Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in


Latest Judgments

Total 1562 Consumer Court Cases Against Amazon.

Chhattisgarh

Mukesh Varma & Anr. V/S Amazon Seller Services Pvt. Ltd.

Amazon  

Court Name: StateCommission

Appelant Advocate Shri Santosh Tiwari

Respondant Advocate R-1 Shri R.K.Bhawnani /R-2 Shri Sourabh Mishra

Case Number: 16

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Date of Filing: 21-07-2016

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Date of Upload: 12-04-2017

Karnataka

Manager, Amazon Online Service V/S Achyut Kumar

Amazon  

Court Name: Uttara Kannda

Appelant Advocate

Respondant Advocate

Case Number: 44

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Date of Filing: 22-08-2016

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Date of Upload: 02-07-2020

Himachal Pradesh

Amazon India V/S Jaskaran Singh

Amazon  

Court Name: Kangra

Appelant Advocate

Respondant Advocate

Case Number: 54

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Date of Filing: 20-12-2016

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Date of Upload: 10-04-2017

Haryana

AMAZON SELLER SERVICES PVT.LTD V/S PUNEET KUMAR UPADHYAY

Amazon  

Court Name: Panchkula

Appelant Advocate VISHAL MADAN

Respondant Advocate

BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, PANCHKULA. Execution Application No.:57 of 2016Date of Institution:07.11.2016Date of Decision:28.03.2017Puneet Kumar Upadhyay, age 26 years S/o Sh.Ganesh Dutt, R/o House No.1408, Dashmesh Nagar, E-Block, Village Naya Gaon, Di...

Case Number: 57

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Date of Filing: 07-11-2016

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Date of Upload: 30-03-2017

Haryana

PUNEET KUMAR UPADHAYA V/S AMAZON SELLER SERVICES PVT.LTD.

Amazon  

Court Name: StateCommission

Appelant Advocate INDERJIT SINGH

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSION HARYANA, PANCHKULA First Appeals No. 903 of 2016 & 143 of 2017.Date of Institution: 29.09.2016 & 06.02.2017. Date of Decision: 27.03.2017.Appeal No.903 of 2016Amazon Seller Services Private Limited, having its registered office...

Case Number: 903

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Date of Filing: 29-09-2016

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Date of Upload: 03-04-2017

Tamil Nadu

Amazon, V/S S.Jeevanantham S/o. P.Shanmugam,

Amazon  

Court Name: Kancheepuram

Appelant Advocate Party in Person

Respondant Advocate

Case Number: 68

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Date of Filing: 19-09-2016

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Date of Upload: 11-05-2017

Haryana

AMAZON INDIA PVT.LTD. V/S PUNEET

Amazon  

Court Name: Panchkula

Appelant Advocate COMPLAINANT IN PERSON.

Respondant Advocate

BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, PANCHKULA.Complaint Case No.:206 of 2016Date of Institution:08.08.2016Date of Decision:17.03.2017Puneet S/o Sh.Balinder Kumar, R/o H.No.2770, Sector-15, Panchkula, Haryana. ….ComplainantVersus1. Amazon India, Brigade...

Case Number: 206

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Date of Filing: 08-08-2016

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Date of Upload: 20-03-2017

Madhya Pradesh

AMAZONIN SEKTRA MARKETING SERVICES PVT. LTD. V/S JAYA JHHANWAR

Amazon  

Court Name: Indore-II

Appelant Advocate

Respondant Advocate

Case Number: 211

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Date of Filing: 27-10-2016

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Date of Upload: 25-04-2018

Chandigarh

Amazon India V/S Dhawal Bhandari

Amazon  

Court Name: DF-II

Appelant Advocate In Person

Respondant Advocate Nitin Thatai,Adv

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM-II, U.T. CHANDIGARH======Consumer Complaint No:243 of 2016Date of Institution:11.04.2016Date of Decision:10.03.2017Dhawal Bhandari s/o Sh.R.K.Bhandari, R/o House NO.3320, Sector 19-D, Chandigarh 160019 …..ComplainantVersusAmazon S...

Case Number: 243

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Date of Filing: 08-04-2016

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Date of Upload: 28-03-2017

Chandigarh

Gopal Krishan V/S Amazon Seller Services Private Limited

Amazon  

Court Name: StateCommission

Appelant Advocate Inderjit Singh,Adv.

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSIONUT CHANDIGARHFirst Appeal No. A/27/2017(Arisen out of Order Dated 20/12/2016 in Case No. Complaint Case No. CC/570/2016 of District DF-II)1. Amazon Seller Services Private LimitedChandigarh...........Appellant(s)Versus1. Gopal KrishanCh...

Case Number: 27

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Date of Filing: 15-02-2017

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Date of Upload: 23-02-2017

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.