Indian Railways
Latest Judgments
Total 112 Consumer Court Cases Against Indian Railways.
INDIAN RAILWAYS & ORS V/S M A BUKHARI & ORS
Court Name: StateCommission
Appelant Advocate R A PATEL
Respondant Advocate K.N.SHAH
Case Number: 14
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Date of Filing: 01-12-2014
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Date of Upload: 25-03-2021
Dr. Smt. G. Indira Narayana V/S 1. The Union of India, Represented by its Secretary, Indian Railways and 2 others
Court Name: StateCommission
Appelant Advocate M/s. P. Seshu Mohan
Respondant Advocate Mr. M. Hari Babu
Case Number: 251
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Date of Filing: 04-07-2019
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Date of Upload: 19-03-2021
Manager Indian Railways V/S Shri Vijay Jain
Court Name: Damoh
Appelant Advocate Shri Manoj Jain
Respondant Advocate NA
Case Number: 65
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Date of Filing: 10-04-2019
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Date of Upload: 04-09-2020
INDIAN RAILWAYS CATERING & TOURISM CORPORATION LTD. & ANR. V/S KRISHAN MOHAN LAL SHARMA
Court Name: NCDRC
Appelant Advocate MR. VIVEK SHARMA
Respondant Advocate R-2 DISPENSED VIDE ORDER DATED. 02-08-2013
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI FIRST APPEAL NO. 97 OF 2013(Against the Order dated 03/10/2012 in Complaint No. 65/2012 of the State Commission Delhi) 1. SHANTI BHATTW/o Late Sh. B.D. Bhatt, R/o. House No. 607/05, Gali No. 11, Adarsh mohalla, Maujpur, DEL...
Case Number: 237
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Date of Filing: 19-03-2013
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Date of Upload: 20-02-2020
Indian Railways V/S L.G. Dass
Court Name: North East
Appelant Advocate
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM: NORTH-EASTGOVT. OF NCT OF DELHID.C. OFFICE COMPLEX, BUNKAR VIHAR, NAND NAGRI, DELHI-93Complaint Case No. 218/14In the matter of:Shri L.G. DassS/o Late Shri Anand PrakashR/o R-27, RPS, DDA FlatsMansoravar Park, ShahdaraDelhi-110032Compla...
Case Number: 218
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Date of Filing: 06-06-2014
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Date of Upload: 21-01-2020
Case Number: 31
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Date of Filing: 10-01-2019
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Date of Upload: 05-09-2019
STATION MANAGER INDIAN RAILWAYS V/S RAVIKARAN
Court Name: Mahoba
Appelant Advocate AJAY KUMAR
Respondant Advocate NONE
Case Number: 143
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Date of Filing: 17-11-2017
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Date of Upload: 24-07-2019
THE GENARAL MANAGER OFFICE OF GM INDIAN RAILWAYS V/S PRIYANKA VISHWAKARMA
Court Name: Bhopal
Appelant Advocate SUSHANT PANDEY
Respondant Advocate
Case Number: 15
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Date of Filing: 17-08-2015
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Date of Upload: 17-07-2019
Chairman Railway Board indian railways new delhi & Ors V/S Yogendra Thakar & Ors
Court Name: Raigarh
Appelant Advocate Satayandra Singh
Respondant Advocate
Case Number: 19
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Date of Filing: 01-05-2019
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Date of Upload: 05-07-2019
The Indian Railways V/S Mr. Pravendu Narayan Sinha
Court Name: StateCommission
Appelant Advocate Mr. Barun Prasad, Mr. Subrata Mondal, Mr. Sovanlal Bera, Mr. Pradosh Kiran Majumder
Respondant Advocate Md. Kalam
STATE CONSUMER DISPUTES REDRESSAL COMMISSIONWEST BENGAL11A, Mirza Ghalib Street, Kolkata - 700087First Appeal No. A/139/2018( Date of Filing : 12 Feb 2018 )(Arisen out of Order Dated 27/12/2017 in Case No. Complaint Case No. CC/134/2017 of District Kolkata-II(Central))1. Mr. Prav...
Case Number: 139
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Date of Filing: 12-02-2018
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Date of Upload: 25-03-2019
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Common FAQ
Question : Am I eligible to file case against Indian Railways in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Indian Railways ?
Answer : A complaint may be made against Indian Railways under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.