Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in


Latest Judgments

Total 1501 Consumer Court Cases Against Amazon.

Delhi

AMAZON SELLER SERVICES PVT. LTD. V/S MR. ARCHIT GUPTA

Amazon  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

IN THE STATE COMMISSION : DELHI(Constituted under Section 9 of the Consumer Protection Act, 1986)Date of Decision: 06.08.2015FIRST APPEAL NO. 273/2015(Arising out of the order dated 17-04-2015 passed in complaint case no. 125/2015 by the District Forum, Nand Nagari, Delhi)IN THE ...

Case Number: 273

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Date of Filing: 25-05-2015

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Date of Upload: 21-08-2015

Maharashtra

Amazon.in V/S Syed Mujtaba Ahmed

Amazon  

Court Name: Aurangabad

Appelant Advocate Adv

Respondant Advocate Adr

Case Number: 15

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Date of Filing: 23-03-2015

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Date of Upload: 21-08-2015

Karnataka

Amazon.in V/S Praveen D'souza

Amazon  

Court Name: Bangalore Urban

Appelant Advocate IN PERSON

Respondant Advocate

Case Number: 15

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Date of Filing: 10-04-2015

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Date of Upload: 06-08-2015

Kerala

M/s. Amazonic Home Appliances & Electronics Prestige Center V/S Favas

Amazon   Electronic  

Court Name: Kasaragod

Appelant Advocate Abdul Nasir K

Respondant Advocate

C.D.R.F. KasaragodKeralaComplaint Case No. CC/15/1161. FavasS/o Usman, R/at. Ajman Manzil, Anagoor Kollampadi - 671121KasaragodKerala...........Complainant(s)Versus1. M/s. Amazonic Home Appliances & Electronics Prestige CenterNear Old Press Club Junction, Kasaragod - 671121, Rep....

Case Number: 15

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Date of Filing: 07-05-2015

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Date of Upload: 20-08-2015

Kerala

Amazon India V/S Regi Vargheese

Amazon  

Court Name: Thiruvananthapuram

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUMSISUVIHAR LANEVAZHUTHACAUDTHIRUVANANTHAPURAM695010Complaint Case No. CC/15/1251. Regi VargheeseHotel Taj Lucia,East fort,Tvpm...........Complainant(s)Versus1. Amazon Indiabridge Gate way,8th floor,26/1,Dr Rajkumar Road,malleswaram west,Bangalore-5...

Case Number: 15

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Date of Filing: 21-03-2015

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Date of Upload: 20-07-2015

Karnataka

Authorised Person M/s. Amazon V/S Sri. Tenapa Negi

Amazon  

Court Name: Bangalore Urban

Appelant Advocate

Respondant Advocate

BANGALORE URBAN DIST.CONSUMERDISPUTES REDRESSAL FORUM,8TH FLOOR,BWSSB BLDG.K.G.ROAD,BANGALORE560 009Complaint Case No. CC/14/14551. Sri. Tenapa Negino.1, 27th main, 17th cross, murthappa garden J.P. nagar 6th phse food city, above stephen enterprises, Bangalore- 78............Com...

Case Number: 14

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Date of Filing: 18-08-2014

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Date of Upload: 02-07-2015

Andhra Pradesh

The Amazon.In V/S Mendu Sai Krishna

Amazon  

Court Name: Krishna at Vijaywada

Appelant Advocate Mendu Sai Krishna

Respondant Advocate Bhaskar. Poluri

Case Number: 6

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Date of Filing: 03-12-2014

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Date of Upload: 21-09-2019

Maharashtra

M/S. R.J.CONSTRUCTIONS AND ORS V/S AMAZON PARK CO-OP HSG SOC LTD THROUGH SECRETAARY AND AUTHORISED SIGNATORY

Amazon   Construction  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

BEFORE THE HON'BLE STATE CONSUMER DISPUTES REDRESSAL COMMISSION, MAHARASHTRA, MUMBAIComplaint Case No. CC/06/431. AMAZON PARK CO-OP HSG SOC LTD THROUGH SECRETAARY AND AUTHORISED SIGNATORYBORIVALI WEST, MUMBAI-400103...........Complainant(s)Versus1. M/S. R.J.CONSTRUCTIONS AND ORSK...

Case Number: 6

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Date of Filing: 23-03-2006

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Date of Upload: 14-05-2015

Punjab

Amazon India V/S Sunpreet Kaur

Amazon  

Court Name: SAS Nagar Mohali

Appelant Advocate Inperson

Respondant Advocate

Heading1Heading2Complaint Case No. CC/716/20141. Sunpreet KaurD/o Sh. Gurmail Singh R/o H.No. HM 534 Phase-7 SAS Nagar Mohali...........Complainant(s)Versus1. Amazon IndiaThrough its CEO 2nd Floor Safina Tower Opp.to J.P. Techno Park no. 3 Ali Asker Road Bangalore Pin Code 560052...

Case Number: 716

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Date of Filing: 24-12-2014

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Date of Upload: 14-05-2015

West Bengal

Amazon Agro Products Limited V/S SMT. RITA DAS

Amazon  

Court Name: Howrah

Appelant Advocate

Respondant Advocate

...

Case Number: 14

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Date of Filing: 11-06-2014

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Date of Upload: 31-03-2015

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.