Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in


Latest Judgments

Total 1562 Consumer Court Cases Against Amazon.

Gujarat

1. Amazon V/S 1) Parth Kiritbhai Paun

Amazon  

Court Name: Rajkot Addl

Appelant Advocate

Respondant Advocate

Case Number: 17

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Date of Filing: 06-07-2017

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Date of Upload: 23-08-2018

Andhra Pradesh

Amazon.in, Amazon Seller Services Private Ltd. V/S Mohammed Baig Nayheemulah

Amazon  

Court Name: Krishna at Vijaywada

Appelant Advocate Mohammed Baig Nayheemulah

Respondant Advocate

Case Number: 9

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Date of Filing: 03-01-2017

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Date of Upload: 15-09-2017

Delhi

AMAZON INDIA V/S ROHIT SIRTAJ

Amazon  

Court Name: West Delhi

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER REDRESSAL FORUM-III (WEST)C-BLOCK, COMMUNITY CENTRE,PANKHA ROAD, JANAK PURI, NEW DELHIComplaint Case No. CC/17/4801. ROHIT SIRTAJ193-A,GREEN MIG FLATS,RAJOURI GARDEN,DELHI-27...........Complainant(s)Versus1. AMAZON INDIA5A,MINDSPACE,HUDA TECHNO ENCLAVE,HITEC CIT...

Case Number: 17

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Date of Filing: 16-08-2017

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Date of Upload: 25-08-2017

Gujarat

PARTH KIRITBHAI PAUN V/S AMAZON SELLER SERVICES PVT LTD

Amazon  

Court Name: StateCommission

Appelant Advocate ALKESH SHAH

Respondant Advocate

...

Case Number: 17

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Date of Filing: 12-07-2017

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Date of Upload: 28-10-2017

Chandigarh

Amazon.in V/S Abhishek Atri

Amazon  

Court Name: DF-I

Appelant Advocate Siddharth Gulati

Respondant Advocate

District Consumer Disputes Redressal Forum-I, U.T., Chandigarh CONSUMER COMPLAINT NO. 556 OF 2017Abhishek Atri Vs Amazon.in & Ors. BEFORE: SURESH KUMAR SARDANA, PRESIDING MEMBER RAVINDER SINGH, MEMBERPRESENT: Sh.Anshul Jindal, Counsel for Complainant.Dated : 28th July 2017ORD...

Case Number: 556

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Date of Filing: 26-07-2017

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Date of Upload: 01-08-2017

Maharashtra

Amazon Seller Services Pvt. Ltd. V/S Piyush S/o Pruthviraj Shah

Amazon  

Court Name: Aurangabad

Appelant Advocate Adv Jayant Chitnis

Respondant Advocate Adv

Case Number: 16

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Date of Filing: 25-04-2016

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Date of Upload: 03-08-2017

Punjab

Mohammad Illyas V/S Amazon Seller Services Pvt. Ltd.

Amazon  

Court Name: StateCommission

Appelant Advocate Inderjit Singh

Respondant Advocate

Case Number: 726

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Date of Filing: 22-09-2016

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Date of Upload: 04-08-2017

Chandigarh

Ranjai Sanadi V/S Amazon India

Amazon  

Court Name: StateCommission

Appelant Advocate Inderjit Singh Adv.

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSION,U.T., CHANDIGARHRevision Petition No.:15 of 2017Date of Institution:12.07.2017Date of Decision:25.07.2017Amazon India (Correct name Amazon Seller Services Private Limited) Registered Office At Brigade Gateway, 8th Floor, 26/1, Dr. Rajk...

Case Number: 15

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Date of Filing: 12-07-2017

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Date of Upload: 26-07-2017

Chandigarh

Mihir Sanadi V/S Amazon India

Amazon  

Court Name: StateCommission

Appelant Advocate Inderjit Singh Adv.

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSION,U.T., CHANDIGARHRevision Petition No.:16 of 2017Date of Institution:12.07.2017Date of Decision:25.07.2017Amazon India (Correct name Amazon Seller Services Private Limited) Registered Office At Brigade Gateway, 8th Floor, 26/1, Dr. Rajk...

Case Number: 16

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Date of Filing: 12-07-2017

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Date of Upload: 26-07-2017

Madhya Pradesh

amazon,care solution V/S krishan kumar sharma

Amazon  

Court Name: Bhopal

Appelant Advocate

Respondant Advocate

Case Number: 17

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Date of Filing: 06-07-2017

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Date of Upload: 03-08-2017

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.