Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1562 Consumer Court Cases Against Amazon.

Maharashtra

AMAZON SELLERS SERVICES PVT. LTD. THROUGH MANAGER, DIRECTOR, INCHARGE V/S SHRI. PRASHANT VISHNUPANT GIRI

Amazon  

Court Name: Nagpur

Appelant Advocate ADV. HEMANT N. BHONDGE

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, NAGPURNew Administrative Building5th Floor, Civil Lines,Nagpur-440 0010712-2548522Complaint Case No. CC/659/20161. SHRI. PRASHANT VISHNUPANT GIRIR/O. 84, MANISH LAYOUT, SWAWALAMBINAGAR, PRIYADARSHANI D.ED. COLLEGE ROAD, NAGPUR-22Nagpur ...

Case Number: 659

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Date of Filing: 17-10-2016

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Date of Upload: 07-12-2016

Haryana

Amazon V/S Neeraj Mittal

Amazon  

Court Name: Hisar

Appelant Advocate Naresh Kumar

Respondant Advocate

Case Number: 280

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Date of Filing: 29-09-2016

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Date of Upload: 14-02-2017

Punjab

Amazon Seller Services Private Limited V/S Sukhdev Singh

Amazon  

Court Name: Sangrur

Appelant Advocate Shri Onkar Singh Mann

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, SANGRUR. Complaint No. 372 Instituted on: 02.05.2016 Decided on: 11.11.2016Sukhdev Singh S/o Late Jagmohan Singh, resident of House No.25, Basant Vihar Colony, Sunam Road, Sangrur. ..Complainant VersusAmazon Seller Services Private Lim...

Case Number: 372

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Date of Filing: 02-05-2016

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Date of Upload: 30-11-2016

Punjab

Amazon Seller Services Private Limited V/S Kulwinder Kaur

Amazon  

Court Name: Sangrur

Appelant Advocate Shri Onkar Singh Mann

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, SANGRUR. Complaint No. 373 Instituted on: 02.05.2016 Decided on: 11.11.2016Kulwinder Kaur W/o Jujhar Singh, resident of House No.25, Basant Vihar Colony, Sunam Road, Sangrur. ..Complainant VersusAmazon Seller Services Private Limited, ...

Case Number: 373

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Date of Filing: 02-05-2016

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Date of Upload: 30-11-2016

Haryana

Amazon.in V/S Parveen Dhariwal

Amazon  

Court Name: Mewat

Appelant Advocate

Respondant Advocate

DCDRF NUH (MEWAT)MDA TRANSIST HOSTEL FLAT NO.2, NEAR BSNL EXCHANGE NUH AT MEWATComplaint Case No. CC/4/20161. Parveen DhariwalR/o Jorasi, Tehsil. TauruMewatHaryana...........Complainant(s)Versus1. Amazon.inCloudtail India Pvt. Ltd , Village & Tehsil TauruMewatHaryana............O...

Case Number: 4

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Date of Filing: 11-03-2016

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Date of Upload: 15-11-2016

Chandigarh

Arjun Partap Atma Ram V/S Amazon India Pvt. Ltd.

Amazon  

Court Name: StateCommission

Appelant Advocate Inderjit Singh

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSION,U.T., CHANDIGARHRevision Petition No.:38 of 2016Date of Institution:05.10.2016Date of Decision:02.11.2016Amazon India Pvt. Ltd. (Correct name Amazon Seller Services Private Limited), Registered Office at Brigade Gateway, 8th Floor, 26/...

Case Number: 38

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Date of Filing: 05-10-2016

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Date of Upload: 06-12-2016

West Bengal

Amazon india pvt.Ltd, V/S Kumardip Sinha

Amazon  

Court Name: Birbhum

Appelant Advocate S. Chatterjee

Respondant Advocate

Op files hazira.No step is taken by the complainant.The complainant does not file the show cause petition in compliance with the above order.It is 12.30p.m.The complainant is absent on repeated calls.Hence,Orderedthe case no.47/2016 be and the same is dismissed for default.No cos...

Case Number: 47

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Date of Filing: 11-04-2016

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Date of Upload: 27-10-2016

Chandigarh

Amazon India V/S Romy Garg

Amazon  

Court Name: DF-I

Appelant Advocate In person

Respondant Advocate

Before the Lok Adalat held in District Consumer Disputes Redressal Forum-I, U.T., Chandigarh CONSUMER COMPLAINT NO. 613 OF 2016Romy Garg Vs Amazon India & anr. BEFORE: DR.MANJIT SINGH, PRESIDENT SURJEET KAUR, MEMBER SURESH KUMAR SARDANA, MEMBER ASHOK RAJ BHANDARI, MEMBER/LOK ...

Case Number: 613

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Date of Filing: 04-08-2016

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Date of Upload: 12-12-2016

Telangana

AMAZON's Boutique V/S Madhavi Madala

Amazon  

Court Name: Hyderabad-II

Appelant Advocate Party In Person

Respondant Advocate

Case Number: 182

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Date of Filing: 31-03-2016

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Date of Upload: 18-11-2016

Himachal Pradesh

Amazon India V/S Jaskaran Singh

Amazon  

Court Name: Chamba

Appelant Advocate

Respondant Advocate

Case Number: 41

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Date of Filing: 19-04-2016

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Date of Upload: 03-11-2016

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.