
Court Name: StateCommission
Appelant Advocate
Respondant Advocate
IN THE STATE COMMISSION(Constituted under section 9 of the Consumer Protection Act, 1986)Date of Decision: 10.07.2015First Appeal-1304/20131. The General Manager, Northern Railway, Baroda House, New Delhi2. The Chairman Railway Board New Delhi ….AppellantsVersusBharat Bhus...
Case Number: 1304
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Date of Filing: 06-12-2013
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Date of Upload: 16-09-2015
Court Name: Ambala
Appelant Advocate PUNEET SIRPAUL
Respondant Advocate R.S.SAINI
BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL FORUM AMBALAComplaint Case No. CC/13/20121. MUNENDER SINGHC/O RHQ SECTION, 2-CORPS, SIGNAL REGIMENT C/O 56 APO............Complainant(s)Versus1. STATION MANAGER, NORTHERN RAILWAYAMBALA CANTT.2. DRM,NORTHERN RAILWAYAMBALA CANTTAMBALA...
Case Number: 13
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Date of Filing: 11-01-2012
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Date of Upload: 08-07-2015
Court Name: StateCommission
Appelant Advocate
Respondant Advocate
IN THE STATE COMMISSION : DELHI(Constituted under Section 9 of the Consumer Protection Act, 1986)Date of Decision: 15.05.2015First Appeal- 952/2014IN THE MATTER OF:-General Manager,Northern Railway Head Quarter’s OfficeBaroda House, New Delhi …..AppellantVersusSh. Pr...
Case Number: 952
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Date of Filing: 26-09-2014
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Date of Upload: 08-06-2015
Court Name: Ghaziabad
Appelant Advocate ANJALI SINGH
Respondant Advocate
Heading1Heading2Complaint Case No. CC/289/20141. SANJAY K RAOD-20 ABHAY KHAND III NEW APARTMENT INDIRAPURAMGHAZIABADUTTAR PRADESH...........Complainant(s)Versus1. NORTHERN RAILWAYNORTHERN RAILWAY BARODA HOUSE NEW DELHIDELHIDELHI............Opp.Party(s) BEFORE:HON'BLE MR. JUSTICE ...
Case Number: 289
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Date of Filing: 22-09-2014
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Date of Upload: 27-04-2015
Court Name: New Delhi
Appelant Advocate
Respondant Advocate
CONSUMER DISPUTES REDRESSAL FORUM-VI (DISTT. NEW DELHI), ‘M’ BLOCK, 1STFLOOR, VIKAS BHAWAN, I.P.ESTATE, NEW DELHI-110002.Case No.CC/689/12 Dated: In the matter of:Nagaraj Pujar,S/o Sh. T.K Pujar,H.No.6-2-73/19 and 20,Vijay Laxmi Layout, Raichur-584103…&hellip...
Case Number: 689
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Date of Filing: 20-07-2012
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Date of Upload: 27-04-2015
Court Name: Fatehgarh Sahib
Appelant Advocate Sh Bhupinder Singh Sodhi
Respondant Advocate
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Case Number: 25
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Date of Filing: 18-02-2015
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Date of Upload: 09-03-2015
Court Name: StateCommission
Appelant Advocate M. H. Khan
Respondant Advocate
STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. A/1999/2707(Arisen out of Order Dated in Case No. of District State Commission)1. General Manager Northern RailwayNew Delhi...........Appellant(s)Ve...
Case Number: 1999
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Date of Filing: 04-10-1999
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Date of Upload: 30-11--0001
Court Name: NCDRC
Appelant Advocate MR. SANJEEV KUMAR VERMA
Respondant Advocate
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 2325 OF 2014(Against the Order dated 17/02/2014 in Appeal No. 881/2012 of the State Commission Delhi)1. GENERAL MANAGER, NORTHERN RAILWAYBARODA HOUSE,NEW DELHI...........Petitioner(s)Versus1. MAYA DEVI...
Case Number: 2325
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Date of Filing: 23-05-2014
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Date of Upload: 01-10-2014
Railway Northern Railway Manoj
Court Name: NCDRC
Appelant Advocate MR. SANJEEV KUMAR VARMA
Respondant Advocate
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 3208 OF 2014(Against the Order dated 15/05/2014 in Appeal No. 357/2014 of the State Commission Delhi)1. G.M., NORTHERN RAILWAYSTATE ENTRY ROAD, NEW DELHI...........Petitioner(s)Versus1. MANOJ KUMARS/O ...
Case Number: 3208
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Date of Filing: 12-08-2014
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Date of Upload: 10-09-2014
Court Name: NCDRC
Appelant Advocate IN PERSON
Respondant Advocate
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 1119 OF 2014(Against the Order dated 09/07/2013 in Appeal No. 105/2013 of the State Commission Uttar Pradesh)1. RAJENDRA MOHAN GUPTAS/O LATE JAGDAMBA PRASAD GUPTA. R/O BHARATDWAJI, SHAHJAHANPURU.P........
Case Number: 1119
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Date of Filing: 13-02-2014
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Date of Upload: 09-09-2014
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Question : Am I eligible to file case against Northern Railway in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Northern Railway ?
Answer : A complaint may be made against Northern Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.