
Court Name: StateCommission
Appelant Advocate
Respondant Advocate
IN THE STATE COMMISSION : DELHI(Constituted under Section 9 of the Consumer Protection Act, 1986)Date of Decision:29.07.2016First Appeal- 1366/2013(Arising out of the order dated 26.9.13 passed in Complainant Case No. 586/2011 by the District Consumer Disputes Redressal Forum (VI...
Case Number: 1366
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Date of Filing: 26-12-2013
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Date of Upload: 17-08-2016
Court Name: Amritsar
Appelant Advocate
Respondant Advocate
District Consumer Disputes Redressal ForumSCO 100, District Shopping Complex, Ranjit AvenueAmritsarPunjabComplaint Case No. CC/16/121. Gurmit Kaur498C, B-Block, Railway Colony, AmritsarAmritsarPunjab...........Complainant(s)Versus1. Northern RailwayNorthern Railway, electric Powe...
Case Number: 16
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Date of Filing: 04-01-2016
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Date of Upload: 14-07-2016
Court Name: Shimla
Appelant Advocate Mukesh Sharma
Respondant Advocate
Case Number: 14
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Date of Filing: 15-03-2014
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Date of Upload: 25-06-2016
Court Name: New Delhi
Appelant Advocate
Respondant Advocate
CONSUMER DISPUTES REDRESSAL FORUM-VI (DISTT. NEW DELHI),‘M’ BLOCK, 1STFLOOR, VIKAS BHAWAN, I.P.ESTATE, NEW DELHI-110001.Case No.C.C./870/2014 Dated:In the matter of:ARUN KUMAR ROYS/o Sh. Nirmal Kumar Roy (Late),R/o 204...
Case Number: 870
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Date of Filing: 19-11-2014
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Date of Upload: 01-08-2016
Court Name: Lucknow-I
Appelant Advocate
Respondant Advocate
Heading1Heading2Complaint Case No. CC/524/20091. Priyanka JaiswalLucknow...........Complainant(s)Versus1. Northern RailwayHazratganj Lucknow............Opp.Party(s) BEFORE:HON'BLE MR. Vijai Varma PRESIDENTHON'BLE MRS. Anju Awasthy MEMBER For the Complainant:For the Opp. Party: O...
Case Number: 524
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Date of Filing: 15-05-2009
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Date of Upload: 24-02-2016
Court Name: Sirsa
Appelant Advocate Vishnu S
Respondant Advocate HS Raghav
Heading1Heading2Complaint Case No. CC/14/2221. Arjan DassEllenabad Disst SirsaSirsaharyana...........Complainant(s)Versus1. Northern RailwayDrm BikanerBikaner Raj............Opp.Party(s) BEFORE:HON'BLE MRS. Gurpreet Kaur Gill PRESIDING MEMBERHON'BLE MR. Rajiv Mehta MEMBER For the...
Case Number: 14
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Date of Filing: 26-05-2014
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Date of Upload: 11-01-2016
Court Name: Varanasi
Appelant Advocate A. K. Varma
Respondant Advocate
Case Number: 53
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Date of Filing: 28-10-2014
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Date of Upload: 18-12-2015
Court Name: New Delhi
Appelant Advocate
Respondant Advocate
CONSUMER DISPUTES REDRESSAL FORUM VI (DISTT. NEW DELHI), M BLOCK, 1ST FLOOR, VIKAS BHAWAN, I.P.ESTATE, NEW DELHI 110002Complaint Case No. CC/634/20151. Nitin GargB-5/95 Paschim Vihar New Delhi 110063...........Complainant(s)Versus1. G.M Northern Railway StationNorthern Railway Ba...
Case Number: 634
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Date of Filing: 23-09-2015
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Date of Upload: 04-12-2015
Court Name: New Delhi
Appelant Advocate
Respondant Advocate
CONSUMER DISPUTES REDRESSAL FORUM-VI (DISTT. NEW DELHI), ‘M’ BLOCK, 1STFLOOR, VIKAS BHAWAN, I.P.ESTATE, NEW DELHI-110002.Case No.CC/1135/12 Dated:In the matter of:1.SMT. MANJU MISHRA,W/O LT. SHRI SURINDER NATH SHARMA,R/O H.NO. M-13, SHARTI NAGAR,DELHI-110052 &helli...
Case Number: 1135
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Date of Filing: 21-11-2012
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Date of Upload: 07-09-2015
Case Number: 843
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Date of Filing: 13-10-2003
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Date of Upload: 01-08-2015
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Question : Am I eligible to file case against Northern Railway in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Northern Railway ?
Answer : A complaint may be made against Northern Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.