Indian Railways
Latest Judgments
Total 112 Consumer Court Cases Against Indian Railways.
Case Number: 260
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Date of Filing: 23-05-2014
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Date of Upload: 09-11-2016
Vishal Arora V/S Indian Railways
Court Name: StateCommission
Appelant Advocate Kulwant Kaur Kahlon
Respondant Advocate
Case Number: 1117
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Date of Filing: 09-10-2015
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Date of Upload: 07-10-2016
Indian Railways V/S Bipan Kumar
Court Name: Firozpur
Appelant Advocate In Person
Respondant Advocate Amit Chopra
Case Number: 502
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Date of Filing: 05-11-2015
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Date of Upload: 29-08-2016
Indian Railways Catering and Tourism Corporation Ltd, Through The Managing Director V/S Mr Gopal Bankatlalji Bajaj
Court Name: Thane
Appelant Advocate
Respondant Advocate
जिल्हा ग्राहक तक्रार निवारण मंच, ठाणे .Complaint Case No. CC/790/20141. Mr Gopal Bankatlalji Bajaj At. Flat no A/301, Trimurti Enclave chs aboveCanaraNank ,,Sector 9, Plot No 6, Kamothe , Navi Mumbai 410209MumbaiMahara...
Case Number: 790
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Date of Filing: 06-12-2014
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Date of Upload: 10-08-2016
Indian Railways Catering and Tourism Corporation Ltd., Rep. by its Managing Director, V/S Gowrishankar.S.
Court Name: Bangalore 3rd Additional
Appelant Advocate
Respondant Advocate
Heading1Heading2Complaint Case No. CC/1750/20141. Gowrishankar.S.# S1, Comfort Heights, L.B.Shastri Nagar Main Road, Vimanapura Post, Bangalore-560 017. ...........Complainant(s)Versus1. Indian Railways Catering and Tourism Corporation Ltd., Rep. by its Managing Director,9th Floo...
Case Number: 1750
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Date of Filing: 15-10-2014
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Date of Upload: 03-08-2016
M/S INDIAN RAILWAYS & ANR. V/S R.N. KUMAR
Court Name: StateCommission
Appelant Advocate JOJO JOSE
Respondant Advocate
IN THE STATECOMMISSION :DELHI(Constituted under Section 9 of the Consumer Protection Act, 1986)Date of Decision: 31.05.2016First Appeal No.593/2015(Arising out of the order dated 37.08.2015 passed in Complaint Case No.241/2014 by the District Consumer Redressal Forum-VII, New Del...
Case Number: 593
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Date of Filing: 10-12-2015
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Date of Upload: 03-06-2016
General manager indian railways board V/S Sona Lal
Court Name: Mirzapur
Appelant Advocate
Respondant Advocate
Case Number: 67
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Date of Filing: 14-12-2015
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Date of Upload: 10-03-2016
Ish Sharma V/S Indian Railways
Court Name: StateCommission
Appelant Advocate Karamjit Verma
Respondant Advocate
Case Number: 360
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Date of Filing: 31-03-2015
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Date of Upload: 11-03-2016
Sanjeev Sharma V/S Indian Railways
Court Name: StateCommission
Appelant Advocate Karamjit Verma
Respondant Advocate
Case Number: 361
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Date of Filing: 31-03-2015
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Date of Upload: 11-03-2016
Indian Railways V/S Vishal Arora
Court Name: Firozpur
Appelant Advocate Harish Chawla
Respondant Advocate K.D S Sayal
Consumer Disputes Redressal ForumRoom No. B-122, 1st Floor, B-Block, District Administrative ComplexFerozepur Cantt (Punjab)Complaint Case No. CC/15/521. Vishal AroraSon of Sh. Bhagat Ram Arora, R/o 36, Preet Nagar, Ferozepur CityFerozepurPunjab...........Complainant(s)Versus1. I...
Case Number: 15
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Date of Filing: 02-02-2015
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Date of Upload: 06-08-2015
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Common FAQ
Question : Am I eligible to file case against Indian Railways in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Indian Railways ?
Answer : A complaint may be made against Indian Railways under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.