Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in


Latest Judgments

Total 1562 Consumer Court Cases Against Amazon.

Delhi

AMAZON V/S SUDHA

Amazon  

Court Name: West Delhi

Appelant Advocate

Respondant Advocate

CC-765/16 D.O.O.-11/02/2017Complaint taken up in National Lok Adalat held today on 11/02/2017. Shri Anurag Singh, Advocate for complainant on 30.1.2017 made statement that the matter is settled between the complainant and opposite parties and as per the settlement the complainant...

Case Number: 16

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Date of Filing: 25-11-2016

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Date of Upload: 16-02-2017

Telangana

AMAZON's Boutique V/S Madhavi Madala

Amazon  

Court Name: Hyderabad-II

Appelant Advocate Party In Person

Respondant Advocate

Case Number: 2

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Date of Filing: 06-01-2017

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Date of Upload: 08-02-2021

Gujarat

1)MANAGER KULPAD COMMUNICATION PVT.LTD.(2)MANAGER RAJ AUTOMASONS.(3)AMAZON CLAOUT TAIL PVT.LTD. V/S KAISHIK V.PATEL

Amazon  

Court Name: Valsad

Appelant Advocate SELF

Respondant Advocate SELF-2/N.V.MASHRANI-3

Case Number: 16

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Date of Filing: 18-11-2016

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Date of Upload: 16-09-2020

Orissa

Director, Amazon Seller Services Pvt.Ltd, At- Gateway-8th floor, 26/1, Dr Rajkumar Road, Malleswara V/S Samir Kumar Patro

Amazon  

Court Name: Nabarangapur

Appelant Advocate Self

Respondant Advocate Mr S.S.Mishra

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, NABARANGPURHeading 2Complaint Case No. CC/240/2016( Date of Filing : 20 Oct 2016 )1. Samir Kumar Patro At-Panjia Street, po/ps/dist- Nabarangpur...........Complainant(s)Versus1. Director, Amazon Seller Services Pvt.Ltd, At- Gateway-8th ...

Case Number: 240

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Date of Filing: 20-10-2016

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Date of Upload: 20-09-2020

Uttarakhand

Amazon.com & others V/S Arun Gupta

Amazon  

Court Name: Hardwar

Appelant Advocate Sandeep Gupta

Respondant Advocate Vikas Kumar Jain

Case Number: 427

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Date of Filing: 07-09-2016

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Date of Upload: 27-01-2017

Haryana

Manik Sethi V/S Amazon India

Amazon  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSION HARYANA, PANCHKULA Revision Petition No : 140 of 2016Date of Institution: 19.12.2016Date of Decision : 23.01.2017Amazon India, Registered Office Address; Brigade Gateway, 8th Floor, 26/1, Dr. Raj Kumar Road, Malleshwaram (W), Bangalore...

Case Number: 140

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Date of Filing: 19-12-2016

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Date of Upload: 02-02-2017

Madhya Pradesh

AMAZON ONLINE COMPANY V/S PAWAN BORIKAR S/O SHRI DASHRATH BORIKAR

Amazon  

Court Name: Balaghat

Appelant Advocate PAWAN BORIKAR

Respondant Advocate

Case Number: 79

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Date of Filing: 28-10-2015

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Date of Upload: 02-01-2017

Kerala

Amazon India V/S Binu Kumar T.G

Amazon  

Court Name: Thiruvananthapuram

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUMSISUVIHAR LANEVAZHUTHACAUDTHIRUVANANTHAPURAM695010Complaint Case No. CC/16/3671. Binu Kumar T.GTvpm...........Complainant(s)Versus1. Amazon IndiaTvpm............Opp.Party(s) BEFORE:HON'BLE MR. Shri P.Sudhir PRESIDENTHON'BLE MRS. R.Sathi MEMBERHON'...

Case Number: 16

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Date of Filing: 27-07-2016

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Date of Upload: 04-01-2017

Kerala

AMAZON INDIA V/S PRIYANKA P. K

Amazon  

Court Name: Kozhikode

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUMCIVIL STATION, KOZHIKODEComplaint Case No. CC/144/20161. PRIYANKA P. KCHETHIL, PUTHUSSERIKANDI, KODAKATMURI, MUCHUKKUNNU PO, KOYILANDI, CALICUT 673307...........Complainant(s)Versus1. AMAZON INDIABRIDADE GATEWAY, 8TH FLOOR, 26/1, DR.RAJKUMAR ROAD,...

Case Number: 144

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Date of Filing: 28-03-2016

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Date of Upload: 09-12-2016

Chandigarh

Amazon.in V/S Dr. Dinesh Kumar

Amazon  

Court Name: DF-II

Appelant Advocate Sukaam Gupta Adv

Respondant Advocate Inderjit Singh,Adv S.K.Gupta,Adv

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM-II, U.T. CHANDIGARH======Consumer Complaint No:84 OF 2016Date of Institution:3.2.2016Date of Decision:2.12.2016Dr. Dinesh Kumar S/o Sh. Balbir Singh R/o #B-61,HMT colony Pinjore, Distt. Panchkula. …..ComplainantVersus1. Amazon .in...

Case Number: 84

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Date of Filing: 03-02-2016

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Date of Upload: 30-12-2016

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.