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Indian Railways

Latest Judgments

Total 112 Consumer Court Cases Against Indian Railways.

NCDRC

ANIMESH RANJAN V/S INDIAN RAILWAYS WELFARE ORGANISATION

Indian Railways  

Court Name: NCDRC

Appelant Advocate MR. A.K. TEWARI

Respondant Advocate MR. SANDEEP KHATRI

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 4310 OF 2012(Against the Order dated 31/07/2012 in Appeal No. 26/2012 of the State Commission Delhi)1. INDIAN RAILWAYS WELFARE ORGANISATIONThrough The Manager Director), Railway Complex, Behind Shankar...

Case Number: 4310

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Date of Filing: 27-09-2012

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Date of Upload: 14-10-2013

Chandigarh

Poonam Garg V/S Indian Railways Welfare

Indian Railways  

Court Name: StateCommission

Appelant Advocate Sh. Lakhinder Bir Singh Adv.

Respondant Advocate

Miscellaneous Application No. MA/96/20131. Indian Railways WelfareChd............Appellant(s)Versus1. Poonam GargChd............Respondent(s) BEFORE:HON'BLE MR. JUSTICE SHAM SUNDER PRESIDENTHON'ABLE MR. DEV RAJ MEMBER PRESENT:Sh. Lakhinder Bir Singh Adv., Advocate for the Appell...

Case Number: 96

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Date of Filing: 09-09-2013

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Date of Upload: 30-11--0001

Karnataka

Indian Railways V/S Dr. M. K.Narayanamurthy S/o. Late M.S. Krishnaiah Aged about 58 Years, Consultant -Anesthesiologist

Indian Railways  

Court Name: Bangalore 4th Additional

Appelant Advocate Arun Parameswaran

Respondant Advocate

BEFORE THE 4TH ADDITIONAL DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, BANGALORE URBANNo.8, 7th Floor, Shakara Bhavan,Cunninghum, Bangalore:-560052Complaint Case No. CC/12/1651. Dr. M. K.Narayanamurthy S/o. Late M.S. Krishnaiah Aged about 58 Years, Consultant -AnesthesiologistNo.1...

Case Number: 12

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Date of Filing: 24-01-2012

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Date of Upload: 30-11--0001

Madhya Pradesh

INDIAN RAILWAYS V/S R.A.KANSAL

Indian Railways  

Court Name: Indore

Appelant Advocate

Respondant Advocate

Case Number: 1489

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Date of Filing: 31-10-2009

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Date of Upload: 11-08-2016

Madhya Pradesh

INDIAN RAILWAYS V/S SUNIL KUMAR BATTA

Indian Railways  

Court Name: Bhopal

Appelant Advocate GAZALA KHAN ADV

Respondant Advocate

Case Number: 9

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Date of Filing: 07-07-2009

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Date of Upload: 04-08-2016

Madhya Pradesh

INDIAN RAILWAYS V/S R.A.KANSAL

Indian Railways  

Court Name: Indore

Appelant Advocate

Respondant Advocate

Case Number: 429

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Date of Filing: 15-04-2011

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Date of Upload: 18-03-2016

NCDRC

INDIAN RAILWAYS V/S GOURI MISHRA (PANDEY)

Indian Railways  

Court Name: NCDRC

Appelant Advocate IN PERSON

Respondant Advocate

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHIREVISION PETITION NO. 2733 OF 2010(Against the Order dated 17/03/2010 in Appeal No. 498/2009 of the State Commission Delhi) 1. GOURI MISHRA (PANDEY)R/o. A-72/B [Old A-34], 2nd Floor, Gali No. 7, West Vinod NagarDelhi - 11009...

Case Number: 2733

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Date of Filing: 29-07-2010

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Date of Upload: 30-08-2010

Karnataka

Indian Railways V/S chandrashekaran

Indian Railways  

Court Name: Bangalore Urban

Appelant Advocate in person

Respondant Advocate

BANGALORE URBAN DISTRICT CONSUMER DISPUTES REDRESSLAL FORUM, BANGALORE, KARNATAKA STATE.Bangalore Urban District Consumer Disputes Redressal Forum, Cauvery Bhavan, 8th Floor, BWSSB Bldg., K. G. Rd., Bangalore-09.consumer case(CC) No. CC/08/2344 chandrashekaran ...........Appellan...

Case Number: 8

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Date of Filing: 31-10-2008

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Date of Upload: 30-11--0001

Gujarat

INDIAN RAILWAYS FINANCE & OTHER 2 V/S C U PANDYA

Indian Railways  

Court Name: Jamnagar

Appelant Advocate HIREN MANKADA

Respondant Advocate

Case Number: 6

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Date of Filing: 13-06-2006

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Date of Upload: 08-09-2020

Gujarat

INDIAN RAILWAYS FINANCE & OTHER 2 V/S M C PANDYA

Indian Railways  

Court Name: Jamnagar

Appelant Advocate HIREN MANKADA

Respondant Advocate

Case Number: 6

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Date of Filing: 13-06-2006

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Date of Upload: 08-09-2020

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Common FAQ

Question : Am I eligible to file case against Indian Railways in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Indian Railways ?

Answer : A complaint may be made against Indian Railways under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.