Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in


Latest Judgments

Total 1562 Consumer Court Cases Against Amazon.

Gujarat

AMAZON INDIA V/S KARAN MUKESH GOLANI

Amazon  

Court Name: Surat Addl

Appelant Advocate ASHISH DALAL

Respondant Advocate O M GUJJER

Case Number: 16

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Date of Filing: 29-08-2016

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Date of Upload: 13-09-2017

Himachal Pradesh

Sh. Jaskaran Singh. & Anr. V/S Amazon Seller Services Pvt. Ltd.

Amazon  

Court Name: StateCommission

Appelant Advocate Mr. Vijay K. Verma.

Respondant Advocate Mr. Diwan Singh Negi.

Case Number: 86

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Date of Filing: 19-04-2017

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Date of Upload: 17-07-2017

Chandigarh

Amazon India V/S Jagdish Pathak

Amazon  

Court Name: DF-I

Appelant Advocate Devinder Kumar

Respondant Advocate

District Consumer Disputes Redressal Forum-I, U.T., Chandigarh CONSUMER COMPLAINT NO. 172 OF 2017Jagdish Pathak Vs Amazon India & anr. BEFORE: SURJEET KAUR, PRESIDING MEMBER SURESH KUMAR SARDANA, MEMBERPRESENT: Sh.Gaurav Bhardwaj, Counsel for Complainant.None for OP No.1.Date...

Case Number: 172

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Date of Filing: 23-02-2017

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Date of Upload: 15-07-2017

Rajasthan

Amazon India V/S Abdul rashid

Amazon  

Court Name: Kota

Appelant Advocate Asgar ali ansari

Respondant Advocate N.S.Rajawat

Case Number: 304

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Date of Filing: 05-07-2016

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Date of Upload: 12-07-2017

Karnataka

Amazon In V/S Nutan Kumar Reddy Bannuru

Amazon  

Court Name: Bangalore 3rd Additional

Appelant Advocate

Respondant Advocate

Case Number: 285

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Date of Filing: 20-02-2016

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Date of Upload: 17-07-2017

Tripura

The Senior Manager AMAZON.IN Amazon Development Centre Pvt.Ltd V/S Sri Dulal Roy Karmakar

Amazon  

Court Name: West Tripura

Appelant Advocate Self

Respondant Advocate None Appeared.

J.D., Manager of Blue Dart Courier Service, C/O- Express Link is produced before this Forum under arrest on the strength of warrant issued. J.D Manager agreed to pay the amount Rs.20,000/- as per decree. D.H. is ready to accept the amount.Accordingly, on satisfaction of decree th...

Case Number: 11

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Date of Filing: 28-04-2017

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Date of Upload: 02-11-2018

Andhra Pradesh

AMAZON DEVELOPMENT CENTRE INDIA P.LTD., V/S B. SRINIVASA RAO

Amazon  

Court Name: Guntur

Appelant Advocate S.CHANDRA SEKHAR

Respondant Advocate A.R.M.REDDY

Case Number: 28

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Date of Filing: 17-03-2017

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Date of Upload: 02-08-2017

Tripura

Mr. Biswanath Bhattacharya V/S Sri. Amit Agarwal. VP and Country Manager, Amazon Seller Services PVT. Ltd.

Amazon  

Court Name: StateCommission

Appelant Advocate Mr. Pranabasihs Majumder

Respondant Advocate Mr. Haripada Das

Tripura State Consumer Disputes Redressal Commission, Agartala.Case No.A.18.2017Sri Amit Agarwal,VP and Country Manager,Amazon Seller Services Private Limited,Having its registered office at Brigade Gateway, 8th Floor,26/1, Dr. Rajkumar Road, Malleshwaram (W),Bangalore – 56...

Case Number: 18

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Date of Filing: 07-04-2017

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Date of Upload: 17-07-2017

Himachal Pradesh

Amazon India V/S Vikrant Kaushal

Amazon  

Court Name: Kangra

Appelant Advocate

Respondant Advocate

Case Number: 174

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Date of Filing: 13-12-2016

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Date of Upload: 30-06-2017

West Bengal

Amazon Seller Services Pvt. Ltd. (ASSP) V/S Sri Surajit Malakar

Amazon  

Court Name: Kolkata-I(North)

Appelant Advocate

Respondant Advocate

Consumer Disputes Redressal Forum, Kolkata - I (North)8B, Nelie Sengupta Sarani, 4th Floor, Kolkata-700087.Web-site - confonet.nic.inComplaint Case No. CC/481/20151. Sri Surajit Malakar25, Ballygunge Gardens, Ground Floor, P.S. - Gariahat, Kolkata - 700019, West Bengal..............

Case Number: 481

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Date of Filing: 29-09-2015

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Date of Upload: 28-06-2017

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.