Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in


Latest Judgments

Total 1562 Consumer Court Cases Against Amazon.

Delhi

AMAZON V/S SONIA DABAS

Amazon  

Court Name: West Delhi

Appelant Advocate

Respondant Advocate

BEFORE THE CONSUMER DIPUTES REDRESSAL COMMISSION-III (WEST)C-150-151, COMMUNITY CENTRE, JANAKPURI,NEW DELHI-110058CC/551/17IN THE MATTERS OF:-Sonia Dabas ……COMPLAINANTVERSUSAmazon(Amiable Electronics Pvt. Ltd.) & Anr. ……OPPOSITE PARTIES Coram:SONI...

Case Number: 17

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Date of Filing: 11-09-2017

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Date of Upload: 09-02-2024

Rajasthan

Amazon V/S Virendra singh sankhla

Amazon  

Court Name: Jaipur-IV

Appelant Advocate Bhupendra Jain

Respondant Advocate

Case Number: 36

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Date of Filing: 15-02-2022

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Date of Upload: 05-02-2024

Karnataka

AMAZON SERVICES INDIA V/S K PRANSANTH

Amazon  

Court Name: Bangalore 1st & Rural Additional

Appelant Advocate

Respondant Advocate

Case Number: 309

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Date of Filing: 17-10-2022

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Date of Upload: 14-02-2024

Maharashtra

Amazon Seller Services, Maharashtra & Other 1 V/S Dr. Manoj Ashiram Margiya

Amazon  

Court Name: Gadchiroli

Appelant Advocate Self

Respondant Advocate

Case Number: 1

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Date of Filing: 01-01-2021

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Date of Upload: 20-02-2024

Maharashtra

Amazon India V/S Dinesh Gaikwad

Amazon  

Court Name: Nashik

Appelant Advocate Ramesh D. Jadhav

Respondant Advocate

Case Number: 110

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Date of Filing: 25-02-2022

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Date of Upload: 23-02-2024

Haryana

Amazon V/S Ajay Kumar Jha S/o Nageshwar Jha

Amazon  

Court Name: Faridabad

Appelant Advocate

Respondant Advocate

Distic forum Faridabad, hariyanafaridabadfinal orderComplaint Case No. CC/32/2021( Date of Filing : 19 Jan 2021 )1. Ajay Kumar Jha S/o Nageshwar JhaH. No. 71, Gali No. 46...........Complainant(s)Versus1. AmazonPlote No. 3............Opp.Party(s) BEFORE: PRESENT:Dated : 31 Jan 20...

Case Number: 32

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Date of Filing: 19-01-2021

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Date of Upload: 01-02-2024

Orissa

1. Amazon Seller Services Private Ltd. (ASSPL), V/S Prasanta Kumar Kar

Amazon  

Court Name: Sambalpur

Appelant Advocate

Respondant Advocate Sri. R.K. Dash, Adv. & Associates

District Consumer Disputes Redressal Commission, SambalpurNear, SBI Main Branch, SambalpurUploaded by Office AssistanceComplaint Case No. CC/95/2023( Date of Filing : 09 Jun 2023 )1. Prasanta Kumar KarAged about 59 years, S/O-Late Khageswar Kar, R/O- Modipara, Near Pani Tanki, Ps...

Case Number: 95

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Date of Filing: 09-06-2023

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Date of Upload: 30-01-2024

Circuit Bench Aurangabad

Amazon Seller Services Pvt Ltd V/S Shankar Mana Choudhari

Amazon  

Court Name: StateCommission

Appelant Advocate Adv M B Ubale

Respondant Advocate

Case Number: 299

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Date of Filing: 01-03-2023

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Date of Upload: 30-01-2024

Haryana

AMAZON SELLER SERVICES PVT. LTD. V/S NISHANT KUMAR

Amazon  

Court Name: Gurgaon

Appelant Advocate

Respondant Advocate

Case Number: 280

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Date of Filing: 27-03-2022

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Date of Upload: 02-02-2024

Uttar Pradesh

Manager/Sales Officer Company Amazon V/S Yash Singh

Amazon  

Court Name: Ghazipur

Appelant Advocate Shri Lalbahadur Singh, Shri Lallan Singh

Respondant Advocate

Case Number: 91

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Date of Filing: 25-03-2023

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Date of Upload: 30-01-2024

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.