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Indian Railways

Latest Judgments

Total 112 Consumer Court Cases Against Indian Railways.

Delhi

SANDEEP KUMAR MISHRA V/S INDIAN RAILWAYS CATERING AND TOURISM CORPORATION LTD.

Indian Railways  

Court Name: StateCommission

Appelant Advocate VARUN RAJPAL

Respondant Advocate

Case Number: 235

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Date of Filing: 05-04-2024

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Date of Upload: 30-04-2024

Delhi

SANDEEP KUMAR MISHRA V/S INDIAN RAILWAYS CATERING AND TOURISM CORPORATION LTD.

Indian Railways  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

Case Number: 971

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Date of Filing: 05-04-2024

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Date of Upload: 30-04-2024

Delhi

SANDEEP KUMAR MISHRA V/S INDIAN RAILWAYS CATERING AND TOURISM CORPORATION LTD.

Indian Railways  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

Case Number: 970

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Date of Filing: 05-04-2024

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Date of Upload: 30-04-2024

Kerala

Indian Railways V/S Nikhil Pratheek.P.J

Indian Railways  

Court Name: Kannur

Appelant Advocate

Respondant Advocate

IN THE CONSUMER DISPUTES REDRESSAL FORUMKANNURComplaint Case No. CC/332/2022( Date of Filing : 29 Dec 2022 )1. Nikhil Pratheek.P.JS/o Jayachandran,Vadakke Neeliyath House,Kalpathur.P.O,Nochad,Kalpathur,Kozhikode-673524............Complainant(s)Versus1. Indian RailwaysRailway Comp...

Case Number: 332

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Date of Filing: 29-12-2022

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Date of Upload: 29-04-2024

Uttar Pradesh

INDIAN RAILWAYS V/S VIKAS AGARWAL

Indian Railways  

Court Name: Muradabad-I

Appelant Advocate

Respondant Advocate

...

Case Number: 15

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Date of Filing: 30-03-2024

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Date of Upload: 04-04-2024

Punjab

Indian Railways V/S Raj Kumar

Indian Railways  

Court Name: Amritsar

Appelant Advocate Dinesh Kumar Srivastava

Respondant Advocate

Case Number: 902

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Date of Filing: 05-12-2019

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Date of Upload: 15-02-2024

Haryana

Indian Railways V/S Pushkar Mal

Indian Railways  

Court Name: Rewari

Appelant Advocate Sh. Arun Kumar Gupta

Respondant Advocate Sh. Prashant Sharma

Case Number: 189

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Date of Filing: 27-08-2020

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Date of Upload: 16-01-2024

Madhya Pradesh

DRM, INDIAN RAILWAYS V/S ALOK KUMAR

Indian Railways  

Court Name: Bhopal

Appelant Advocate ALOK KUMAR

Respondant Advocate

Case Number: 23

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Date of Filing: 15-12-2023

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Date of Upload: 05-01-2024

Maharashtra

BHANU PRASAD SHUKLA AND ANR V/S INDIAN RAILWAYS THROUGH GENERAL MANAGER,CENTRAL RAILWAYS AND ANR

Indian Railways  

Court Name: StateCommission

Appelant Advocate ADV.G.WARUNJIKAR

Respondant Advocate .

Case Number: 22

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Date of Filing: 26-09-2022

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Date of Upload: 25-01-2024

Haryana

Indian Railways V/S Monika Rani

Indian Railways  

Court Name: Rohtak

Appelant Advocate Sh. A.S. Hooda

Respondant Advocate Sh. Hans Raj Vats

District Consumer Disputes Redressal Commission Rohtak.Haryana. Complaint Case No. 450/2018( Date of Filing : 18 Sep 2018 )1. Monika RaniD/o Sh. Kailash Kumar and W/o Rohit Chauhan R/o H.No. 855 Sec-1, Rohtak............Complainant(s)Versus1. Indian RailwaysStation Superintendent...

Case Number: 450

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Date of Filing: 18-09-2018

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Date of Upload: 30-11-2023

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Common FAQ

Question : Am I eligible to file case against Indian Railways in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Indian Railways ?

Answer : A complaint may be made against Indian Railways under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.