Amazon
Amazon Customer Care
Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010
Email ID: N/A
Phone No: N/A
Website : www.amazon.in
Latest Judgments
Total 1562 Consumer Court Cases Against Amazon.
Amazon Seller Services Private Limited., V/S Peddireddy Maram,
Court Name: Bangalore 2nd Additional
Appelant Advocate In Person
Respondant Advocate
Case Number: 418
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Date of Filing: 06-12-2023
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Date of Upload: 21-03-2024
M/s Amazon & another V/S Narlapati Arun Kumar
Court Name: Khammam
Appelant Advocate Sri. Y. Gnanesh
Respondant Advocate
Case Number: 15
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Date of Filing: 02-03-2023
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Date of Upload: 27-03-2024
AMAZON SELLER SERVICES PVT.LTD. V/S SUNITA RANI
Court Name: North West
Appelant Advocate
Respondant Advocate
DISTRICT CONSUMER DISPUTE REDRESSAL COMMISSION-V, NORTH-WEST GOVT. OF NCT OF DELHICSC-BLOCK-C, POCKET-C, SHALIMAR BAGH, DELHI-110088.Complaint Case No. CC/151/2020( Date of Filing : 04 Mar 2020 )1. SUNITA RANIW/O SH. DHARM RAJ R/O D-2/A-1,ASHOKA ROAD ADARSH NAGAR,DELHI-110033.......
Case Number: 151
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Date of Filing: 04-03-2020
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Date of Upload: 15-03-2024
Amazon India V/S Surinder Negi
Court Name: Shimla
Appelant Advocate Raman Ravi Verma
Respondant Advocate
Case Number: 134
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Date of Filing: 12-06-2023
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Date of Upload: 16-03-2024
M/S Amazon Reseller Services Pvt. Ltd. V/S Jatin Bansal
Court Name: StateCommission
Appelant Advocate Sahil Sharma & Pradeep Singh Adv.
Respondant Advocate
STATE CONSUMER DISPUTES REDRESSAL COMMISSION,U.T., CHANDIGARHComplaint No.:71 of 2023Date of Institution:08.08.2023Date of Decision:12.03.2024Jatin Bansal son of Sh.Krishan Kumar,r/o H.No.320-A, Sector 9, Chandigarh-160019….ComplainantVersusM/s Amazon Reseller Services Pvt...
Case Number: 71
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Date of Filing: 08-08-2023
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Date of Upload: 12-03-2024
MANAGING DIRECTOR AMAZON INDIA V/S KUMARI AMRITA DWIVEDI
Court Name: Chhatarpur
Appelant Advocate SHRI PAWAN DUBEY
Respondant Advocate Ajay Pathak
Case Number: 23
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Date of Filing: 14-12-2023
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Date of Upload: 12-03-2024
AMAZON PRIVATED LIMITED V/S MS. SHIVANI SAHU
Court Name: Chhatarpur
Appelant Advocate
Respondant Advocate
Case Number: 22
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Date of Filing: 15-10-2022
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Date of Upload: 11-03-2024
AMAZON RETAIL V/S PUNIT CHAWLA
Court Name: Hanumangarh
Appelant Advocate NARENDER SHARMA
Respondant Advocate
Case Number: 627
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Date of Filing: 21-09-2023
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Date of Upload: 11-03-2024
Director of Amazon V/S Pankaj Garg
Court Name: Kaithal
Appelant Advocate Sh. Gaurav Sharma
Respondant Advocate
Case Number: 73
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Date of Filing: 07-03-2024
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Date of Upload: 11-03-2024
Amazon India V/S Sanjeev Sood
Court Name: Shimla
Appelant Advocate Balvinder Singh
Respondant Advocate Ranjeet
Case Number: 94
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Date of Filing: 23-04-2022
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Date of Upload: 11-03-2024
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Common FAQ
Question : Am I eligible to file case against Amazon in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Amazon ?
Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.