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Northern Railway

Latest Judgments

Total 212 Consumer Court Cases Against Northern Railway.

Delhi

SMRITI THAPPER V/S G.M. NORTHERN RAILWAY

Railway   Northern Railway  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

IN THE STATE COMMISSION : DELHI(Constituted under Section 9 of the Consumer Protection Act, 1986)Date of Decision:29.07.2016First Appeal- 1366/2013(Arising out of the order dated 26.9.13 passed in Complainant Case No. 586/2011 by the District Consumer Disputes Redressal Forum (VI...

Case Number: 1366

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Date of Filing: 26-12-2013

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Date of Upload: 17-08-2016

Punjab

Northern Railway V/S Gurmit Kaur

Railway   Northern Railway  

Court Name: Amritsar

Appelant Advocate

Respondant Advocate

District Consumer Disputes Redressal ForumSCO 100, District Shopping Complex, Ranjit AvenueAmritsarPunjabComplaint Case No. CC/16/121. Gurmit Kaur498C, B-Block, Railway Colony, AmritsarAmritsarPunjab...........Complainant(s)Versus1. Northern RailwayNorthern Railway, electric Powe...

Case Number: 16

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Date of Filing: 04-01-2016

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Date of Upload: 14-07-2016

Himachal Pradesh

Northern Railway Shimla V/S Ram Swaroop

Northern Railway  

Court Name: Shimla

Appelant Advocate Mukesh Sharma

Respondant Advocate

Case Number: 14

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Date of Filing: 15-03-2014

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Date of Upload: 25-06-2016

Delhi

M/S. GM Northern Railway V/S Arun Kumar

Railway   Northern Railway  

Court Name: New Delhi

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUM-VI (DISTT. NEW DELHI),‘M’ BLOCK, 1STFLOOR, VIKAS BHAWAN, I.P.ESTATE, NEW DELHI-110001.Case No.C.C./870/2014 Dated:In the matter of:ARUN KUMAR ROYS/o Sh. Nirmal Kumar Roy (Late),R/o 204...

Case Number: 870

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Date of Filing: 19-11-2014

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Date of Upload: 01-08-2016

Uttar Pradesh

Northern Railway V/S Priyanka Jaiswal

Railway   Northern Railway  

Court Name: Lucknow-I

Appelant Advocate

Respondant Advocate

Heading1Heading2Complaint Case No. CC/524/20091. Priyanka JaiswalLucknow...........Complainant(s)Versus1. Northern RailwayHazratganj Lucknow............Opp.Party(s) BEFORE:HON'BLE MR. Vijai Varma PRESIDENTHON'BLE MRS. Anju Awasthy MEMBER For the Complainant:For the Opp. Party: O...

Case Number: 524

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Date of Filing: 15-05-2009

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Date of Upload: 24-02-2016

Haryana

Northern Railway V/S Arjan Dass

Railway   Northern Railway  

Court Name: Sirsa

Appelant Advocate Vishnu S

Respondant Advocate HS Raghav

Heading1Heading2Complaint Case No. CC/14/2221. Arjan DassEllenabad Disst SirsaSirsaharyana...........Complainant(s)Versus1. Northern RailwayDrm BikanerBikaner Raj............Opp.Party(s) BEFORE:HON'BLE MRS. Gurpreet Kaur Gill PRESIDING MEMBERHON'BLE MR. Rajiv Mehta MEMBER For the...

Case Number: 14

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Date of Filing: 26-05-2014

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Date of Upload: 11-01-2016

Uttar Pradesh

Northern Railway V/S Sheo Muni Prasad

Northern Railway  

Court Name: Varanasi

Appelant Advocate A. K. Varma

Respondant Advocate

Case Number: 53

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Date of Filing: 28-10-2014

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Date of Upload: 18-12-2015

Delhi

G.M Northern Railway Station V/S Nitin Garg

Railway   Northern Railway  

Court Name: New Delhi

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUM VI (DISTT. NEW DELHI), M BLOCK, 1ST FLOOR, VIKAS BHAWAN, I.P.ESTATE, NEW DELHI 110002Complaint Case No. CC/634/20151. Nitin GargB-5/95 Paschim Vihar New Delhi 110063...........Complainant(s)Versus1. G.M Northern Railway StationNorthern Railway Ba...

Case Number: 634

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Date of Filing: 23-09-2015

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Date of Upload: 04-12-2015

Delhi

M/S. D.R.M. Office Northern Railway V/S Manju Mishra

Railway   Northern Railway  

Court Name: New Delhi

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUM-VI (DISTT. NEW DELHI), ‘M’ BLOCK, 1STFLOOR, VIKAS BHAWAN, I.P.ESTATE, NEW DELHI-110002.Case No.CC/1135/12 Dated:In the matter of:1.SMT. MANJU MISHRA,W/O LT. SHRI SURINDER NATH SHARMA,R/O H.NO. M-13, SHARTI NAGAR,DELHI-110052 &helli...

Case Number: 1135

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Date of Filing: 21-11-2012

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Date of Upload: 07-09-2015

Uttar Pradesh

NORTHERN RAILWAY V/S PREM CHAND YADAV

Northern Railway  

Court Name: Lucknow-II

Appelant Advocate

Respondant Advocate

Case Number: 843

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Date of Filing: 13-10-2003

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Date of Upload: 01-08-2015

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Common FAQ

Question : Am I eligible to file case against Northern Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Northern Railway ?

Answer : A complaint may be made against Northern Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.