Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1562 Consumer Court Cases Against Amazon.

Kerala

Amazon Seller Service Private Limited., V/S Baiju M Bhasker,

Amazon  

Court Name: Kannur

Appelant Advocate

Respondant Advocate

IN THE CONSUMER DISPUTES REDRESSAL FORUMKANNURComplaint Case No. CC/496/2023( Date of Filing : 30 Nov 2023 )1. Baiju M Bhasker,Sree Padmam,Kottakkunnu,Chirakkal Post,Kannur-670011............Complainant(s)Versus1. Amazon Seller Service Private Limited.,Regd.Office at 8th Floor,Br...

Case Number: 496

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Date of Filing: 30-11-2023

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Date of Upload: 02-05-2024

Haryana

Amazon V/S Biswjeet Sanki

Amazon  

Court Name: Bhiwani

Appelant Advocate Mangal Chnad

Respondant Advocate

Biswajit Shanki Vs. Amazon etc.Present: Sh. Suraj Aggarwal, Advocate for complainant. Ms. Monika, Adv. for OP No.1. Sh. Arun Samota, Advocate for OPs No.2 & 3. Written statement and affidavit on behalf of OPs No.2 & 3 filed. Copy supplied. Thereafter, learned counsel for ...

Case Number: 7

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Date of Filing: 08-01-2024

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Date of Upload: 24-04-2024

Delhi

AMAZON RETAIL INDIA PVT.LTD. V/S SONAL SINGHAL

Amazon  

Court Name: North West

Appelant Advocate SAGAR AND ASSOCIATES

Respondant Advocate

DISTRICT CONSUMER DISPUTE REDRESSAL COMMISSION-V, NORTH-WEST GOVT. OF NCT OF DELHICSC-BLOCK-C, POCKET-C, SHALIMAR BAGH, DELHI-110088.Complaint Case No. CC/190/2024( Date of Filing : 19 Mar 2024 )1. SONAL SINGHALD/O MR.JAI KUMAR THROUGH SPA LOKESH SIGHAL S/O JAI KUMAR R/O H.NO.51,...

Case Number: 190

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Date of Filing: 19-03-2024

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Date of Upload: 15-04-2024

Madhya Pradesh

AMAZON SELLERSERVICES PVT LTD V/S SHAURYA SEHGAL

Amazon  

Court Name: Bhopal

Appelant Advocate COL VIJAY KUMAR SEHGAL

Respondant Advocate

Case Number: 23

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Date of Filing: 06-12-2023

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Date of Upload: 15-04-2024

Karnataka

The Authorized Officer Legal Cell Amazon India Registered V/S Sachin S/o Chndrashetty

Amazon  

Court Name: Gulbarga

Appelant Advocate By Sri M.R.Sultanpur Advocate)

Respondant Advocate

Case Number: 176

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Date of Filing: 10-11-2023

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Date of Upload: 17-04-2024

Karnataka

Amazon India Pvt. Ltd., V/S Shamanth.K

Amazon  

Court Name: Bangalore 2nd Additional

Appelant Advocate

Respondant Advocate

Case Number: 138

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Date of Filing: 22-05-2023

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Date of Upload: 16-04-2024

Delhi

M/S AMAZON V/S TINA

Amazon  

Court Name: North West

Appelant Advocate RAMESH CHANDER

Respondant Advocate

DISTRICT CONSUMER DISPUTE REDRESSAL COMMISSION-V, NORTH-WEST GOVT. OF NCT OF DELHICSC-BLOCK-C, POCKET-C, SHALIMAR BAGH, DELHI-110088.Complaint Case No. CC/407/2022( Date of Filing : 01 Jun 2022 )1. TINA KHASRA NO. 116, GROUND FLOOR, BUDHPUR, BIJAPUR, DELHI-110036NORTH WESTDELHI.....

Case Number: 407

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Date of Filing: 01-06-2022

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Date of Upload: 05-04-2024

Delhi

AMAZON INDIA V/S SH. SIDHARTH RASTOGI

Amazon  

Court Name: StateCommission

Appelant Advocate NIKHIL

Respondant Advocate

Case Number: 70

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Date of Filing: 20-11-2023

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Date of Upload: 04-04-2024

Kerala

M/S Amazon in (Amazon India Ltd) Bridge Gateway V/S Sunny.K.P

Amazon  

Court Name: Trissur

Appelant Advocate In person

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUMAYYANTHOLETHRISSUR-3Complaint Case No. CC/23/449( Date of Filing : 03 Oct 2023 )1. Sunny.K.PGreen Park,Thiruvambady,Thrissur...........Complainant(s)Versus1. M/S Amazon in (Amazon India Ltd) Bridge GatewayMalleshwaram,Bangalore............Opp.Part...

Case Number: 23

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Date of Filing: 03-10-2023

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Date of Upload: 06-04-2024

Punjab

Amazon Retail India Pvt.Ltd. V/S Vipin Singla S/o Prem Kumar Singla

Amazon  

Court Name: Jalandhar

Appelant Advocate Complainant in Person

Respondant Advocate

Distt Consumer Disputes Redressal CommissionLadowali Road, District Administrative Complex,2nd Floor, Room No - 217 JALANDHAR (PUNJAB) Complaint Case No. CC/108/2024( Date of Filing : 01 Apr 2024 )1. Vipin Singla S/o Prem Kumar SinglaR/o R-1004, Jalandhar Heights-1, Jalandharjala...

Case Number: 108

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Date of Filing: 01-04-2024

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Date of Upload: 05-04-2024

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.