Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in


Latest Judgments

Total 1562 Consumer Court Cases Against Amazon.

West Bengal

Managing Director Amazon India V/S Saptarshi Chatterjee

Amazon  

Court Name: Burdwan

Appelant Advocate Santi Ranjan Hazra

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM166 Nivedita Pally, Muchipara, G.T. Road, P.O. Sripally,Dist Burdwan - 713103Complaint Case No. CC/173/20161. Saptarshi ChatterjeeSarbamangala Para ,Will Bati , P.S BurdwanBurdwanWest Bengal...........Complainant(s)Versus1. Managing Direc...

Case Number: 173

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Date of Filing: 28-09-2016

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Date of Upload: 16-05-2017

Delhi

AMAZON INDIA V/S CHANDAN KUMAR

Amazon  

Court Name: West Delhi

Appelant Advocate

Respondant Advocate

CC-423/16 D.O.O- 11.05.2017Present :- None for complainant. Counsel for OP. Complaint passed over several times since morning. But none put in appearance on behalf of complainant. It is already 02.40 P.M. No further wait is justified and possible. Complainant was not present on ...

Case Number: 16

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Date of Filing: 24-06-2016

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Date of Upload: 11-05-2017

Gujarat

AMAZON INDIA 2 V/S MITESHKUMAR D PATEL

Amazon  

Court Name: Vadodara

Appelant Advocate SELF

Respondant Advocate A V PATEL

Case Number: 16

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Date of Filing: 01-03-2016

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Date of Upload: 16-06-2017

Punjab

Managing Director Amazon India V/S Dr. Gurdeep Singh Sidhu

Amazon  

Court Name: Faridkot

Appelant Advocate G.S. Chauhan

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, FARIDKOTComplaint No. : 274 Date of Institution : 19.09.2016Date of Decision : 8.05.2017Dr. Gurdeep Singh Sidhu aged about 45 years s/o Mohinder Singh Sidhu # 44, Housefed Colony, Bathinda, now # 492, Puri Clony, Ferozepur Road, Faridk...

Case Number: 16

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Date of Filing: 19-09-2016

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Date of Upload: 05-06-2017

Telangana

Amazon.in V/S Mr. Sushanth Boga

Amazon  

Court Name: Hyderabad-III

Appelant Advocate

Respondant Advocate M/s. M.V.R. Suresh

Case Number: 449

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Date of Filing: 31-08-2015

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Date of Upload: 08-05-2017

Delhi

AMAZON V/S SANTOSH KUMAR

Amazon  

Court Name: West Delhi

Appelant Advocate

Respondant Advocate

08/17 D.O.O-05.05.2017Present :- Shri Santosh Kumar Mishra complainant.Counsel for OP. In view of separate statement of Shri Santosh Kumar Mishra complainant of even date the complaint is hereby dismissed as withdrawn being settled and fully satisfied. Copy of order be given Da...

Case Number: 17

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Date of Filing: 03-01-2017

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Date of Upload: 05-05-2017

Maharashtra

Amazon Seller Services Pvt. Ltd V/S Nitinkumar Murlidhar Kadam

Amazon  

Court Name: Nashik

Appelant Advocate

Respondant Advocate

Case Number: 554

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Date of Filing: 14-10-2016

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Date of Upload: 09-05-2017

Haryana

AMAZON V/S AJAY SINGH

Amazon  

Court Name: Palwal

Appelant Advocate IN PERSON

Respondant Advocate AUTH REP.

Case Number: 186

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Date of Filing: 07-12-2016

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Date of Upload: 05-05-2017

West Bengal

The Director,Amazon India PR & Customer Service V/S Munmun Sahu

Amazon  

Court Name: Burdwan

Appelant Advocate Debdas Rudra

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM166 Nivedita Pally, Muchipara, G.T. Road, P.O. Sripally,Dist Burdwan - 713103Complaint Case No. CC/132/20151. Munmun SahuShyamlam Road,Jhapantala,P.O Rajbati ,P.S & Dist Burdwan,Pin 713104BurdwanWestBengal...........Complainant(s)Versus1....

Case Number: 132

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Date of Filing: 19-06-2015

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Date of Upload: 25-04-2017

Maharashtra

Manager Amazon Seler Services pvt Ltd V/S Nilesh Hemant bari

Amazon  

Court Name: Additional DCF, Pune

Appelant Advocate

Respondant Advocate

Case Number: 16

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Date of Filing: 18-10-2016

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Date of Upload: 11-05-2017

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.