Indian Railways
Latest Judgments
Total 112 Consumer Court Cases Against Indian Railways.
Mr. Pravendu Narayan Sinha V/S The Indian Railways
Court Name: StateCommission
Appelant Advocate Md. Kalam
Respondant Advocate Mr. Barun Prasad.
STATE CONSUMER DISPUTES REDRESSAL COMMISSIONWEST BENGAL11A, Mirza Ghalib Street, Kolkata - 700087First Appeal No. A/90/2018( Date of Filing : 29 Jan 2018 )(Arisen out of Order Dated 27/12/2017 in Case No. Complaint Case No. CC/134/2017 of District Kolkata-II(Central))1. The India...
Case Number: 90
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Date of Filing: 29-01-2018
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Date of Upload: 25-03-2019
INDIAN RAILWAYS GENARAL MANAGER AND OTHER V/S SHRI K SHRI NIVASALU
Court Name: Bilaspur
Appelant Advocate SELF
Respondant Advocate NA 1 2 AND 3 SHRI RAJESH DUBE
Case Number: 14
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Date of Filing: 20-03-2014
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Date of Upload: 02-04-2019
Indian Railways V/S Mrs. Soniya
Court Name: Rohtak
Appelant Advocate Sh.Digvijay Jakhar
Respondant Advocate Sh. Hans Raj
District Consumer Disputes Redressal Forum Rohtak.Rohtak, Haryana. Complaint Case No. CC/18/17( Date of Filing : 09 Jan 2018 )1. Mrs. SoniyaW/o Sh. Rohit, R/o H.No. 922/9 Vishal Nagar, Rohtak. RohtakHARYANA...........Complainant(s)Versus1. Indian RailwaysFederation of Railway Off...
Case Number: 18
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Date of Filing: 09-01-2018
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Date of Upload: 22-02-2019
Indian Railways Catering & Tourism Office Through Chief Manager V/S Rahul Shamson Shinde
Court Name: Jalna
Appelant Advocate Wasim Shaikh
Respondant Advocate
Case Number: 173
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Date of Filing: 12-10-2018
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Date of Upload: 31-01-2019
INDIAN RAILWAYS CATERING AND TOURISM CORPORATION LTD V/S HARISH GUPTA
Court Name: South Delhi
Appelant Advocate
Respondant Advocate
CONSUMER DISPUTES REDRESSAL FORUM -II UDYOG SADAN C C 22 23QUTUB INSTITUTIONNAL AREA BEHIND QUTUB HOTEL NEW DELHI 110016Complaint Case No. CC/227/2012( Date of Filing : 07 May 2012 )1. HARISH GUPTA WZ-306 GALI NO. 8 SADH NAGAR PALAM COLONY NEW DELHI 110075...........Complainant(s...
Case Number: 227
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Date of Filing: 07-05-2012
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Date of Upload: 19-01-2019
M/S. INDIAN RAILWAYS V/S P.S. ASHOKAN
Court Name: Ernakulam
Appelant Advocate ROY VARGHESE
Respondant Advocate
BEFORE THE CONSUMER DISPUTES REDRESSAL FORUMERNAKULAMComplaint Case No. CC/15/561( Date of Filing : 20 Aug 2015 )1. P.S. ASHOKANPATTATHANATH HOUSE, CHERAI. P.O., ERNAKULAM - 683 514............Complainant(s)Versus1. M/S. INDIAN RAILWAYSREP. BY ITS MANAGING DIRECTOR, RAILWAY COMPL...
Case Number: 15
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Date of Filing: 20-08-2015
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Date of Upload: 16-11-2018
Manager, Indian Railways DRM. V/S Jaswant Singh
Court Name: Durg
Appelant Advocate Mr. Ashish Shukla
Respondant Advocate
Case Number: 18
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Date of Filing: 16-01-2018
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Date of Upload: 22-10-2018
Indian Railways V/S Niranjan Kr.
Court Name: North East
Appelant Advocate
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM: NORTH-EASTGOVT. OF NCT OF DELHID.C. OFFICE COMPLEX, BUNKAR VIHAR, NAND NAGRI, DELHI-93Complaint Case No. 248/15In the matter of:Shri Niranjan KumarS/o Shri N.K.PrasadR/o B-37, 3rd Floor, Gali No.8Shashi Garden, Mayur Vihar-1, Delhi-91.C...
Case Number: 248
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Date of Filing: 14-07-2015
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Date of Upload: 24-07-2018
INDIAN RAILWAYS V/S GOPINATHAN
Court Name: Ernakulam
Appelant Advocate
Respondant Advocate
BEFORE THE CONSUMER DISPUTES REDRESSAL FORUMERNAKULAMComplaint Case No. CC/17/173( Date of Filing : 03 May 2017 )1. GOPINATHANERNAKULAM...........Complainant(s)Versus1. INDIAN RAILWAYSERNAKULAM............Opp.Party(s) BEFORE:HON'BLE MR. CHERIAN .K. KURIAKOSE PRESIDENTHON'BLE MR. ...
Case Number: 17
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Date of Filing: 03-05-2017
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Date of Upload: 23-11-2018
INDIAN RAILWAYS V/S URMILA CHADHA & ANR.
Court Name: StateCommission
Appelant Advocate
Respondant Advocate
IN THE STATE COMMISSION: DELHI(Constituted under Section 9 of the Consumer Protection Act, 1986)Date of Decision:19.12.2017 First Appeal- 362/2015(Arising out of the order dated 02.03.2015 passed in Complainant Case No. 653/2013 by the District Consumer Disputes Redressal Forum (...
Case Number: 362
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Date of Filing: 31-07-2015
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Date of Upload: 22-12-2017
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Common FAQ
Question : Am I eligible to file case against Indian Railways in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Indian Railways ?
Answer : A complaint may be made against Indian Railways under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.