Railway
Latest Judgments
Total 3779 Consumer Court Cases Against Railway.
General Manager, Southern Railway V/S General secretary, Jilla Upabhokthru samithi
Court Name: Thiruvananthapuram
Appelant Advocate V. Jyothi
Respondant Advocate
CONSUMER DISPUTES REDRESSAL FORUMSISUVIHAR LANEVAZHUTHACAUDTHIRUVANANTHAPURAM695010Complaint Case No. CC/09/191( Date of Filing : 29 Jul 2009 )1. General secretary, Jilla Upabhokthru samithiReg. no. 893/89, North nada, Fort p.o., TvpmKerala2. Justin K. JacobKariamadam, RGN-11, Ra...
Case Number: 9
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Date of Filing: 29-07-2009
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Date of Upload: 01-08-2018
WESTERN RAILWAY V/S MOHD.ANEES
Court Name: StateCommission
Appelant Advocate
Respondant Advocate
19.6.18. None for appellant. None appeared for the appellant when the case was listed for hearing on 31.10.2017, 19.2.2018 and 2.4.2018. Since appeal was received by post, on 2.4.2018 a SPC was also issued to appellant informing the date of hearing. Despite that none has appeared...
Case Number: 17
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Date of Filing: 20-09-2017
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Date of Upload: 19-06-2018
northen Railway V/S Lalji
Court Name: Bhatinda
Appelant Advocate Sham Singh
Respondant Advocate
Final Order of DISTT.CONSUMER DISPUTES REDRESSAL FORUM, Court Room No.19, Block-C,Judicial Court Complex, BATHINDA-151001 (PUNJAB)PUNJABComplaint Case No. CC/17/323( Date of Filing : 13 Nov 2017 )1. Laljis/o Dev Raj r/o z-6-07030,St.no. 4d,Partap Nagar,Bathinda............Complai...
Case Number: 17
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Date of Filing: 13-11-2017
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Date of Upload: 04-06-2018
M/S. Indian Railway Welfare Organization V/S Satyender Anand
Court Name: New Delhi
Appelant Advocate
Respondant Advocate
Case No.06/2015 Date: 31/05/2018 orderDuring the course of arguments, Son of the complainant has argued on the point of pecuniary jurisdiction, stating that the co...
Case Number: 6
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Date of Filing: 06-01-2015
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Date of Upload: 04-06-2018
UNNIKRISHNAN V/S THE GENERAL MANAGER, SOUTHERN RAILWAY
Court Name: StateCommission
Appelant Advocate S RENGANATHAN
Respondant Advocate
STATE CONSUMER DISPUTES REDRESSAL COMMISSIONTHIRUVANANTHAPURAMFirst Appeal No. A/198/2018( Date of Filing : 27 Mar 2018 )(Arisen out of Order Dated in Case No. CC/401/15 of District Ernakulam)1. THE GENERAL MANAGER, SOUTHERN RAILWAYTHE GENERAL MANAGER, SOUTHERN RAILWAY, THIRUVANA...
Case Number: 198
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Date of Filing: 27-03-2018
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Date of Upload: 12-11-2018
Eastern Railway V/S Sanjay Bhatt
Court Name: Kolkata-I(North)
Appelant Advocate
Respondant Advocate
Consumer Disputes Redressal Forum, Kolkata - I (North)8B, Nelie Sengupta Sarani, 4th Floor, Kolkata-700087.Web-site - confonet.nic.inComplaint Case No. CC/80/2016( Date of Filing : 23 Feb 2016 )1. Sanjay BhattHirok Apartment, P-266, Parnashree, Kolkata - 700060............Complai...
Case Number: 80
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Date of Filing: 23-02-2016
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Date of Upload: 16-05-2018
Smt. Kakali Das V/S Eastern Railway
Court Name: StateCommission
Appelant Advocate Mr. P. Prasad
Respondant Advocate Ms. Mandira Sen.
STATE CONSUMER DISPUTES REDRESSAL COMMISSIONWEST BENGAL11A, Mirza Ghalib Street, Kolkata - 700087First Appeal No. A/331/2016( Date of Filing : 18 Apr 2016 )(Arisen out of Order Dated 25/02/2016 in Case No. Complaint Case No. CC/296/2014 of District Howrah)1. Eastern Railway3, Koi...
Case Number: 331
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Date of Filing: 18-04-2016
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Date of Upload: 16-05-2018
NEETU GUPTA & ANR. V/S NORTHERN RAILWAY
Court Name: NCDRC
Appelant Advocate MR. ARUN KUMAR SHARMA
Respondant Advocate MR. KAMAL CHAMARIA & MR. SUBYASACHI MISHRA
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 3164 OF 2017(Against the Order dated 08/08/2017 in Appeal No. 729/2017 of the State Commission Rajasthan)1. NORTHERN RAILWAYThrough its General Manager, Baroda House, Kasturba Gandhi Marg,New Delhi.......
Case Number: 3164
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Date of Filing: 06-10-2017
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Date of Upload: 15-05-2018
General Manager Northern Railway V/S Shilendra Pandey
Court Name: Ambala
Appelant Advocate Gaurav Rajpoot
Respondant Advocate
BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, AMBALA. Complaint Case No. : 54 of 2017 Date of Institution : 20.02.2017 Date of Decision : 07.05.2018Shailendera Pandey son of Shri Ram Tirth Pandey resident of House No.468, Urban Estate Sector 10, Ambala City M...
Case Number: 54
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Date of Filing: 20-02-2017
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Date of Upload: 08-05-2018
The Assistant Station Master, N/F Railway V/S Sri Biswajit Saha, S/O- Mukul Saha
Court Name: Dakshin Dinajpur
Appelant Advocate
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL FORUMDakshin Dinajpur, Balurghat, West BengalOld Sub jail Market Complex, 2nd Floor, P.O. Balurghat, Dist. Dakshin Dinajpur Pin-733101Complaint Case No. CC/52/2017( Date of Filing : 21 Nov 2017 )1. Sri Biswajit Saha, S/O- Mukul SahaVill- Naray...
Case Number: 52
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Date of Filing: 21-11-2017
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Date of Upload: 27-04-2018
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Common FAQ
Question : Am I eligible to file case against Railway in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Railway ?
Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.