Amazon
Amazon Customer Care
Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010
Email ID: N/A
Phone No: N/A
Website : www.amazon.in
Latest Judgments
Total 1562 Consumer Court Cases Against Amazon.
Managing Director Amazon India V/S Saptarshi Chatterjee
Court Name: Burdwan
Appelant Advocate Santi Ranjan Hazra
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM166 Nivedita Pally, Muchipara, G.T. Road, P.O. Sripally,Dist Burdwan - 713103Complaint Case No. CC/173/20161. Saptarshi ChatterjeeSarbamangala Para ,Will Bati , P.S BurdwanBurdwanWest Bengal...........Complainant(s)Versus1. Managing Direc...
Case Number: 173
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Date of Filing: 28-09-2016
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Date of Upload: 16-05-2017
AMAZON INDIA V/S CHANDAN KUMAR
Court Name: West Delhi
Appelant Advocate
Respondant Advocate
CC-423/16 D.O.O- 11.05.2017Present :- None for complainant. Counsel for OP. Complaint passed over several times since morning. But none put in appearance on behalf of complainant. It is already 02.40 P.M. No further wait is justified and possible. Complainant was not present on ...
Case Number: 16
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Date of Filing: 24-06-2016
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Date of Upload: 11-05-2017
AMAZON INDIA 2 V/S MITESHKUMAR D PATEL
Court Name: Vadodara
Appelant Advocate SELF
Respondant Advocate A V PATEL
Case Number: 16
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Date of Filing: 01-03-2016
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Date of Upload: 16-06-2017
Managing Director Amazon India V/S Dr. Gurdeep Singh Sidhu
Court Name: Faridkot
Appelant Advocate G.S. Chauhan
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, FARIDKOTComplaint No. : 274 Date of Institution : 19.09.2016Date of Decision : 8.05.2017Dr. Gurdeep Singh Sidhu aged about 45 years s/o Mohinder Singh Sidhu # 44, Housefed Colony, Bathinda, now # 492, Puri Clony, Ferozepur Road, Faridk...
Case Number: 16
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Date of Filing: 19-09-2016
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Date of Upload: 05-06-2017
Amazon.in V/S Mr. Sushanth Boga
Court Name: Hyderabad-III
Appelant Advocate
Respondant Advocate M/s. M.V.R. Suresh
Case Number: 449
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Date of Filing: 31-08-2015
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Date of Upload: 08-05-2017
AMAZON V/S SANTOSH KUMAR
Court Name: West Delhi
Appelant Advocate
Respondant Advocate
08/17 D.O.O-05.05.2017Present :- Shri Santosh Kumar Mishra complainant.Counsel for OP. In view of separate statement of Shri Santosh Kumar Mishra complainant of even date the complaint is hereby dismissed as withdrawn being settled and fully satisfied. Copy of order be given Da...
Case Number: 17
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Date of Filing: 03-01-2017
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Date of Upload: 05-05-2017
Amazon Seller Services Pvt. Ltd V/S Nitinkumar Murlidhar Kadam
Court Name: Nashik
Appelant Advocate
Respondant Advocate
Case Number: 554
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Date of Filing: 14-10-2016
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Date of Upload: 09-05-2017
Case Number: 186
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Date of Filing: 07-12-2016
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Date of Upload: 05-05-2017
The Director,Amazon India PR & Customer Service V/S Munmun Sahu
Court Name: Burdwan
Appelant Advocate Debdas Rudra
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM166 Nivedita Pally, Muchipara, G.T. Road, P.O. Sripally,Dist Burdwan - 713103Complaint Case No. CC/132/20151. Munmun SahuShyamlam Road,Jhapantala,P.O Rajbati ,P.S & Dist Burdwan,Pin 713104BurdwanWestBengal...........Complainant(s)Versus1....
Case Number: 132
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Date of Filing: 19-06-2015
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Date of Upload: 25-04-2017
Manager Amazon Seler Services pvt Ltd V/S Nilesh Hemant bari
Court Name: Additional DCF, Pune
Appelant Advocate
Respondant Advocate
Case Number: 16
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Date of Filing: 18-10-2016
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Date of Upload: 11-05-2017
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Common FAQ
Question : Am I eligible to file case against Amazon in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Amazon ?
Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.