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Railway

Latest Judgments

Total 3779 Consumer Court Cases Against Railway.

Uttar Pradesh

Justice Vishnu Chandra Gupta (Retd) V/S D.R.M. North Eastern Railway

Railway  

Court Name: StateCommission

Appelant Advocate Smt. Sandhya Dubey

Respondant Advocate Vipul Gupta

STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. A/583/2022( Date of Filing : 28 Jun 2022 )(Arisen out of Order Dated 30/04/2022 in Case No. C/2016/220 of District Lucknow-II)1. D.R.M. North Easter...

Case Number: 583

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Date of Filing: 28-06-2022

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Date of Upload: 14-10-2022

Delhi

INDIAN RAILWAY V/S HARVINDER KAUR

Railway   Indian Railway  

Court Name: East Delhi

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION (EAST)GOVT. OF NCT OF DELHICONVENIENT SHOPPING CENTRE, FIRST FLOOR,SAINI ENCLAVE, DELHI – 110 092C.C. No.373/2019HARVINDER KAUR,C-71, UPPER SECOND FLOOR,PANDAV NAGAR, NEAR RADHA KRISHAN MANDIR,DELHI - 110092….Complainan...

Case Number: 373

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Date of Filing: 03-12-2019

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Date of Upload: 14-10-2022

Punjab

Indian Railway catering & Tourism Corp.Ltd V/S Karan Kumar

Railway   Indian Railway  

Court Name: Ludhiana

Appelant Advocate Varun Gupta

Respondant Advocate Ms Mamta kaura adv

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, LUDHIANA. Complaint No: 108 dated 21.03.2022. Date of decision: 29.09.2022.Karan Kumar son of Varinder Kumar, resident of Kohara, Ludhiana,141112 & others Id:...

Case Number: 22

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Date of Filing: 21-03-2022

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Date of Upload: 07-10-2022

Tamil Nadu

T.N.Rajagopalan Southern Railway V/S B.Ramesh

Railway  

Court Name: North Chennai

Appelant Advocate party in person

Respondant Advocate Mr.K.Muthamil Raja

Complaint presented on :18.01.2018Date of disposal :29.09.2022DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, CHENNAI (NORTH)@ 2ND Floor, T.N.P.S.C. Road, V.O.C. Nagar, Park Town, Chennai – 600 003.PRESENT : THIRU. G. VINOBHA, M.A., B.L., :PRESIDENT TMT. KAVITHA KANNAN, M....

Case Number: 28

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Date of Filing: 13-03-2018

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Date of Upload: 22-11-2022

Haryana

Railway V/S Suraj Chand

Railway  

Court Name: Bhiwani

Appelant Advocate in person

Respondant Advocate

Heading1Heading2Complaint Case No. CC/778/2019( Date of Filing : 16 Sep 2019 )1. Suraj ChandSin of Naresh Kumar vpo 34/39 ward 24 Bhiwani...........Complainant(s)Versus1. RailwaySuperientendent Railway Bhiwani............Opp.Party(s) BEFORE:HON'BLE MR. Vijay Singh PRESIDENTHON'BL...

Case Number: 778

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Date of Filing: 16-09-2019

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Date of Upload: 29-09-2022

Haryana

Northan Railway V/S Ajit

Railway  

Court Name: Bhiwani

Appelant Advocate Sumit Jangra

Respondant Advocate Mahipal

Heading1Heading2Complaint Case No. CC/162/2018( Date of Filing : 05 Dec 2018 )1. AjitC/o Ram Singh Synthetic Plot no 27 Scetor 26 Bhiwani...........Complainant(s)Versus1. Northan RailwayStation Superintendent Railway Bhiwani............Opp.Party(s) BEFORE:HON'BLE MR. Vijay Singh ...

Case Number: 162

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Date of Filing: 05-12-2018

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Date of Upload: 29-09-2022

Uttar Pradesh

Northen Railway V/S Jas Raj Tiwari

Railway  

Court Name: StateCommission

Appelant Advocate R. Chaddha

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. A/2013/285( Date of Filing : 14 Feb 2013 )(Arisen out of Order Dated in Case No. of District State Commission)1. Jas Raj Tiwaria...........Appellant...

Case Number: 2013

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Date of Filing: 14-02-2013

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Date of Upload: 27-09-2022

Tamil Nadu

The North Eastern Frontier Railway V/S C.Dharuman

Railway  

Court Name: Vellore

Appelant Advocate K.Sudharsanan,

Respondant Advocate

District Consumer Disputes Redressal Forum, Combined Court BuildingsSathuvachari, Vellore -632 009Complaint Case No. CC/18/33( Date of Filing : 24 Dec 2018 )1. C.DharumanS/o.Chinnakulandai Residing at No.111/A Valluvar Nagar, Tiruppattur Vellore 635601VelloreTamil Nadu..............

Case Number: 18

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Date of Filing: 24-12-2018

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Date of Upload: 01-02-2023

Uttar Pradesh

Northan Railway V/S P.K. Asthana

Railway  

Court Name: Lucknow-I

Appelant Advocate

Respondant Advocate

Heading1Heading2Complaint Case No. CC/849/2013( Date of Filing : 21 Sep 2013 )1. P.K. AsthanaLucknow...........Complainant(s)Versus1. Northan RailwayLucknow............Opp.Party(s) BEFORE:HON'BLE MR. Neelkuntha Sahya PRESIDENTHON'BLE MS. sonia Singh MEMBERHON'BLE MR. Ashok Kumar ...

Case Number: 849

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Date of Filing: 21-09-2013

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Date of Upload: 10-11-2022

Kerala

General Manager Indian railway V/S R Rahul

Railway   Indian Railway  

Court Name: Thiruvananthapuram

Appelant Advocate

Respondant Advocate

BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION VAZHUTHACADU THIRUVANANTHAPURAMPRESENT SRI.P.V.JAYARAJAN : PRESIDENT SMT.PREETHA G NAIR : MEMBER SRI.VIJU.V.R : MEMBERCC.NO.301/21 (Filed on : 18/10/2021)ORDER DATED : 01/09/2022COMPLAINANTR.Rahul,Cherukkatt,Akkal, Panma...

Case Number: 301

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Date of Filing: 18-10-2021

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Date of Upload: 01-11-2022

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.