Indian Railways
Latest Judgments
Total 112 Consumer Court Cases Against Indian Railways.
Indian Railways V/S L.G. Dass
Court Name: North East
Appelant Advocate
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION: NORTH-EASTGOVT. OF NCT OF DELHID.C. OFFICE COMPLEX, BUNKAR VIHAR, NAND NAGRI, DELHI-93Complaint Case No.236/15In the matter of:Sh. L.G DassR-2, Rita Block, Main Market,Shakarpur, Delhi-110092 ComplainantVersusIndian Railways(Throug...
Case Number: 236
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Date of Filing: 08-07-2015
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Date of Upload: 16-01-2023
P. Kanaka Rao, V/S General Manager, Indian Railways Catering & Tourism Corporation Ltd.,
Court Name: StateCommission
Appelant Advocate M/s.P.K.Mihsra & Assoc.
Respondant Advocate M/s. B.N. Udgata & Assoc.
IN THE STATE CONSUMER DISPUTES REDRESSAL COMMISSIONODISHA, CUTTACKFirst Appeal No. A/80/2011( Date of Filing : 07 Mar 2011 )(Arisen out of Order Dated 02/02/2011 in Case No. CC/105/2009 of District Koraput)1. General Manager, Indian Railways Catering & Tourism Corporation Ltd., 9...
Case Number: 80
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Date of Filing: 07-03-2011
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Date of Upload: 20-02-2023
Indian Railways Head Quarters, Shivaji Complex, New Delhi V/S Shaik Anwar, Thanisandra, Bengaluru
Court Name: Chikmagalur
Appelant Advocate In Person
Respondant Advocate
Case Number: 86
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Date of Filing: 17-11-2022
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Date of Upload: 19-12-2022
Indian Railways V/S P.S.Ganapathy
Court Name: Trissur
Appelant Advocate Adv.Saji Joseph
Respondant Advocate
CONSUMER DISPUTES REDRESSAL FORUMAYYANTHOLETHRISSUR-3Complaint Case No. CC/15/758( Date of Filing : 01 Dec 2015 )1. P.S.Ganapathys/o Subrahamaniyan 'Vindhya'Cherpu,thrissur Now residing at perumbuzha kollam...........Complainant(s)Versus1. Indian Railways Rep by Chairman Railway ...
Case Number: 15
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Date of Filing: 01-12-2015
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Date of Upload: 10-11-2022
Krishnanand Mishra V/S Secreatary Indian Railways
Court Name: StateCommission
Appelant Advocate Sandhya Dubey
Respondant Advocate Dinesh Kumar Ojha & Satish Chandra Srivastava
STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. A/309/2021( Date of Filing : 28 Jun 2021 )(Arisen out of Order Dated 18/02/2021 in Case No. C/2015/357 of District Pratapgarh)1. Secreatary Indian R...
Case Number: 309
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Date of Filing: 28-06-2021
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Date of Upload: 15-09-2022
Indian Railways Through Its Ticket Booking Officer V/S Pawan Gaur
Court Name: Jaipur-IV
Appelant Advocate Pawan Gaur
Respondant Advocate
Case Number: 387
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Date of Filing: 20-06-2022
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Date of Upload: 21-07-2022
INDIAN RAILWAYS THROUGH GENERAL MANAGER OF CENTRAL RAILWAY V/S 1. MR. BHANU PRAKASH SHUKLA, 2. MRS. MEENA BHANU SHUKLA
Court Name: Additional DCF, Thane
Appelant Advocate ANJALI VORA
Respondant Advocate
Case Number: 20
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Date of Filing: 19-10-2020
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Date of Upload: 21-07-2022
Case Number: 51
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Date of Filing: 28-01-2019
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Date of Upload: 20-07-2022
INDIAN RAILWAYS NORTH EASTERN RAILWAYS V/S NIKHIL KUMAR MAURYA
Court Name: Purvi champaran
Appelant Advocate
Respondant Advocate
Case Number: 6
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Date of Filing: 23-01-2021
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Date of Upload: 21-06-2022
INDIAN RAILWAYS V/S 1. MRS. SANJANA NILESH PAWAR, 2. MR. NILESH MARUTI PAWAR
Court Name: Additional DCF, Thane
Appelant Advocate SHIRISH PAWAR
Respondant Advocate
Case Number: 20
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Date of Filing: 28-01-2020
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Date of Upload: 21-01-2022
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Common FAQ
Question : Am I eligible to file case against Indian Railways in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Indian Railways ?
Answer : A complaint may be made against Indian Railways under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.