Railway
Latest Judgments
Total 3779 Consumer Court Cases Against Railway.
Indian Railway Catering & Tourism Corporation Ltd. (IRCTC) V/S Rajiv Malhotra
Court Name: DF-I
Appelant Advocate Tarun Kumar
Respondant Advocate
PRESENT: Sh.Varun Girdhar, Vice Counsel for Sh.Tarun Kumar, Counsel for Complainant.None for OP No.1.Dated : 1st December 2022ORDER Correct address of OP No.2 not filed. At this stage, vide his separate statement, Sh.Varun Girdhar, Vice Counsel for Sh.Tarun Kumar, Counsel for Com...
Case Number: 409
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Date of Filing: 08-04-2022
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Date of Upload: 23-12-2022
Southern Railway V/S Ajith V
Court Name: Thiruvananthapuram
Appelant Advocate
Respondant Advocate
BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION VAZHUTHACADU THIRUVANANTHAPURAMPRESENT SRI.P.V.JAYARAJAN : PRESIDENT SMT.PREETHA G NAIR : MEMBER SRI.VIJU.V.R : MEMBERCC.NO.405/2019 (Filed on : 12/11/2019)ORDER DATED : 29/11/2022COMPLAINANTSAjith.VPillai Nivas,Chithra ...
Case Number: 19
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Date of Filing: 12-11-2019
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Date of Upload: 31-12-2022
Indian Railway Finance Corporation Ltd. V/S The Trustee of British Citizens (East India)
Finance Railway Indian Railway
Court Name: Kolkata-I(North)
Appelant Advocate
Respondant Advocate
Consumer Disputes Redressal Commission, Kolkata - I (North)8B, Nelie Sengupta Sarani, 4th Floor, Kolkata-700087.Web-site - confonet.nic.inExecution Application No. EA/09/35( Date of Filing : 09 Jul 2009 )In1. The Trustee of British Citizens (East India)51, Chowringee Road, Kolkat...
Case Number: 9
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Date of Filing: 09-07-2009
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Date of Upload: 30-11-2022
Ankita Agrawal V/S General Manager East Central Railway
Court Name: StateCommission
Appelant Advocate Mr.B.S.Rayaguru
Respondant Advocate M/S. A.R.Mohanty & Assoc
IN THE STATE CONSUMER DISPUTES REDRESSAL COMMISSIONODISHA, CUTTACKFirst Appeal No. A/145/2021( Date of Filing : 23 Jun 2021 )(Arisen out of Order Dated 12/04/2021 in Case No. C.C. 79/2017 of District Sambalpur)1. General Manager East Central RailwayHajipur, Dist Vaisali2. The Chi...
Case Number: 145
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Date of Filing: 23-06-2021
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Date of Upload: 31-01-2023
MANAGER RAILWAY DIVISION V/S MUHAMMED THAYYILKOTHAKATH
Court Name: Malappuram
Appelant Advocate
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL MALAPPURAMComplaint Case No. CC/336/2021( Date of Filing : 22 Nov 2021 )1. MUHAMMED THAYYILKOTHAKATHMEDIPARA PO ANANTHAVUR THIRUNAVAYA 676301 ...........Complainant(s)Versus1. MANAGER RAILWAY DIVISIONPALAKKAD 6780012. PROPRIETORNETWAY TRAVELS ...
Case Number: 336
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Date of Filing: 22-11-2021
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Date of Upload: 27-12-2022
Mr. Devadas S/o Mr. E. N. Padmanabhanm Xandu, Kolathur, Chennai-600 099. V/S THe Authorized Officer, The Claims Department, Southern Railway, Chennai Central Railway Department, Chennai-600 053 and another
Court Name: StateCommission
Appelant Advocate M/s. N.R. Narayanan
Respondant Advocate
IN THE STATE CONSUMER DISPUTES REDRESSAL COMMISSION, CHENNAI BEFORE : Hon’ble Thiru Justice R. SUBBIAH PRESIDENT Thiru R VENKATESAPERUMAL MEMBERF.A.NO.225/2018(Against order in CC.NO.71/2015 on the file of the DCDRC, Chennai (North) DATED THIS THE 18th...
Case Number: 225
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Date of Filing: 15-10-2018
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Date of Upload: 09-05-2023
Central Railway V/S Chandrabhushan Pandey
Court Name: StateCommission
Appelant Advocate S.P. Pandey
Respondant Advocate P.P. Srivastava
STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. A/1933/2015( Date of Filing : 22 Sep 2015 )(Arisen out of Order Dated 24/06/2015 in Case No. C/105/2009 of District Ballia)1. Chandrabhushan PandeyB...
Case Number: 1933
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Date of Filing: 22-09-2015
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Date of Upload: 23-11-2022
NORTHERN INDIAN RAILWAY V/S HATINDER SAINI
Court Name: Jalandhar
Appelant Advocate
Respondant Advocate
Distt Consumer Disputes Redressal CommissionLadowali Road, District Administrative Complex,2nd Floor, Room No - 217 JALANDHAR (PUNJAB) Complaint Case No. CC/360/2022( Date of Filing : 25 Sep 2022 )1. HATINDER SAINIHATINDER SAINI , FLAT NO 1007 , TOWER L02 , ASHIANA AANGAN ALWAR B...
Case Number: 360
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Date of Filing: 25-09-2022
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Date of Upload: 14-11-2022
RAILWAY V/S NAGENDRA KUMAR KHARE
Court Name: Lucknow-I
Appelant Advocate MOHAN SINGH
Respondant Advocate
Heading1Heading2Complaint Case No. CC/484/2019( Date of Filing : 09 May 2019 )1. NAGENDRA KUMAR KHARE............Complainant(s)Versus1. RAILWAYNEW DELHI............Opp.Party(s) BEFORE:HON'BLE MR. Neelkuntha Sahya PRESIDENTHON'BLE MS. sonia Singh MEMBER PRESENT:Dated : 04 Nov 202...
Case Number: 484
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Date of Filing: 09-05-2019
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Date of Upload: 01-12-2022
Harihar Prasad Yadav V/S Chairman Inian Railway
Court Name: StateCommission
Appelant Advocate P.P. Srivastava
Respondant Advocate S.K. Srivastava
STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. A/827/2017( Date of Filing : 08 May 2017 )(Arisen out of Order Dated 31/03/2017 in Case No. C23/2014 of District Kanshiram Nagar)1. Chairman Inian R...
Case Number: 827
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Date of Filing: 08-05-2017
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Date of Upload: 01-11-2022
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Common FAQ
Question : Am I eligible to file case against Railway in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Railway ?
Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.