Railway
Latest Judgments
Total 3779 Consumer Court Cases Against Railway.
The Branch Manager of SBI, Barrackpore Railway Station Branch (03071) and anr. V/S Pradip paul
Court Name: North 24 Parganas
Appelant Advocate Madhu Sudan Das
Respondant Advocate
DCDRF North 24 Paraganas BarasatKolkata-700126.Complaint Case No. CC/82/2017( Date of Filing : 17 Feb 2017 )1. Pradip paul 32(19), H. Road, PO- Nonachandanpukur, PS- Titagarh, Pin 700120.24 Parganas NorthWest Bengal...........Complainant(s)Versus1. The Branch Manager of SBI, Barr...
Case Number: 82
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Date of Filing: 17-02-2017
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Date of Upload: 24-01-2019
Papun Bhattacharya V/S The Chief Grievance Officer, Indian Railway
Court Name: StateCommission
Appelant Advocate Mr. P. Prasad
Respondant Advocate Subhadip Biswas.
STATE CONSUMER DISPUTES REDRESSAL COMMISSIONWEST BENGAL11A, Mirza Ghalib Street, Kolkata - 700087First Appeal No. A/495/2017( Date of Filing : 28 Apr 2017 )(Arisen out of Order Dated 30/03/2017 in Case No. Complaint Case No. CC/217/2015 of District Howrah)1. The Chief Grievance O...
Case Number: 495
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Date of Filing: 28-04-2017
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Date of Upload: 20-12-2018
RAILWAY V/S ASHOK KUMAR
Court Name: StateCommission
Appelant Advocate IN PERSON
Respondant Advocate
STATE CONSUMER DISPUTES REDRESSAL COMMISSION HARYANA, Panchkula First Appeal No.1185 of 2017 Date of Institution: 06.10.2017Date of Decision: 14.12.2018Ashok Kumar Prajapat R/ovillage Mohalla Distt, Hisar, Haryana 125042.…..AppellantVersus1. Incharge, Railway Statio...
Case Number: 1185
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Date of Filing: 06-10-2017
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Date of Upload: 03-01-2019
GENERAL MANAGER, EASTERN RAILWAY & 2 ORS. V/S MOTILAL JHALANI
Court Name: NCDRC
Appelant Advocate IN PERSON
Respondant Advocate
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 2899 OF 2018(Against the Order dated 16/08/2018 in Appeal No. 808/2017 of the State Commission West Bengal)1. MOTILAL JHALANIFLAT NO. 302, 3RD FLOOR, RADHA KRISHNA APARTMENT ADUL ROAD, HANS KHALI POOL ...
Case Number: 2899
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Date of Filing: 12-10-2018
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Date of Upload: 02-01-2019
Ministry of Railway V/S Nazim Ahamed
Court Name: DF-I
Appelant Advocate In Person
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM-I, U.T. CHANDIGARH========Consumer Complaint No.:CC/593/2018Date of Institution: 14/11/2018Date of Decision: 03/12/2018Nazim Ahamed son of Late Sh.Nafis Ahamed, resident of 3658, Sector 25-D, Chandigarh.…..ComplainantV E R S U S&s...
Case Number: 593
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Date of Filing: 14-11-2018
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Date of Upload: 04-12-2018
WESTERN RAILWAY CANTEEN. V/S VINCENT D'SOUZA.
Court Name: Mumbai(Suburban)
Appelant Advocate
Respondant Advocate
CONSUMER DISPUTES REDRESSAL FORUM, MUMBAI SUBURBAN DISTRICTADMINISTRATIVE BLDG, NEAR DR.BABASAHEB AMBEDKAR GARDEN , BANDRA (E), MUMBAI-400051Complaint Case No. CC/291/2018( Date of Filing : 03 Aug 2018 )1. VINCENT D'SOUZA.PEARL COLONY, A/5, 1ST FLOOR, NEAR ST. PAUL'S CHURCH, DR A...
Case Number: 291
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Date of Filing: 03-08-2018
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Date of Upload: 06-12-2018
THE STATION MASTER, KOLKATA RAILWAY STATION & OTHERS. V/S MOTILAL JHALANI
Court Name: Kolkata-II(Central)
Appelant Advocate
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL FORUMKOLKATA UNIT - II (CENTRAL)8-B, NELLIE SENGUPTA SARANI, 7TH FLOOR,KOLKATA-700087.Execution Application No. EA/133/2018( Date of Filing : 11 Sep 2018 )InComplaint Case No. CC/418/20131. MOTILAL JHALANIRADHA KRISHNA APARTMENT, NEAR HANS KHA...
Case Number: 133
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Date of Filing: 11-09-2018
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Date of Upload: 28-11-2018
Smt. Kajal Pal V/S The General Manager, N.F. Railway
Court Name: StateCommission
Appelant Advocate Mr. M.P. Gupta, Mr. Chandan Mondal
Respondant Advocate Mr. Anirban Pal.
STATE CONSUMER DISPUTES REDRESSAL COMMISSIONWEST BENGAL11A, Mirza Ghalib Street, Kolkata - 700087First Appeal No. A/44/2018( Date of Filing : 16 Jan 2018 )(Arisen out of Order Dated 14/06/2017 in Case No. Complaint Case No. CC/19/2016 of District Alipurduar)1. The General Manager...
Case Number: 44
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Date of Filing: 16-01-2018
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Date of Upload: 26-11-2018
IRCTC Govt. of India Railway Department (Satabdi Express)& Station Manager. V/S Shri Rajendra Kumar Noatia.
Court Name: West Tripura
Appelant Advocate Mr.P.K.Chakraborty, Mr.R.Chowdhuri.
Respondant Advocate Mr.A.De.
DISTRICT CONSUMER DISPUTES REDRESSSAL FORUMWEST TRIPURA : AGARTALACASE NO: CC – 110 OF 2017Shri Rajendra Kumar Noatia,S/O- Shri Khal Singh Noatia,Adviser Chowmuhani, Krishnanagar,Director of Panchayat, Govt. of Tripura,Gurkhabasti, P.N. Complex, P.O. Kunjaban,P.S. West Agar...
Case Number: 110
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Date of Filing: 25-09-2017
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Date of Upload: 15-11-2018
IRCTC Govt. of India Railway Department (Satabdi Express)& Station Manager. V/S Shri Jitendra Debbarma.
Court Name: West Tripura
Appelant Advocate Mr.P.K.Chakraborty, Mr.R.Chowdhury.
Respondant Advocate Mr. A. De.
DISTRICT CONSUMER DISPUTES REDRESSSAL FORUMWEST TRIPURA : AGARTALACASE NO: CC – 111 OF 2017Shri Jitendra Debbarma,S/O- Shri Khirode Debbarma,Inspector of School, Khowai Tripura. Home Address:Old Kalibari Lane, Krishnanagar,Western side of Magnet Club,P.O.- Agartala, P.S. We...
Case Number: 111
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Date of Filing: 10-10-2017
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Date of Upload: 15-11-2018
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Common FAQ
Question : Am I eligible to file case against Railway in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Railway ?
Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.