Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1794 Consumer Court Cases Against Amazon.

Jharkhand

Authorised Officer, Amazon Pvt. Ltd. V/S Sukant Kumar Patra

Amazon  

Court Name: Dhanbad

Appelant Advocate

Respondant Advocate

Case Number: 20

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Date of Filing: 16-10-2024

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Date of Upload: 17-11-2024

Chandigarh

M/s Amazon Seller Services Pvt. Ltd. V/S Kanwal Nain Singh

Amazon  

Court Name: DF-II

Appelant Advocate In Person

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION-IIU.T. CHANDIGARHConsumer Complaint No.:CC/107/2021Date of Institution:15/02/2021Date of Decision:12/11/2024Kanwal Nain Singh son of Shri Amarjit Singh, 1356, Sector 44-B, Chandigarh 160047. ... ComplainantV E R S U S1.M/s Amazon Se...

Case Number: 107

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Date of Filing: 15-02-2021

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Date of Upload: 13-11-2024

Karnataka

Amazon Seller Services Private Limited V/S Smt. Divya Veeraswamy, Wife of Naveen Vasudevan,

Amazon  

Court Name: Bangalore 3rd Additional

Appelant Advocate LEX ASTRA PARTNERS AND ASSOCIATES

Respondant Advocate

Case Number: 198

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Date of Filing: 20-05-2024

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Date of Upload: 21-11-2024

Jammu and Kashmir

Amazon Retail India Pvt. Ltd. V/S Ruaani Ahmad Baba

Amazon  

Court Name: Srinagar

Appelant Advocate

Respondant Advocate Adv. Hasnain Khawaja

Case Number: 2126

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Date of Filing: 06-08-2024

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Date of Upload: 13-11-2024

Rajasthan

AMAZON SELLER SERVICE PVT LTD & ETC V/S RAJESH KUMAR OJHA

Amazon  

Court Name: Jaisalmer

Appelant Advocate TARUN KUMAR PARIHAR

Respondant Advocate VIPIN KUMAR VYAS

Case Number: 179

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Date of Filing: 20-11-2023

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Date of Upload: 11-11-2024

Delhi

AMAZON V/S MANAV BHAGAT

Amazon  

Court Name: North West

Appelant Advocate PUNEESH BAHRI

Respondant Advocate

DISTRICT CONSUMER DISPUTE REDRESSAL COMMISSION-V, NORTH-WEST GOVT. OF NCT OF DELHICSC-BLOCK-C, POCKET-C, SHALIMAR BAGH, DELHI-110088.Complaint Case No. CC/689/2024( Date of Filing : 20 Jul 2024 )1. MANAV BHAGAT H. NO. 84 STATE BANK COLONY, G.T. ROAD DR. MUKHERJEE NAGAR, S.O., DR....

Case Number: 689

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Date of Filing: 20-07-2024

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Date of Upload: 12-11-2024

Haryana

Amazon India V/S Deepak Soni

Amazon  

Court Name: Sirsa

Appelant Advocate Rakesh G

Respondant Advocate

Heading1Heading2Complaint Case No. CC/22/705( Date of Filing : 13 Dec 2022 )1. Deepak SoniGali NO 1 Parmarth Colony SirsaSirsaHaryana...........Complainant(s)Versus1. Amazon IndiaPark No 3 Ali Asker Road Banglore Banglore Hyderabad2. Darshita Aashiyana Pvt Ltd Village Binola Nati...

Case Number: 22

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Date of Filing: 13-12-2022

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Date of Upload: 11-11-2024

Andhra Pradesh

AMAZON SELLER SERVICES PVT LTD., V/S KOLA YEKANTH

Amazon  

Court Name: Krishna at Vijaywada

Appelant Advocate SRI T.ANJANEYULU

Respondant Advocate

Case Number: 111

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Date of Filing: 03-06-2024

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Date of Upload: 07-11-2024

Delhi

AMAZON SELLER SERVICES PVT.LTD. V/S ROOPESH

Amazon  

Court Name: North West

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTE REDRESSAL COMMISSION-V, NORTH-WEST GOVT. OF NCT OF DELHICSC-BLOCK-C, POCKET-C, SHALIMAR BAGH, DELHI-110088.Complaint Case No. CC/685/2024( Date of Filing : 05 Nov 2024 )1. ROOPESHS/O SH.SANJAY JHA R/O PLOT NO.688,METRO PILLAR NO.723,TIKRI KALAN,DELHI-110...

Case Number: 685

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Date of Filing: 05-11-2024

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Date of Upload: 12-11-2024

Haryana

Amazon India V/S Jai Kishan

Amazon  

Court Name: Fatehabad

Appelant Advocate In Person

Respondant Advocate Pawan Bishnoi

Case Number: 123

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Date of Filing: 30-04-2021

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Date of Upload: 07-11-2024

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.