikan,Jammu. Complainant V/s1.Norther...

Case Number: 404

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Date of Filing: 10-09-2016

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Date of Upload: 31-03-2018

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.