Railway
Latest Judgments
Total 3779 Consumer Court Cases Against Railway.
The General Manager, Eatern Railway V/S Mr. Suman Banerjee
Court Name: Kolkata-I(North)
Appelant Advocate
Respondant Advocate
Consumer Disputes Redressal Forum, Kolkata - I (North)8B, Nelie Sengupta Sarani, 4th Floor, Kolkata-700087.Web-site - confonet.nic.inMiscellaneous Application No. MA/15/2019( Date of Filing : 05 Feb 2019 )InComplaint Case No. CC/161/20171. Mr. Suman BanerjeeFlat B-30/6, Kalindi H...
Case Number: 15
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Date of Filing: 05-02-2019
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Date of Upload: 27-03-2019
Puspendu Dutta Chowdhury V/S General Manager, Eastern Railway
Court Name: StateCommission
Appelant Advocate Mr. P. Prasad
Respondant Advocate Mr. Avijit Bhuina.
STATE CONSUMER DISPUTES REDRESSAL COMMISSIONWEST BENGAL11A, Mirza Ghalib Street, Kolkata - 700087First Appeal No. A/367/2016( Date of Filing : 28 Apr 2016 )(Arisen out of Order Dated 30/03/2016 in Case No. Complaint Case No. CC/376/2015 of District Kolkata-II(Central))1. General ...
Case Number: 367
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Date of Filing: 28-04-2016
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Date of Upload: 25-03-2019
Railway Minister V/S Sri Ajay Kumar Chakrabarty
Court Name: StateCommission
Appelant Advocate In-person/
Respondant Advocate Mr. Dipak Kumar Chatterjee.
STATE CONSUMER DISPUTES REDRESSAL COMMISSIONWEST BENGAL11A, Mirza Ghalib Street, Kolkata - 700087First Appeal No. A/433/2017( Date of Filing : 12 Apr 2017 )(Arisen out of Order Dated 19/01/2017 in Case No. CC/02/2017 of District South 24 Parganas)1. Sri Ajay Kumar ChakrabartyS/o ...
Case Number: 433
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Date of Filing: 12-04-2017
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Date of Upload: 19-03-2019
M/S. GM Northern Railway V/S Dr. Shitla Prasad
Court Name: New Delhi
Appelant Advocate
Respondant Advocate
CONSUMER DISPUTES REDRESSAL FORUM-VI‘M’ BLOCK, 1STFLOOR, VIKAS BHAWAN,I.P.ESTATE, NEW DELHI-110002.Case No.CC. 943/2011 Dated:In the matter of: Dr. Shitla Prasad,E-268, Beta-1,Greater NoidaUttar Pradesh....
Case Number: 943
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Date of Filing: 04-10-2011
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Date of Upload: 05-04-2019
CENTRAL RAILWAY BOARD V/S SAVITRI SINGH
Court Name: StateCommission
Appelant Advocate
Respondant Advocate
6.3.2019 Perused the PUD dated 13.2.2019 received from the President, District Consumer Disputes Redressal Forum, Satna (for short the “Forum”) seeking guidance about hearing of the complaint filed by one of the Member of the Forum Ms. Savitri Singh against Central Bo...
Case Number: 19
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Date of Filing: 25-02-2019
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Date of Upload: 06-03-2019
Chief Commercial Manager Northen Western Railway V/S Amarnath Pareek s/o Lat. Mohanmohan Lal Pareek
Court Name: StateCommission
Appelant Advocate Umesh Nagpal
Respondant Advocate
BEFORE THE CONSUMER DISPUTES REDRESSAL COMMISSION,RAJASTHAN,JAIPUR BENCH NO.1FIRST APPEAL NO:155/2019Amarnath Pareek r/o House No. 3367 Govind Raiji ka Rasta, Kaan Mahajan ka Bard, Chandpole Bazar, Jaipur.Vs.Chief Commercial Manager ( Claims & Refunds) Traffic North Western R...
Case Number: 155
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Date of Filing: 19-02-2019
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Date of Upload: 11-03-2019
K.R. MAHAJAN V/S NORTHERN RAILWAY & ORS.
Court Name: StateCommission
Appelant Advocate
Respondant Advocate
IN THE STATE COMMISSION: DELHI(Constituted under Section 9 of the Consumer Protection Act, 1986) Date of Decision: 05.03.2019First Appeal No. 445/2010(Arising out of the order dated 26.04.2010 passed in complaint case No. 60/2008 by the District Consumer Disputes Redressal Forum...
Case Number: 10
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Date of Filing: 29-05-2010
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Date of Upload: 14-03-2019
RAILWAY V/S A.P.CHANDRA
Court Name: StateCommission
Appelant Advocate
Respondant Advocate
5.3.2019. None for appellant inspite of issuance of SPC. Shri Bhupendra Singh Lodhi, learned counsel for respondents. Dismissed for want of prosecution. (Justice Shantanu Kemkar) (Dr. Monika Malik) President Member...
Case Number: 13
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Date of Filing: 31-07-2014
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Date of Upload: 05-03-2019
IRCTC (INDIAN RAILWAY CATERING AND TOURISM CORPORATION LTD) V/S LT.COL(Retd)MANDEEP SINGH DHILLON
Court Name: Panchkula
Appelant Advocate COMPLAINANT IN PERSON
Respondant Advocate
BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL FORUM,PANCHKULAConsumer Compliant No.:35 of 2018Date of Institution:16.02.2018Date of Decision:25.02.2019Lt Col (Retd) Mandeep Singh Dhillon & Mrs Jatinder Kaur Dhillon, R/o # 462, Sector 2, Panchkula, Haryana. ....Complainants...
Case Number: 35
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Date of Filing: 16-02-2018
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Date of Upload: 01-03-2019
M/S. Northern Railway V/S Smriti Thapar
Court Name: New Delhi
Appelant Advocate
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM-VI (DISTT. NEW DELHI), ‘M’ BLOCK, 1STFLOOR, VIKAS BHAWAN, I.P.ESTATE, NEW DELHI-110001CC No.-586 /2011 ...
Case Number: 17
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Date of Filing: 17-01-2014
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Date of Upload: 26-02-2019
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Common FAQ
Question : Am I eligible to file case against Railway in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Railway ?
Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.