Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1816 Consumer Court Cases Against Amazon.

Orissa

CEO., Amazon World V/S Manaranjan Paik

Amazon   Amazon  

Court Name: Nabarangapur

Appelant Advocate Self

Respondant Advocate Mr. S.Mishra

Heading1Heading2Complaint Case No. CC/170/20161. Manaranjan PaikAt-Jatabal, Po/Ps-NabarangpurNabarangpurODISHA...........Complainant(s)Versus1. CEO., Amazon World At-Gateway-8th floor, MalleswaramBangaloreKarnataka............Opp.Party(s) BEFORE:HON'BLE MR. JUSTICE LAXMI NARAYAN ...

Case Number: 170

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Date of Filing: 11-07-2016

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Date of Upload: 17-01-2017

Delhi

WG CDR. S.P. DHINGRA (RETD.) V/S AMAZON SELLER SERVICES PVT. LTD.

Amazon   Amazon  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

IN THE STATE COMMISSION: Delhi(Constituted under section 9 of the Consumer Protection Act, 1986)Date of Decision: 06.09.2016Revision Petition- 139/2016 In the Matter of: Amazon Seller Services Pvt. Ltd. Regd. Office at- Brigade Gateway, 8th Floor, 23/1, Dr. Rajkumar Road, Mallesh...

Case Number: 139

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Date of Filing: 09-06-2016

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Date of Upload: 15-09-2016

Tripura

The Senior Manager AMAZON.IN Amazon Development Centre Pvt.Ltd V/S Sri Dulal Roy Karmakar

Amazon  

Court Name: West Tripura

Appelant Advocate

Respondant Advocate Mr. Kajal Nandi, Mr.L.Chaudhary,

DISTRICT CONSUMER DISPUTES REDRESSSAL FORUM WEST TRIPURA : AGARTALA CASE NO: CC- 56 of 2014 Sri Dulal Ray Karmakar, Ramnagar Road No- 2, Agartala, Tripura West. .…...Complainant. VERSUS1. Hindustan Trading Company, Shop No.18, 9B, Goyel Market, Sarai Khawaja, Faridab...

Case Number: 14

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Date of Filing: 14-07-2014

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Date of Upload: 17-08-2016

Orissa

Managing Director(Mr.Amit Agrawal), AMAZON INDIA . Brigade Gateway, 8th Floor, 26/1, Dr. Rajkumar Ro V/S Santosh Kumar Satpathy

Amazon  

Court Name: Nabarangapur

Appelant Advocate Self

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, NABARANGPURHeading 2Complaint Case No. CC/147/2016( Date of Filing : 16 May 2016 )1. Santosh Kumar SatpathyAt- Chauriaguda, po/ps/dist- Nabarangpur...........Complainant(s)Versus1. Managing Director(Mr.Amit Agrawal), AMAZON INDIA . Brig...

Case Number: 147

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Date of Filing: 16-05-2016

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Date of Upload: 20-09-2020

Haryana

AMAZON INDIA V/S MANIK SETHI

Amazon   Amazon  

Court Name: StateCommission

Appelant Advocate IN PERSON

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSION HARYANA, PANCHKULA First Appeal No : 595 of 2016Date of Institution: 01.07.2016Date of Decision : 29.07.2016Manik Sethi son of Mr. Ajay Sethi, resident of House No.43, Ram Nagar, Opposite Housing Board Colony, Ambala Cantt, Haryana. Ap...

Case Number: 595

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Date of Filing: 01-07-2016

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Date of Upload: 03-08-2016

Delhi

SHIVRAM GOPAL IYER V/S AMAZON SELLER SERVICES PVT. LTD.

Amazon   Amazon  

Court Name: StateCommission

Appelant Advocate ANKIT

Respondant Advocate

IN THE STATECOMMISSION :DELHI(Constituted under Section 9 of the Consumer Protection Act, 1986)Date of Decision: 22.07.2016Revision Petition No.69/2016(Arising out of the order dated 24.02.2016 passed in Complaint Case No.848/2014 by the District Consumer Redressal Forum (East) N...

Case Number: 69

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Date of Filing: 06-04-2016

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Date of Upload: 27-07-2016

Haryana

AMAZON INDIA PVT.LTD. V/S PUNEET KUMAR UPADHYAY.

Amazon   Amazon  

Court Name: Panchkula

Appelant Advocate VISHAL MADAAN

Respondant Advocate

BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, PANCHKULA. Consumer Complaint No:58 of 2016Date of Institution:11.03.2016Date of Decision:20.07.2016Puneet Kumar Upadhyay, age 26 years, S/o Sh.Ganesh Dutt, R/o House No.1408, Dashmesh Nagar, E-Block, Villae Naya Gaon, Distt....

Case Number: 58

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Date of Filing: 11-03-2016

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Date of Upload: 20-07-2016

Punjab

Amazon India V/S Ashwani Kourpal

Amazon   Amazon  

Court Name: Nawanshahr

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTESREDRESSALFORUMSHAHEEDBHAGATSINGHNAGARConsumer Complaint No. : 12 of 09.02.2016Date of Decision: : 30.06.2016Ashwani Korpal S/o Shri Vijay Kumar R/o C/o Blue Dart, Banga, Shivalik Complex, Opposite Raj Petrol Pump, Banga, Tehsil Banga, District Nawanshah...

Case Number: 12

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Date of Filing: 09-02-2016

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Date of Upload: 30-06-2016

Orissa

C.E.O. Amazon World. V/S Dr Rupesh Kumar Beuria

Amazon   Amazon  

Court Name: Nabarangapur

Appelant Advocate Self

Respondant Advocate Mr. S.S.Mishra

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, NABARANGPURHeading 2Complaint Case No. CC/117/2016( Date of Filing : 02 Apr 2016 )1. Dr Rupesh Kumar BeuriaC/o- Sri Rabi Panda, Iswar Mandir Street, NabarangpurNabarangpurODISHA...........Complainant(s)Versus1. C.E.O. Amazon World.At- G...

Case Number: 117

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Date of Filing: 02-04-2016

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Date of Upload: 28-11-2019

Orissa

The General Manager, Amazon Development Center India Pvt. Ltd. V/S Sri Jiban Kumar Pattnaik

Amazon   Amazon  

Court Name: Balangir

Appelant Advocate

Respondant Advocate

Heading1Heading2Complaint Case No. CC/15/781. Sri Jiban Kumar PattnaikAt/Post/Ps:- SaintalaBolangirOdisha...........Complainant(s)Versus1. The General Manager, Amazon Development Center India Pvt. Ltd.BangaloreBangaloreBangalore............Opp.Party(s) BEFORE:HON'BLE MR. Purusott...

Case Number: 15

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Date of Filing: 07-10-2015

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Date of Upload: 18-10-2016

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.