Railway
Latest Judgments
Total 3779 Consumer Court Cases Against Railway.
Nirmal Kant V/S Northern Railway
Court Name: StateCommission
Appelant Advocate P P Srivastava
Respondant Advocate
STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. A/2012/1404( Date of Filing : 28 Jun 2012 )(Arisen out of Order Dated in Case No. of District State Commission)1. Northern Railway a...........Appel...
Case Number: 2012
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Date of Filing: 28-06-2012
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Date of Upload: 27-03-2019
THE GENERAL MANAGER SOUTHERN RAILWAY V/S SHAJI S S
Court Name: StateCommission
Appelant Advocate M P SASIDHARAN NAIR
Respondant Advocate
KERALA STATE CONSUMER DISPUTES REDRESSAL COMMISSIONSISUVIHARLANE VAZHUTHACADU THIRUVANANTHAPURAMAPPEAL NUMBER 968/15JUDGMENT DATED : 09.11.2018(Appeal filed against the order in CC.No.198/2010on the file of CDRF, Thrissur)PRESENTSRI.T.S.P.MOOSATH : JUDICIAL MEMBERSMT.BEENA KUMARI...
Case Number: 15
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Date of Filing: 26-12-2015
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Date of Upload: 15-11-2018
Sri Pradip Kumar Pramanik V/S General Manager, Eastern Railway
Court Name: StateCommission
Appelant Advocate Mr. P. Prasad
Respondant Advocate Mr. Barun Prasad.
STATE CONSUMER DISPUTES REDRESSAL COMMISSIONWEST BENGAL11A, Mirza Ghalib Street, Kolkata - 700087First Appeal No. A/819/2017( Date of Filing : 27 Jul 2017 )(Arisen out of Order Dated 19/05/2017 in Case No. CC/1912016 of District Howrah)1. General Manager, Eastern Railway17, Fairl...
Case Number: 819
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Date of Filing: 27-07-2017
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Date of Upload: 01-11-2018
The Divisional Railway Manager V/S Muhammad Rafi
Court Name: Pathanamthitta
Appelant Advocate
Respondant Advocate
Consumer Disputes Redressal ForumPathanamthittaCDRF Lane, NannuvakkaduPathanamthitta Kerala 689645Complaint Case No. CC/17/59( Date of Filing : 20 Apr 2017 )1. Muhammad RafiPuthuparampil, Puzhavathu, Changanasserry, Kottayam 686101kottayam...........Complainant(s)Versus1. The Div...
Case Number: 17
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Date of Filing: 20-04-2017
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Date of Upload: 21-12-2018
indian railway V/S om swarup rastogi
Court Name: Muradabad-I
Appelant Advocate
Respondant Advocate
...
Case Number: 32
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Date of Filing: 28-09-2018
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Date of Upload: 12-11-2018
SHRI. PRASHANT SON OF PRAKASH KOTHARI V/S INDIAN RAILWAY CATERING AND TOURISM CORPORATION
Court Name: StateCommission
Appelant Advocate ADV.N.P. LAMBAT
Respondant Advocate
STATE CONSUMER DISPUTES REDRESSAL COMMISSIONMAHARASHTRA NAGPUR CIRCUIT BENCHNAGPURFirst Appeal No. A/15/449( Date of Filing : 21 Aug 2015 )(Arisen out of Order Dated 29/11/2014 in Case No. CC/39/2013 of District Nagpur)1. INDIAN RAILWAY CATERING AND TOURISM CORPORATION9TH FLOOR B...
Case Number: 15
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Date of Filing: 21-08-2015
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Date of Upload: 17-11-2018
Station Master, Railway Station V/S Sanjeevan Guru
Court Name: DF-I
Appelant Advocate Nitesh Singhi
Respondant Advocate S S Rana
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM-I, U.T. CHANDIGARH========Consumer Complaint No.:CC/885/2017Date of Institution:28/12/2017Date of Decision:16/10/2018Sanjeevan Guru S/o Sh. Jaspal Chand Guru R/o H.No.1024, Phase-VII, Mohali (Punjab).…..ComplainantV E R S U S1. St...
Case Number: 885
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Date of Filing: 28-12-2017
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Date of Upload: 25-10-2018
INDIAN RAILWAY V/S GHANSHYAM SINGH
Court Name: South Delhi
Appelant Advocate
Respondant Advocate
CONSUMER DISPUTES REDRESSAL FORUM -II UDYOG SADAN C C 22 23QUTUB INSTITUTIONNAL AREA BEHIND QUTUB HOTEL NEW DELHI 110016Complaint Case No. CC/16/2010( Date of Filing : 08 Jan 2010 )1. GHANSHYAM SINGHCHAMBER NO. 842 PATIALA HOUSE COURTS NEW DELHI...........Complainant(s)Versus1. I...
Case Number: 16
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Date of Filing: 08-01-2010
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Date of Upload: 01-11-2018
SREEKUMAR SADANANDAN,REGIONAL MANAGER INDIAN RAILWAY CATERING AND TOURISM CORPORATION(IRCTC) V/S KUNJIRAMAN V.V.
Court Name: Ernakulam
Appelant Advocate
Respondant Advocate
BEFORE THE CONSUMER DISPUTES REDRESSAL FORUMERNAKULAMComplaint Case No. CC/16/93( Date of Filing : 10 Feb 2016 )1. KUNJIRAMAN V.V.H NO.321 MAYUR POST,CHORODE EAST,VADAKARA,KOZHIKODE-673106...........Complainant(s)Versus1. SREEKUMAR SADANANDAN,REGIONAL MANAGER INDIAN RAILWAY CATER...
Case Number: 16
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Date of Filing: 10-02-2016
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Date of Upload: 28-11-2018
GENERAL MANAGER, NORTHERN RAILWAY V/S DIP LAL SHARMA
Court Name: StateCommission
Appelant Advocate
Respondant Advocate
IN THE STATE COMMISSION: DELHI(Constituted under section 9 of the Consumer Protection Act, 1986)Date of Hearing:01.10.2018 Date of decision:10.10.2018First Appeal No. 359/2016IN THE MATTER OF:Dip Lal SharmaH. No. 1017, Akshardham ApartmentsPocket-III, Sector-19,Dwarka, New Delhi ...
Case Number: 359
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Date of Filing: 21-07-2016
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Date of Upload: 27-10-2018
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Common FAQ
Question : Am I eligible to file case against Railway in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Railway ?
Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.