Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in


Latest Judgments

Total 1501 Consumer Court Cases Against Amazon.

Telangana

Amazon Seller Service Pvt Ltd,Rep by its Authorized Signatory V/S Kudipudi Kiran Kumar

Amazon  

Court Name: Rangareddi

Appelant Advocate Sri K Bhaskar

Respondant Advocate Sri Rajan Sri Krishnan - OPs 1 & 2

Case Number: 558

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Date of Filing: 20-11-2023

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Date of Upload: 04-03-2024

Gujarat

Amazon Saller Service Pvt Ltd-Blue dart Express Ltd- Toy House V/S Mayursinh Pravinsinh Vaghela

Amazon  

Court Name: Kachchh

Appelant Advocate B M Soni

Respondant Advocate M D Buch/M D Thacker

Case Number: 409

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Date of Filing: 11-10-2022

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Date of Upload: 13-02-2024

Maharashtra

The Amazon India V/S Tushar Lele

Amazon  

Court Name: Raigad

Appelant Advocate Abhijit Kalke, Pallavi Gulig

Respondant Advocate

Case Number: 21

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Date of Filing: 12-03-2021

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Date of Upload: 12-02-2024

Haryana

VIKAS AND OTHERS V/S AMAZON SELLER SERVICES PVT.LTD.

Amazon  

Court Name: StateCommission

Appelant Advocate VISHAL KHATTAR

Respondant Advocate

Heading1Heading2First Appeal No. A/1537/2017( Date of Filing : 14 Dec 2017 )(Arisen out of Order Dated 18/10/2017 in Case No. 176/2016 of District Rewari)1. AMAZON SELLER SERVICES PVT.LTD.8TH FLOOR 26/1, DR. RAJKUMAR ROAD, MALLESHWARAM, BANGLORE. ...........Appellant(s)Versus1. V...

Case Number: 1537

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Date of Filing: 14-12-2017

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Date of Upload: 09-02-2024

Karnataka

Amazon India Limited V/S Pranav R Deshkulkarni

Amazon  

Court Name: Bangalore 1st & Rural Additional

Appelant Advocate

Respondant Advocate

Case Number: 153

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Date of Filing: 27-05-2022

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Date of Upload: 22-02-2024

Andhra Pradesh

Manoj Kumar Movva V/S Amazon Seller Services Private Limited, Registered office at Brigade Gateway, Rep by its authorized Signatory Shri Rahul Sundaram

Amazon  

Court Name: StateCommission

Appelant Advocate Mr. N.B. Sudarshan

Respondant Advocate Manoj Kumar Movva (PIP)

Case Number: 190

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Date of Filing: 20-05-2019

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Date of Upload: 15-02-2024

Rajasthan

AMAZON WORLD TRADE CENTER V/S KUNAL GUPTA

Amazon  

Court Name: Alwar

Appelant Advocate VIRENDER MEHRA

Respondant Advocate MOHAN SINGH NARUKA

Case Number: 385

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Date of Filing: 25-06-2019

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Date of Upload: 08-02-2024

Maharashtra

AMAZON SELLER SERVICES PRIVATE LIMITED. V/S SHRI. SANTOSH JOGAL.

Amazon  

Court Name: Mumbai(Suburban)

Appelant Advocate COMPLAINANT IN PERSON.

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, MUMBAI SUBURBAN NEW ADMINISTRATIVE BUILDING, 3RD FLOOR, OPP.DR.BABASAHEB AMBEDKAR GARDEN , BANDRA (EAST), DISTRICT-MUMBAI SUBURBAN -400 051, MAHARASHTRA.Complaint Case No. CC/453/2018( Date of Filing : 13 Dec 2018 )1. SHRI. SANTOSH...

Case Number: 453

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Date of Filing: 13-12-2018

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Date of Upload: 08-02-2024

Haryana

AMAZON SELLER SERVICE PRIVATE LIMITED V/S Mr. GOVIND

Amazon  

Court Name: Palwal

Appelant Advocate NAVEEN BHARDWAJ

Respondant Advocate AUTH REP.

Case Number: 61

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Date of Filing: 07-02-2024

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Date of Upload: 12-02-2024

Delhi

AMAZON V/S SONIA DABAS

Amazon  

Court Name: West Delhi

Appelant Advocate

Respondant Advocate

BEFORE THE CONSUMER DIPUTES REDRESSAL COMMISSION-III (WEST)C-150-151, COMMUNITY CENTRE, JANAKPURI,NEW DELHI-110058CC/551/17IN THE MATTERS OF:-Sonia Dabas ……COMPLAINANTVERSUSAmazon(Amiable Electronics Pvt. Ltd.) & Anr. ……OPPOSITE PARTIES Coram:SONI...

Case Number: 17

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Date of Filing: 11-09-2017

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Date of Upload: 09-02-2024

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.