Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1562 Consumer Court Cases Against Amazon.

Punjab

Amazon India V/S Anil Behal

Amazon  

Court Name: Amritsar

Appelant Advocate

Respondant Advocate

District Consumer Disputes Redressal ForumSCO 100, District Shopping Complex, Ranjit AvenueAmritsarPunjabExecution Application No. EA/16/87InComplaint Case No. CC/15/6711. Anil Behal41-A, Guru Tegbhadur Avenue, Chatiwind Gate, AmritsarAmritsarPunjab...........Appellant(s)Versus1....

Case Number: 16

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Date of Filing: 13-07-2016

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Date of Upload: 04-10-2016

Maharashtra

Managing Director Amazone India V/S Suryakant Sahoo

Amazon  

Court Name: Additional DCF, Pune

Appelant Advocate

Respondant Advocate

Case Number: 16

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Date of Filing: 06-08-2016

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Date of Upload: 14-10-2016

Orissa

CEO., Amazon World At-Gateway-8th floor, Malleswaram, Bangalore,Karnataka V/S Gupta Prasad Mishra

Amazon  

Court Name: Nabarangapur

Appelant Advocate Self

Respondant Advocate Dayanand Singh

Heading1Heading2Complaint Case No. CC/169/20161. Gupta Prasad MishraC/o Sri Manohar Tripathy, At-Tumberla, po/ps- Nabarangpur. NabarangpurODISHA...........Complainant(s)Versus1. CEO., Amazon World At-Gateway-8th floor, Malleswaram, Bangalore,KarnatakaAt- Gateway-8th floor, 26/1, ...

Case Number: 169

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Date of Filing: 11-07-2016

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Date of Upload: 12-01-2017

Orissa

CEO., Amazon World V/S Manaranjan Paik

Amazon  

Court Name: Nabarangapur

Appelant Advocate Self

Respondant Advocate Mr. S.Mishra

Heading1Heading2Complaint Case No. CC/170/20161. Manaranjan PaikAt-Jatabal, Po/Ps-NabarangpurNabarangpurODISHA...........Complainant(s)Versus1. CEO., Amazon World At-Gateway-8th floor, MalleswaramBangaloreKarnataka............Opp.Party(s) BEFORE:HON'BLE MR. JUSTICE LAXMI NARAYAN ...

Case Number: 170

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Date of Filing: 11-07-2016

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Date of Upload: 17-01-2017

Rajasthan

Amazon India V/S 565/2016 Harsh Chaudhary

Amazon  

Court Name: Ganganagar

Appelant Advocate Mahadev Middha

Respondant Advocate

Case Number: 16

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Date of Filing: 11-05-2016

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Date of Upload: 19-09-2016

Telangana

THE OFFICER INCHARGE, M/S. AMAZON INDIA PVT.LTD., V/S JAYAKUMAR MUNI,S/O SRI DEBRAJ MUNI

Amazon  

Court Name: Medak

Appelant Advocate Sri A.Sadanandam

Respondant Advocate Sri Lalit Chowdhary

Case Number: 33

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Date of Filing: 19-10-2015

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Date of Upload: 20-09-2016

Delhi

WG CDR. S.P. DHINGRA (RETD.) V/S AMAZON SELLER SERVICES PVT. LTD.

Amazon  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

IN THE STATE COMMISSION: Delhi(Constituted under section 9 of the Consumer Protection Act, 1986)Date of Decision: 06.09.2016Revision Petition- 139/2016 In the Matter of: Amazon Seller Services Pvt. Ltd. Regd. Office at- Brigade Gateway, 8th Floor, 23/1, Dr. Rajkumar Road, Mallesh...

Case Number: 139

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Date of Filing: 09-06-2016

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Date of Upload: 15-09-2016

Rajasthan

Case Number: 940

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Date of Filing: 07-08-2015

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Date of Upload: 25-11-2016

Uttarakhand

Shilpa Tyagi Prop. Amazon Automation V/S District Co-Oprative Bank Ltd.

Amazon  

Court Name: StateCommission

Appelant Advocate Mr. J.K. Jain

Respondant Advocate

Case Number: 9

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Date of Filing: 28-04-2009

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Date of Upload: 06-09-2016

Haryana

Amazon.in V/S Kuldeep singh

Amazon  

Court Name: Bhiwani

Appelant Advocate In person

Respondant Advocate

Heading1Heading2Complaint Case No. CC/143/20161. Kuldeep singhSon Of Jagdish vpo Legha Bhanana ...........Complainant(s)Versus1. Amazon.inPlot no 38 and 39 Banglore Kacherakanahalli hoskote taulka banglore............Opp.Party(s) BEFORE:HON'BLE MR. Rajesh Jindal PRESIDENTHON'BLE ...

Case Number: 143

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Date of Filing: 11-07-2016

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Date of Upload: 02-09-2016

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.