Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in


Latest Judgments

Total 1501 Consumer Court Cases Against Amazon.

Gujarat

1. M/s Whirlpool of india Ltd. 2. M/s Isha Enterprise 3. Shri Omgiri Aeria Manag. 4. Amazon Retail V/S Tejash Kumar Bhagvatbhai Rana

Amazon  

Court Name: Bharuch

Appelant Advocate B.B. Rana

Respondant Advocate No.1 U.B. Thakkar No.4 B.M. Parmar

Case Number: 157

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Date of Filing: 21-07-2023

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Date of Upload: 06-03-2024

Punjab

Amazon Sales Services Pvt. Ltd. V/S Inderjeet Singh

Amazon  

Court Name: Gurdaspur

Appelant Advocate Sh.Gagandeep Saini, Adv.

Respondant Advocate Sh.Amit Babbar, Adv. of OP. No.1. Sh.Narinder Kumar Sharma, Adv. of OP. No.2. OPs. No.3 and 4 exparte.

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, GURDASPURDISTRICT ADMINISTRATIVE COMPLEX , B BLOCK ,2nd Floor Room No. 328 Complaint Case No. CC/93/2022( Date of Filing : 16 Jun 2022 )1. Inderjeet SinghS/o Balwinder Singh R/o Sidhu Tent House singowal road Ajit Nagar DinanagarGu...

Case Number: 93

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Date of Filing: 16-06-2022

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Date of Upload: 01-03-2024

Karnataka

Amazon Retail India Pvt Ltd., V/S Raghuveer Nayak, S/o Shantappa

Amazon  

Court Name: Dharwad

Appelant Advocate In person

Respondant Advocate S N Bendigeri

Case Number: 350

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Date of Filing: 01-09-2023

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Date of Upload: 28-02-2024

Madhya Pradesh

AMAZON SALES SERVICES LTD. & OTHERS V/S AMIT KUMAR DUBEY

Amazon  

Court Name: Katni

Appelant Advocate SUNIL KHARE

Respondant Advocate ....

Case Number: 185

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Date of Filing: 07-11-2017

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Date of Upload: 19-03-2024

Uttar Pradesh

Amazon India Pvt.Ltd. And Others V/S Anjali Chaudhary

Amazon  

Court Name: Ghaziabad

Appelant Advocate Sanjeev Srivastava

Respondant Advocate

Case Number: 618

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Date of Filing: 27-08-2021

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Date of Upload: 24-02-2024

Haryana

M/s Amazon Development Centre India V/S Vaibhav Sharma S/o Subhash Sharma

Amazon  

Court Name: Kurukshetra

Appelant Advocate Anand Garg

Respondant Advocate

Case Number: 287

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Date of Filing: 25-08-2020

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Date of Upload: 01-03-2024

Telangana

Amazon India Pvt Ltd,Rep by its Authorized Signatory V/S Yakari Raju

Amazon  

Court Name: Rangareddi

Appelant Advocate Pip

Respondant Advocate Sri Rajan Sri Krishnan - Ops 1 & 2

Case Number: 595

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Date of Filing: 12-12-2022

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Date of Upload: 04-03-2024

Punjab

Ms. Jaspreet Kaur & Anr. V/S Amazon Seller Services Pvt.Ltd.

Amazon  

Court Name: StateCommission

Appelant Advocate Atul Goyal

Respondant Advocate

Case Number: 1004

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Date of Filing: 21-11-2022

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Date of Upload: 28-02-2024

Karnataka

The Manager Amazon India V/S Tayyab Taher S/o Makbul Miyya

Amazon  

Court Name: Bidar

Appelant Advocate Sri.S B Wadde

Respondant Advocate SBS

Case Number: 78

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Date of Filing: 03-10-2023

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Date of Upload: 22-02-2024

Bihar

AMAZON INDIA & OTHERS V/S RAJ KUMAR GUPTA

Amazon  

Court Name: Purvi champaran

Appelant Advocate DEEPAK PRASAD

Respondant Advocate

Case Number: 158

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Date of Filing: 16-12-2019

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Date of Upload: 21-02-2024

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.