Amazon
Amazon Customer Care
Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010
Email ID: N/A
Phone No: N/A
Website : www.amazon.in
Latest Judgments
Total 1562 Consumer Court Cases Against Amazon.
AMAZON WORLD TRADE CENTRE. V/S MS.MAMTA RANI.
Court Name: Panchkula
Appelant Advocate VANEET MITTAL & AMIT GUPTA
Respondant Advocate
BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, PANCHKULAConsumer Complaint No:311 of 2020Date of Institution:09.10.2020Date of Decision:19.02.2024Ms. Mamta Rani w/o Sh. Bhupinder Singh, R/o Plot No.400, Industrial Area, Phase-1, Panchkula, Haryana ….Complainan...
Case Number: 311
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Date of Filing: 09-10-2020
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Date of Upload: 28-02-2024
AMAZON INDIA & OTHERS V/S RAJ KUMAR GUPTA
Court Name: Purvi champaran
Appelant Advocate DEEPAK PRASAD
Respondant Advocate
Case Number: 158
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Date of Filing: 16-12-2019
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Date of Upload: 21-02-2024
AMAZON SELLER SERVICES PVT.LTD. V/S HEMANT KUMAR
Court Name: North West
Appelant Advocate
Respondant Advocate
DISTRICT CONSUMER DISPUTE REDRESSAL COMMISSION-V, NORTH-WEST GOVT. OF NCT OF DELHICSC-BLOCK-C, POCKET-C, SHALIMAR BAGH, DELHI-110088.Complaint Case No. CC/887/2017( Date of Filing : 30 Oct 2017 )1. HEMANT KUMARS/O LATE SH.LAXMI NARAIN R/O B-34,JANTA FLAT,SEC-1,AVANTIKA,ROHINI,DEL...
Case Number: 887
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Date of Filing: 30-10-2017
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Date of Upload: 20-02-2024
Amazon Seller Services Private Limited V/S Smti. Uttara Datta Sinha
Court Name: West Tripura
Appelant Advocate Mr.S.Choudhury, Mrs.R.Shil.
Respondant Advocate Mr.A.L.Saha, Mr.K.Nandi, Mr.S.Bhoumik
DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION: WEST TRIPURA : AGARTALACASE NO: CC- 31 of 2023Smt. Uttara Datta Sinha,W/o- Sri Durga Prasad Sinha,Badharghat, P.O.- Siddhi Ashram,P.S. - A. D. Nagar, Agartala,District- West Tripura,Pin- 799003. …............Complainant.-VE...
Case Number: 31
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Date of Filing: 12-04-2023
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Date of Upload: 17-02-2024
Amazon India V/S Younus Pasha
Court Name: Karimnagar
Appelant Advocate Party in Person
Respondant Advocate OPs.Exparte
Case Number: 61
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Date of Filing: 26-03-2022
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Date of Upload: 23-02-2024
AMAZON SELLER SERVICES PVT. LTD. V/S SH. JASPREET SINGH
Court Name: South Delhi
Appelant Advocate
Respondant Advocate
Case Number: 134
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Date of Filing: 09-05-2019
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Date of Upload: 22-02-2024
Amazon India V/S Amit Arajani
Court Name: Amravati
Appelant Advocate Adv. D N Sadhawani
Respondant Advocate Adv. Juber
Case Number: 20
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Date of Filing: 18-01-2020
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Date of Upload: 15-02-2024
AMAZON SELLER SERVICE PVT. LTD. & ORS V/S SH. VISHAL JAIN
Court Name: StateCommission
Appelant Advocate
Respondant Advocate
Case Number: 54
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Date of Filing: 23-11-2023
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Date of Upload: 15-02-2024
AMAZON V/S SHIVAM GUPTA
Court Name: StateCommission
Appelant Advocate SH.ASHISH SHRIVASTAVA
Respondant Advocate
Case Number: 23
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Date of Filing: 07-07-2023
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Date of Upload: 15-02-2024
Amazon India, Brigade Gateway, Rajajinagar, Bengaluru V/S Smt. Chimaya C S, Kuduvalli Village, Anoor Post, Chikkamagalur Taluk and Dist.
Court Name: Chikmagalur
Appelant Advocate I S Thejaswi
Respondant Advocate
Case Number: 22
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Date of Filing: 15-03-2023
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Date of Upload: 14-02-2024
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Common FAQ
Question : Am I eligible to file case against Amazon in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Amazon ?
Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.