Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in


Latest Judgments

Total 1501 Consumer Court Cases Against Amazon.

Maharashtra

AMAZON INDIA AND ANR. V/S SUMAN PANDEY W/O. SHRI.KRISHNA CHANDRA PANDEY.

Amazon  

Court Name: Mumbai(Suburban)

Appelant Advocate COMPLAINANT IN PERSON.

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, MUMBAI SUBURBAN NEW ADMINISTRATIVE BUILDING, 3RD FLOOR, OPP.DR.BABASAHEB AMBEDKAR GARDEN , BANDRA (EAST), DISTRICT-MUMBAI SUBURBAN -400 051, MAHARASHTRA.Complaint Case No. CC/395/2019( Date of Filing : 06 Nov 2019 )1. SUMAN PANDEY ...

Case Number: 395

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Date of Filing: 06-11-2019

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Date of Upload: 01-01-2024

Maharashtra

AMAZON INDIA AND ORS V/S RUSHANK SHAH

Amazon  

Court Name: DCF, South Mumbai

Appelant Advocate ASHWIN VASISTA

Respondant Advocate

Case Number: 176

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Date of Filing: 10-11-2023

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Date of Upload: 29-12-2023

Haryana

Amazon Development Centre V/S Gurdeep Singh

Amazon  

Court Name: Kurukshetra

Appelant Advocate Shekhar Thakur

Respondant Advocate Wazir Chand Juneja

Case Number: 523

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Date of Filing: 04-12-2019

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Date of Upload: 29-12-2023

Bihar

Amazon India V/S Raj Kumar Singh

Amazon  

Court Name: Pashchim Champaran

Appelant Advocate

Respondant Advocate Adv. Bhola Singh, Adv. Dayanand Singh

Case Number: 75

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Date of Filing: 02-07-2022

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Date of Upload: 29-12-2023

Chandigarh

AMAZON SELLER SERVICES PRIVATE LIMITED V/S AMITA GAUR WIFE OF RAJINDER KUMAR AGED 29 YEARS

Amazon  

Court Name: DF-I

Appelant Advocate SURBHI

Respondant Advocate

District Consumer Disputes Redressal Commission-I, U.T., Chandigarh CONSUMER COMPLAINT NO.140 OF 2023Amita Gaur Vs Amazon Seller Services Private Limited BEFORE: PAWANJIT SINGH, PRESIDENT SURJEET KAUR, MEMBERPRESENT: Ms.Neha Ahluwalia, Advocate for Complainant alongwith Complaina...

Case Number: 140

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Date of Filing: 13-03-2023

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Date of Upload: 28-12-2023

Punjab

Amazon Seller Services Private Limited V/S Avinav Chawla

Amazon  

Court Name: Sangrur

Appelant Advocate In Person

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, SANGRUR. Complaint No. 1261Instituted on: 18.10.2021 Decided on: 21.12.2023Avinav Chawla son of Shri Rupinder Chawla, R/O # 71-72, Captain Karam Singh Nagar, San...

Case Number: 1261

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Date of Filing: 18-10-2021

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Date of Upload: 09-01-2024

West Bengal

THE DIRECTOR AMAZON INDIA PVT. LTD. V/S MRINMOY CHAKRABORTY

Amazon  

Court Name: Nadia

Appelant Advocate SUBHASHIS RAY

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONNADIA170,DON BOSCO ROAD, AUSTIN MEMORIAL BUILDING.NADIA, KRISHNAGARComplaint Case No. CC/3/2023( Date of Filing : 04 Jan 2023 )1. MRINMOY CHAKRABORTYAGED 34 YEARS, S/O-BARUN KUMAR CHAKRABORTY, SHAKTINAGAR BHAGAT SINGH ROAD, P.O.- KRI...

Case Number: 3

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Date of Filing: 04-01-2023

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Date of Upload: 19-12-2023

Madhya Pradesh

Amazon India V/S Rajul Bhatia

Amazon  

Court Name: Jabalpur

Appelant Advocate Shivendra Pandey

Respondant Advocate S K Patel

Case Number: 181

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Date of Filing: 31-03-2018

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Date of Upload: 14-12-2023

Delhi

AMAZON SELLER SERVICES PVT.LTD. V/S ASHISH

Amazon  

Court Name: North West

Appelant Advocate KRISHAN SHOKEEN

Respondant Advocate

DISTRICT CONSUMER DISPUTE REDRESSAL COMMISSION-V, NORTH-WEST GOVT. OF NCT OF DELHICSC-BLOCK-C, POCKET-C, SHALIMAR BAGH, DELHI-110088.Complaint Case No. CC/28/2021( Date of Filing : 16 Jan 2021 )1. ASHISHS/O SH.RAJENDER KUMAR R/O C-232,AVANTIKA,SEC-1,ROHINI,DELHI-110085..............

Case Number: 28

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Date of Filing: 16-01-2021

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Date of Upload: 13-12-2023

Andhra Pradesh

Amazon India, Rep by its Authorized Signatory, Bangalore & 4 Ors- O.Ps V/S N.Venkata Ramana

Amazon  

Court Name: Cuddapah

Appelant Advocate P.Srinivasa Apparao & Y.R. Udaya Sri ADVs-CMP

Respondant Advocate S.S.D.Ramaswamy For O.P.1 & O.P.5

Case Number: 43

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Date of Filing: 20-10-2020

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Date of Upload: 28-12-2023

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.