Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1816 Consumer Court Cases Against Amazon.

Haryana

Amazon India V/S Piyush

Amazon   Amazon   Amazon India  

Court Name: Rohtak

Appelant Advocate Complainant in Person

Respondant Advocate

District Consumer Disputes Redressal Commission Rohtak.Haryana. Complaint Case No. CC/22/461( Date of Filing : 09 Aug 2022 )1. Piyush898/14 Near Adarsh School Krishna Colony Rohtak, Haryana Pin-124001............Complainant(s)Versus1. Amazon India 26/1, Bridge Gateway, 8th Floor ...

Case Number: 22

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Date of Filing: 09-08-2022

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Date of Upload: 12-12-2022

Punjab

Amazon India V/S Nikshat Sharma

Amazon   Amazon   Amazon India  

Court Name: Jalandhar

Appelant Advocate

Respondant Advocate

Distt Consumer Disputes Redressal CommissionLadowali Road, District Administrative Complex,2nd Floor, Room No - 217 JALANDHAR (PUNJAB) Complaint Case No. CC/418/2021( Date of Filing : 16 Dec 2021 )1. Nikshat Sharma aged 20 Years son of Shri Vijay Sharma resident of Principal resi...

Case Number: 418

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Date of Filing: 16-12-2021

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Date of Upload: 17-12-2022

Jharkhand

Amazon Panachi Infradev LLp V/S Bablu Godsora

Amazon  

Court Name: Bokaro

Appelant Advocate

Respondant Advocate

District Consumer Disputes Redressal Commission, BokaroDate of Filing-27-11-2019Date of final hearing-07-12-2022Date of Order-07-12-2022Case No. 157/2019 Bablu Godsora, Manjhi Tola, Balidih, BokaroVs.Amozon, Panache Infradev LLP, Plot No. 87,Ganesh Complex, Rani Hati Amta Road Mo...

Case Number: 157

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Date of Filing: 27-11-2019

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Date of Upload: 09-12-2022

Karnataka

AMAZON AND SBI V/S TILAK M B

Sbi   Amazon   Amazon  

Court Name: Mysore

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION MYSURUNo.1542 F, Anikethana Road, C and D Block, J.C.S.T. Layout, Kuvempunagara,Kuvempunagara, (Behind Jagadamba Petrol Bunk), Mysuru-570023Complaint Case No. CC/339/2022( Date of Filing : 15 Nov 2022 )1. TILAK M BKUVEMPU BADAVANE C...

Case Number: 339

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Date of Filing: 15-11-2022

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Date of Upload: 05-12-2022

Kerala

Amazon V/S Gokul M

Amazon   Amazon  

Court Name: Thiruvananthapuram

Appelant Advocate

Respondant Advocate

...

Case Number: 393

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Date of Filing: 28-10-2022

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Date of Upload: 31-12-2022

Orissa

AMAZON ONLINE SHOPPING V/S SESHADEV MALLICK

Amazon   Online Shopping  

Court Name: Bhadrak

Appelant Advocate In Person

Respondant Advocate Shri Rahul Sundaram

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONBHADRAKComplaint Case No. CC/39/2021( Date of Filing : 05 Apr 2021 )1. SESHADEV MALLICKAt- Balibil, Po- Ichhapur, Dist- Bhadrak, Pin- 756127BhadrakOdisha...........Complainant(s)Versus1. AMAZON ONLINE SHOPPINGBrigade Gateway, 8th Flo...

Case Number: 39

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Date of Filing: 05-04-2021

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Date of Upload: 30-11-2022

Karnataka

M/s Amazon Seller Services Pvt Ltd V/S Mr.Vinay Eathiraj

Amazon  

Court Name: Bangalore 3rd Additional

Appelant Advocate

Respondant Advocate

Heading1Heading2Complaint Case No. CC/1675/2019( Date of Filing : 28 Oct 2019 )1. Mr.Vinay EathirajS/o.Eathiraj, Aged Major, R/at No.28,1st Cross,Lawyers Layout,Hommadevanahalli, Bannerghatta Road, Bengaluru-560083. 2. Smt.Uma Eathiraj S.JW/o.Eathiraj,Aged Major, R/at No.28,1st C...

Case Number: 1675

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Date of Filing: 28-10-2019

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Date of Upload: 14-12-2022

West Bengal

THE DIRECTOR, Amazon Seller Service Private Limited. V/S NANDINI DUTTA

Amazon   Amazon  

Court Name: Burdwan

Appelant Advocate Debdas Rudra

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION166 Nivedita Pally, G.T. Road, P.O. Sripally,Dist Purba Bardhaman - 713103WEST BENGALComplaint Case No. CC/41/2022( Date of Filing : 04 Mar 2022 )1. NANDINI DUTTABURDWANPURBA BURDWANWEST BENGAL...........Complainant(s)Versus1. THE DI...

Case Number: 41

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Date of Filing: 04-03-2022

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Date of Upload: 09-12-2022

Haryana

Amazon India V/S Ashish Yadav

Amazon   Amazon   Amazon India  

Court Name: Karnal

Appelant Advocate Yash Chopra

Respondant Advocate Gaurav Arya

BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, KARNAL. Complaint No.473 of 2022 Date of instt.16.08.2022 Date of Decision:26.11.2022Ashish Yadav son of Sh. Laxman Dass, resident of house no.537-R, model town, Karnal…….Complainant. VersusAmaz...

Case Number: 473

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Date of Filing: 16-08-2022

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Date of Upload: 28-11-2022

Chandigarh

Amazon Salier Services Pvt. Ltd. V/S Vijay Kumar

Amazon   Amazon  

Court Name: DF-II

Appelant Advocate In Person

Respondant Advocate Inderjit Singh, Adv.

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION-II,U.T. CHANDIGARHConsumer Complaint No:1003 of 2019Date of Institution:03.10.2019Date of Decision:22.11.2022Vijay Kumar, 3rd F. House No.5, Raipur Kalan, Chandigarh …..ComplainantVersusAmazon Seller Services Private Limited,...

Case Number: 1003

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Date of Filing: 01-10-2019

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Date of Upload: 12-12-2022

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.