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Railway

Latest Judgments

Total 3779 Consumer Court Cases Against Railway.

Kerala

A V DEVARAJAN V/S SOUTHERN RAILWAY

Railway  

Court Name: StateCommission

Appelant Advocate S RENGANATHAN

Respondant Advocate

KERALA STATE CONSUMER DISPUTES REDRESSAL COMMISSION SISUVIHARLANE VAZHUTHACADU THIRUVANANTHAPURAMAPPEAL NUMBER 379/16JUDGMENT DATED :22.02.2019(Appeal filed against the order in CC.No.376/2014on the file of CDRF, Kannur )PRESENTSRI.T.S.P.MOOSATH : JUDICIAL MEMBERSRI.RANJIT.R : M...

Case Number: 16

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Date of Filing: 16-06-2016

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Date of Upload: 20-03-2019

Tamil Nadu

CHIFE Commerical Manager Southern Railway Head Quarters V/S ASRAFAL

Railway  

Court Name: North Chennai

Appelant Advocate Party in Person

Respondant Advocate Mr.K.Muthamil Raja op1 & 2

வழக்கு தாக்கல் செய்த தேதி : 05.07.2018ஆணையுரை வழங்கப்பட்ட தேதி: 25.01.2019மாவட்ட நுகர்வோர் குறைதீர் மன்றம் சென்னை( வட...

Case Number: 79

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Date of Filing: 29-08-2018

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Date of Upload: 12-02-2019

Kerala

THE STATION MANAGER,KOZHIKODE RAILWAY STATION V/S ASHOK.U.MANIKOTH

Railway  

Court Name: Kozhikode

Appelant Advocate

Respondant Advocate A K UMESH KUMAR

CONSUMER DISPUTES REDRESSAL FORUMKARANTHUR PO,KOZHIKODEComplaint Case No. CC/280/2013( Date of Filing : 01 Jul 2013 )1. ASHOK.U.MANIKOTH'ADITHYA',3/1619 P.K.PANICKER ROAD KOZHIKODE-673011...........Complainant(s)Versus1. THE STATION MANAGER,KOZHIKODE RAILWAY STATIONSOUTHERN RAILW...

Case Number: 280

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Date of Filing: 01-07-2013

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Date of Upload: 11-02-2019

Chandigarh

Indian Railway Welfare ORganisation V/S Ashwani Kumar

Railway   Indian Railway  

Court Name: DF-I

Appelant Advocate Karan Singla

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM-I, U.T. CHANDIGARHConsumer Complaint No.:CC/170/2017Date of Institution:23/02/2017Date of Decision:18/01/2019Ashwani Kumar son of Sh. Raj Kumar resident of House No.594-E, Type-II, RCF Complex, Kapurthala, Punjab.… ComplainantV E ...

Case Number: 170

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Date of Filing: 23-02-2017

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Date of Upload: 24-01-2019

Delhi

NORTHERN RAILWAY V/S ERPREET KOUR

Railway   Northern Railway  

Court Name: New Delhi

Appelant Advocate

Respondant Advocate

CC/493/2018Present:-Sh. Arvind Chand , Counsel of the complainant.It is stated on behalf of complainant that he wants to withdraw the present complaint on the ground that this Forum does not have Pecuniary Jurisdiction to entertain this complaint, in the light of...

Case Number: 493

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Date of Filing: 29-12-2018

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Date of Upload: 16-01-2019

Maharashtra

Shri. Ashwin Lohiya, The Chairman Railway Board Of India V/S Rashpalkrishan Wadhawamal Chopra

Railway  

Court Name: Nagpur

Appelant Advocate ADV. K. J. KHANORKAR

Respondant Advocate ADV. NITIN LAMBAT

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, NAGPURNew Administrative Building5th Floor, Civil Lines,Nagpur-440 0010712-2548522Execution Application No. EA/159/2017( Date of Filing : 29 Nov 2017 )InComplaint Case No. CC/14/5031. Rashpalkrishan Wadhawamal Chopra13 Vijay Nagar, CHAO...

Case Number: 159

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Date of Filing: 29-11-2017

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Date of Upload: 25-02-2019

NCDRC

MOLLETI ANNAPURNA V/S SOUTH CENTRAL RAILWAY

Railway  

Court Name: NCDRC

Appelant Advocate MR. SANJEEV KUMAR VERMA

Respondant Advocate

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 1731 OF 2018(Against the Order dated 20/02/2018 in Appeal No. 342/2015 of the State Commission Andhra Pradesh)1. SOUTH CENTRAL RAILWAYREP. BY ITS GENERAL MANAGER, RAIL NILAYAM SECUNDRABAD,ANDHARA PRADE...

Case Number: 1731

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Date of Filing: 15-06-2018

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Date of Upload: 11-01-2019

West Bengal

Chief Commercial Manager, Eastern Railway V/S Hargobind Chowdhury

Railway  

Court Name: Kolkata-II(Central)

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUMKOLKATA UNIT - II (CENTRAL)8-B, NELLIE SENGUPTA SARANI, 7TH FLOOR,KOLKATA-700087.Execution Application No. EA/1/2016( Date of Filing : 04 Jan 2016 )InComplaint Case No. CC/152/20151. Hargobind ChowdhuryMainak Apartment, 2nd Floor, 22, Nar...

Case Number: 1

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Date of Filing: 04-01-2016

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Date of Upload: 09-01-2019

Chandigarh

The Divisional Railway Manager V/S Varun Vasesi

Railway  

Court Name: DF-I

Appelant Advocate In Person

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM-I, U.T. CHANDIGARH========Consumer Complaint No.:CC/2/2019Date of Institution: 31/12/2018Date of Decision: 07/01/2019Varun Vasesi son of Shri Ram Kumar Vasesi, resident of # 563, Sector 16-D, Chandigarh.…..ComplainantV E R S U S&s...

Case Number: 2

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Date of Filing: 31-12-2018

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Date of Upload: 08-01-2019

Delhi

Northern Railway V/S Shiv shanker

Railway   Northern Railway  

Court Name: South Delhi

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUM -II UDYOG SADAN C C 22 23QUTUB INSTITUTIONNAL AREA BEHIND QUTUB HOTEL NEW DELHI 110016Complaint Case No. cc/317/2011( Date of Filing : 05 Sep 2011 )1. Shiv shanker E-47/2 Harkesh nagar new delhi 110020...........Complainant(s)Versus1. Northern Ra...

Case Number: 317

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Date of Filing: 05-09-2011

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Date of Upload: 14-01-2019

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.