Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in


Latest Judgments

Total 1501 Consumer Court Cases Against Amazon.

Madhya Pradesh

AMAZON SELLER SERVICE PVT LTD V/S RAHUL SINGH BAIS

Amazon  

Court Name: Indore

Appelant Advocate

Respondant Advocate

Case Number: 250

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Date of Filing: 30-03-2022

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Date of Upload: 05-01-2024

Uttar Pradesh

AMAZON RETAIL INDIA PRIVATE LIMITED V/S SONU JHA

Amazon  

Court Name: Gautam Buddha Nagar

Appelant Advocate

Respondant Advocate

FINAL ORDERDISTRICT CONSUMER COMMISSIONGAUTAM BUDDH NAGAR SURAJPUR , GREATER NOIDA (U.P.)COURT 1Complaint Case No. CC/604/2022( Date of Filing : 08 Oct 2022 )1. SONU JHASADARPUR COLONY, SEC-45 NOIDA GALI NO-29GAUTAM BUDDHA NAGARUTTAR PRADESH...........Complainant(s)Versus1. AMAZO...

Case Number: 604

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Date of Filing: 08-10-2022

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Date of Upload: 04-01-2024

Orissa

M/s. AMAZON Development Centre India Pvt. Ltd V/S Mr. Supriyo Ranjan Mahapatra

Amazon  

Court Name: Ganjam

Appelant Advocate SELF

Respondant Advocate Mr. L.N.Pati, Advocate.

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, GANJAM, BERHAMPUR. Execution Application No. EA/51/2021( Date of Filing : 21 Aug 2021 )InComplaint Case No. CC/42/20151. Mr. Supriyo Ranjan MahapatraS/o. Sri Prakash Vhandra Mahapatra,At. Sashibhusan Nagar, 2nd Line,Industrial Esta...

Case Number: 51

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Date of Filing: 21-08-2021

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Date of Upload: 04-01-2024

Rajasthan

AMAZON DEVELOPMENT V/S UJJVAL

Amazon  

Court Name: Hanumangarh

Appelant Advocate ASHOK BHADU

Respondant Advocate

Case Number: 363

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Date of Filing: 26-11-2021

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Date of Upload: 10-01-2024

Uttar Pradesh

Amazon India Pvt.Ltd. And Others V/S Chiradeep Majumdar

Amazon  

Court Name: Ghaziabad

Appelant Advocate Self

Respondant Advocate

Case Number: 981

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Date of Filing: 12-10-2021

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Date of Upload: 03-01-2024

Andhra Pradesh

Amazon India V/S Vaddadi Venkata Sai Siva

Amazon  

Court Name: Visakhapatnam-II

Appelant Advocate CH.V.A. Rao (Venkat)

Respondant Advocate E.V.N.R

Case Number: 202

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Date of Filing: 16-11-2020

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Date of Upload: 05-01-2024

Kerala

Amazon Seller Service Pvt.Ltd., V/S Bibin Biju,

Amazon  

Court Name: Kollam

Appelant Advocate

Respondant Advocate

Consumer Disputes Redressal CommissionRailway Station RoadKarbala JunctionKollam-691001Kerala.Complaint Case No. CC/42/2023( Date of Filing : 08 Feb 2023 )1. Bibin Biju, Thekkeveedu,Chennappara,Odanavattom.P.O,691512............Complainant(s)Versus1. Amazon Seller Service Pvt.Ltd...

Case Number: 42

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Date of Filing: 08-02-2023

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Date of Upload: 19-01-2024

Himachal Pradesh

Amazon India V/S Chirag Patial

Amazon  

Court Name: Kangra

Appelant Advocate Sh. Jitender Rana

Respondant Advocate

Case Number: 87

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Date of Filing: 26-09-2023

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Date of Upload: 30-12-2023

Madhya Pradesh

AMAZON SELLER SERVICE PRIVATE LIMITED AND PRISTINE GADGETS V/S NIRMAL PARAS

Amazon  

Court Name: Shivpuri

Appelant Advocate SHIVAM VYAS

Respondant Advocate RAJEEV SHARMA

Case Number: 74

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Date of Filing: 20-04-2023

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Date of Upload: 04-01-2024

Maharashtra

AMAZON INDIA AND ANR. V/S SUMAN PANDEY W/O. SHRI.KRISHNA CHANDRA PANDEY.

Amazon  

Court Name: Mumbai(Suburban)

Appelant Advocate COMPLAINANT IN PERSON.

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, MUMBAI SUBURBAN NEW ADMINISTRATIVE BUILDING, 3RD FLOOR, OPP.DR.BABASAHEB AMBEDKAR GARDEN , BANDRA (EAST), DISTRICT-MUMBAI SUBURBAN -400 051, MAHARASHTRA.Complaint Case No. CC/395/2019( Date of Filing : 06 Nov 2019 )1. SUMAN PANDEY ...

Case Number: 395

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Date of Filing: 06-11-2019

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Date of Upload: 01-01-2024

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.