Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in


Latest Judgments

Total 1562 Consumer Court Cases Against Amazon.

Karnataka

Amazon Registered Office V/S Sri.Krishnendu Paul

Amazon  

Court Name: Bangalore 3rd Additional

Appelant Advocate

Respondant Advocate

Heading1Heading2Complaint Case No. CC/860/20161. Sri.Krishnendu PaulS/o Rabindra Chandra Paul Aged about 33 Years R/at Flat No-403(FF03), Apsara Gold Block-B,5th Cross, Akshaya Nagar Begur Post, Banglore-560068 ...........Complainant(s)Versus1. Amazon Registered OfficeBrigade Gat...

Case Number: 860

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Date of Filing: 18-06-2016

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Date of Upload: 09-01-2018

Chandigarh

Managing Director Amazon India V/S Lovekesh Allawadhi

Amazon  

Court Name: DF-I

Appelant Advocate In Person

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM-I, U.T. CHANDIGARHConsumer Complaint No.:CC/876/2016Date of Institution:28/09/2016Date of Decision:22/11/2017Lovekesh Allawadhi resident of C-98, CSIO Colony, Sector 30-C, Chandigarh (UT).…..ComplainantV E R S U S1. Managing Direc...

Case Number: 876

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Date of Filing: 28-09-2016

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Date of Upload: 28-11-2017

West Bengal

Amazon Seller Service Pvt. Ltd. (ASSPL) Brigade Gateway V/S Smt. Kalpana Barman,

Amazon  

Court Name: Cooch Behar

Appelant Advocate Mr. Prasanna Kumar Ray

Respondant Advocate Mr. Anup Kr. Dey

District Consumer Disputes Redressal ForumB. S. Road, Cooch BeharPh. No.230696, 222023Complaint Case No. CC/87/20161. Smt. Kalpana Barman,W/o. Sri Hiten Barman, P.O. Mathabhanga (Amlapara), Ward No.6, Dist. Cooch Behar.2. Sri Tapan Barman,S/o. Sri Hiten Barman, Bridge and Roof Co...

Case Number: 87

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Date of Filing: 09-09-2016

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Date of Upload: 22-11-2017

Chandigarh

Amazon India V/S Rahul

Amazon  

Court Name: DF-II

Appelant Advocate Anil Sharma Adv.

Respondant Advocate Nitin Thetai,Adv

DISTIRCT Consumer Disputes Redressal Forum-II, U.T., Chandigarh CC/51/2016Rahul Vs. Amazone IndiaBEFORE: HON’BLE MR. RAJAN DEWAN, PRESIDENT HON’BLE MRS. PRITI MALHOTRA, MEMBER Hon’ble MR. RAVINDER SINGH , MEMBERPRESENT: None for the complainant.Sh. Nitin Thatai...

Case Number: 51

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Date of Filing: 20-01-2016

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Date of Upload: 22-11-2017

Delhi

AMAZON V/S JAGRAM

Amazon  

Court Name: West Delhi

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER REDRESSAL FORUM-III (WEST)C-BLOCK, COMMUNITY CENTRE,PANKHA ROAD, JANAK PURI, NEW DELHIComplaint Case No. CC/17/3751. JAGRAMDELHI...........Complainant(s)Versus1. AMAZONDELHI............Opp.Party(s) BEFORE:HON'BLE MRS. PUNEET LAMBHA PRESIDING MEMBER For the Compl...

Case Number: 17

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Date of Filing: 29-06-2017

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Date of Upload: 16-11-2017

Punjab

Charanjit Singh V/S Amazon Seller Services Pvt. Ltd.

Amazon  

Court Name: StateCommission

Appelant Advocate Inderjit Singh

Respondant Advocate

Case Number: 74

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Date of Filing: 08-11-2017

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Date of Upload: 28-11-2017

Chhattisgarh

Amazon India V/S Love Kumar Sahu

Amazon  

Court Name: Raipur

Appelant Advocate

Respondant Advocate

Case Number: 15

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Date of Filing: 19-05-2015

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Date of Upload: 13-11-2017

Maharashtra

Amazon. In Through Authorized Officer V/S Rajesh Trimbak Khatade

Amazon  

Court Name: Akola

Appelant Advocate Adv. M.S. Wakode

Respondant Advocate D pande

Case Number: 17

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Date of Filing: 19-04-2017

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Date of Upload: 16-11-2017

Andhra Pradesh

AMAZON INDIA, BANGALORE, V/S MALLIDI BHIMESWARA REDDY

Amazon  

Court Name: East Godwari-II at Rajahmundry

Appelant Advocate Mallidi Bhimeswara Reddy(IP)

Respondant Advocate Sri. M.S.Subba Rao

Case Number: 21

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Date of Filing: 05-06-2017

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Date of Upload: 02-01-2018

Chandigarh

Amazon India Pvt. Ltd., V/S Parveen Kumar

Amazon  

Court Name: DF-II

Appelant Advocate Jasjit Singh Saini Adv.

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM-II, U.T. CHANDIGARH======Consumer Complaint No:475 of 2017Date of Institution:16.06.2017Date of Decision:31.10.2017Parveen Kumar s/o Sh.Gurdev Singh, R/o H.No.40/3, Khuda Ali Sher, UT, ChandigarhOffice Address: Front Office, Near Post Of...

Case Number: 475

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Date of Filing: 16-06-2017

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Date of Upload: 15-11-2017

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.