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Consumer Court in West Tripura

West Tripura Consumer Court Address

Address: Khadyo-o-Bhokta Bhaban P. N. Complex, Gurkhabasti, Agartala, Tripura West-799006

Email ID: complaints@consumercourt.in

Website: https://www.consumercourt.in/

Judgments by Category.

Travel | Airline

Trip | Hotel | Travel | Airlines | Club

Cargo | Courier

Cargo | Courier

Development Authority / Board

Development Authority | Development Board.

E-Commerce

Amazon | Flipkart | Myntra | Snapdeal | Tata Cliq | Ajio | Nykaa

Electric Companies

Electricity Board | Vidyut.

Fashion

Fashion | Shoes

Fitness | Gym

Fitness | Gym

Hospital | Medical

Hospital | Medical | Clinic

Latest Judgments

List of Consumer Court case in West Tripura. Total 1043 cases registered in West Tripura Consumer Court.

Tripura

Sri Santa Kumar Roy V/S Sri Nirmal Das.

Consumer Court: West Tripura

Appelant Advocate Mr.T.K.Das, Smti.P.Debnath, Miss.P.Debnath.

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONWEST TRIPURA : AGARTALACASE NO: CC- 07 of 2023Nirmal DasS/O- Nagendra Das,S/6 25B Saizawhawal Section,Near Bank of Maharastra,Bawngkawn, Aizwal Municipal Council,Aizwal, Mizoram.Presently residing at:Sri Nirmal Das,C/O- Rajat Bhowmik...

Case Number: 7

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Date of Filing: 27-01-2023

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Date of Upload: 09-06-2023

Tripura

The ICICI Bank, Represented by its Branch Manager V/S Shri Bapi Banik

ICICI Bank  

Consumer Court: West Tripura

Appelant Advocate Self

Respondant Advocate Mr.D.Sarma, Mr.P.Das, Mr.D.Das.

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONWEST TRIPURA : AGARTALACASE NO: CC- 363 of 2022Sri Bapi Banik,S/O- Sri Sankar Lal Banik,40/1, Central Road, Agartala,West Tripura, Pin- 799001. .....….......Complainant.-VERSUS-The ICICI Bank,Agartala Branch,Chittrakatha Compl...

Case Number: 363

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Date of Filing: 20-07-2022

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Date of Upload: 09-06-2023

Tripura

Axis Bank, Represented by the Branch Head. V/S Smt. Sabitri Das (Bhowmik)

Axis Bank  

Consumer Court: West Tripura

Appelant Advocate Mr.J.Majumder, Mrs.D.Bhattacharjee, Miss.M.Gupta

Respondant Advocate Mrs.P.Chakraborty

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONWEST TRIPURA : AGARTALACASE NO: CC- 370 of 20221. Smt. Sabitri Das(Bhowmik),W/O- Late Debajyoti Bhowmik,142, Holding No. 1739F,Ward No. 29, North Badharghat,Madhyapara, Milansangha,Bordowali, P.O. A.D. Nagar,West Tripura-799003.2. Ma...

Case Number: 370

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Date of Filing: 04-08-2022

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Date of Upload: 09-06-2023

Tripura

The Branch Manager, HDFC Bank Ltd. V/S Ajoy Krishna Paul

HDFC Bank   Hdfc  

Consumer Court: West Tripura

Appelant Advocate Mr.P.R.Barman, Mr.K.Nath, Miss.A.Debbarma

Respondant Advocate Mr.M.K.Arya, Mr.P.Deb

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONWEST TRIPURA : AGARTALACASE NO: CC- 107 of 20191. Sri Ajoy Krishna Paul,S/O. Lt. Akhil Krishna Paul,C/O.-M/S Radha Rani Store,R/O.-Netaji Subhash Road, Agartala,P.O.-Agartala, P.S.-West Agartala,Dist. West Tripura, Pin-799001. .........

Case Number: 107

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Date of Filing: 19-12-2019

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Date of Upload: 09-06-2023

Tripura

Branch Manager, Reliance General Insurance Company Ltd. V/S Sri Dipanjan Das.

Reliance   Reliance General Insurance   General Insurance  

Consumer Court: West Tripura

Appelant Advocate Mr.P.Saha, Mr.R.Sinha.

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONWEST TRIPURA : AGARTALACASE NO: CC- 05 of 2023Sri Dipanjan Das,S/O- Chandan Das,Assam Agartala Road,Near Bijay Sangha Club,P.O. Khayerpur,P.S. Bodhjungnagar,District- West Tripura- 799008. …...............Complainant.-VERSUS-1...

Case Number: 5

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Date of Filing: 27-01-2023

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Date of Upload: 09-06-2023

Tripura

Axis Bank Limited, Represented by Branch Manager. V/S Smt. Krishna Chanda Nandi

Axis Bank  

Consumer Court: West Tripura

Appelant Advocate Mr.A.Nandi, Mr.M.Debnath, Mr.R.Nama, Mr.P.Bhowmik

Respondant Advocate Mrs.P.Chakraborty

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONWEST TRIPURA : AGARTALACASE NO: CC- 382 of 2022.1. Smt. Krishna Chanda (Nnadi),W/O.-Sri Ashish Nandi,R/O.-Ward No.19, Lotus Club Lane,CR Road, P.S.-East Agartala,P.O.-Agartala College, Pin-799004.Dist. -West Tripura.....................

Case Number: 382

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Date of Filing: 03-09-2022

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Date of Upload: 09-06-2023

Tripura

Sri Gobinda Chandra Kar. V/S Smt. Rama Chakraborty

Consumer Court: West Tripura

Appelant Advocate Mr.P.Roy Barman, Mr.K.Nath, Mr.P.Roy, Mr.A.Baidya, Mr.K.Chakraborty

Respondant Advocate Mr.P.Datta, Mr.D.De, Mr.M.Roy

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONWEST TRIPURA : AGARTALACASE NO: CC- 116 of 2021.1. Smt. Rama Chakraborty,W/O. Sri Kajal Chakraborty,Resident of Kaberi Valencia, Shibnagar,College Road Extension,P.O.-Agartala College, P.S.-East Agartala,Dist. West Tripura, Pin-79900...

Case Number: 116

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Date of Filing: 05-10-2021

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Date of Upload: 03-06-2023

Tripura

The Branch Manager, State Bank of India V/S Md. Anwar Hossain

State Bank Of India   Bank Of India  

Consumer Court: West Tripura

Appelant Advocate Mr.D.Saha, Miss.P.Roy

Respondant Advocate Mr.K.Nandi

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONWEST TRIPURA : AGARTALACASE NO: CC- 318 of 2022Md. Anwar HossainS/O- Abul Hossain,South Ramnagar, Near PEC Brick field,P.S. West Agartala,Agartala, Tripura West- 799001. .....….......Complainant.-VERSUS-The Branch Manager,Sta...

Case Number: 318

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Date of Filing: 29-04-2022

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Date of Upload: 26-05-2023

Tripura

Global Senior Vice President and Country Head of Amazon India V/S Pallab Nag

Amazon  

Consumer Court: West Tripura

Appelant Advocate Self

Respondant Advocate Mr.A.L.Saha, Mr.K.Nandi.

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONWEST TRIPURA : AGARTALACASE NO: CC- 50 of 2021Sri Pallab Nag,S/O- Lt. Malay Kanti Nag,119-Bijoykumar Chowmuhani, Krishnanagar,S.B.I. Regional Office, Agartala(part),Agartala, West Tripura- 799001. .............Complainant.-VERSUS-1....

Case Number: 50

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Date of Filing: 19-07-2021

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Date of Upload: 26-05-2023

Tripura

The Authorized Signatory, Liberty General Insurance Co. Ltd. V/S Sri Birendra Debnath

Liberty General Insurance   General Insurance  

Consumer Court: West Tripura

Appelant Advocate Mr.U.K.Majumder

Respondant Advocate Mr. K. De

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONWEST TRIPURA : AGARTALACASE NO: CC- 317 of 20221. Sri Birendra Debnath,S/O- Late Gouranga Debnath,2. Smt. Arati Debnath,W/O- Sri Birendra Debnath,Both are residents of :Devinagar, Ranirbazar,P.O. & P.S. Ranirbazar,West Tripura- 7...

Case Number: 317

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Date of Filing: 28-04-2022

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Date of Upload: 26-05-2023

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What is the Consumer Forum?

Consumer Forum West Tripura, also known as the Consumer Disputes Redressal Forum of West Tripura - Tripura, is established to protect consumer rights and provide a swift and cost-effective solution for consumer complaints. Consumer Forum West Tripura provides a platform for consumers of West Tripura - Tripura to file complaints against unfair trade practices by the seller, any type of defect in products, or deficient services. There are three levels of Consumer Forum – District Forum i.e West Tripura, State Forum i.e. State Commission consumer forum, and National Forum, each with varying jurisdictions. The main purpose of West Tripura consumer forum is to safeguarding consumers' interests and promoting ethical business practices by holding companies accountable for any violations of consumer rights.

Who can file a complaint before a West Tripura Consumer Forum?

In general, any consumer who has purchased goods or availed any service for the personal use can file a complaint before a West Tripura Consumer Forum.

Defination of Consumer in THE CONSUMER PROTECTION ACT, 2019

(7) "consumer" means any person who—

(i) buys any goods for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any user of such goods other than the person who buys such goods for consideration paid or promised or partly paid or partly promised, or under any system of deferred payment, when such use is made with the approval of such person, but does not include a person who obtains such goods for resale or for any commercial purpose; or

(ii) hires or avails of any service for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any beneficiary of such service other than the person who hires or avails of the services for consideration paid or promised, or partly paid and partly promised, or under any system of deferred payment, when such services are availed of with the approval of the first mentioned person, but does not include a person who avails of such service for any commercial purpose.

Explanation.— For the purposes of this clause,—
(a) the expression "commercial purpose" does not include use by a person of goods bought and used by him exclusively for the purpose of earning his livelihood, by means of self-employment;
(b) the expressions "buys any goods" and "hires or avails any services" includes offline or online transactions through electronic means or by teleshopping or direct selling or multi-level marketing;

What type of cases can be filed in Consumer Forum?

If you have any disputes and grievances related to your purchase of goods or services and the company is not solving your problem even after filing complaint to the customer care, you can file case against that company in Consumer Forum.

Defective Goods : Consumer can file cases if the purchased goods are defective, substandard, or not as described.

Deficient Services : Complaints regarding services that are deficient or not as promised.

Unfair Trade Practices : Unfair trade practices such as misleading advertisements, false representations, or deceptive business practices.

Overcharging or Unjust Pricing : Complaints related to overpricing, price manipulation, or charging more than the specified.

Faulty Products : Issues arising from products that are unsafe to use, pose health hazards, or do not meet safety standards.

Delay in Services : Cases where there is an unreasonable delay in providing services, causing inconvenience to the consumer.

Product Liability : Instances where a product causes harm or injury due to design defects, manufacturing defects, or inadequate warnings.

Unsatisfactory Professional Services : Disputes arising from services provided by professionals such as doctors, architects, etc.

E-commerce Transactions : Complaints related to the online purchases, including non-delivery of item, quality, or non-compliance with terms and conditions.

What is the procedure of filing the case in West Tripura consumer Forum

When you have not received any satisfactory response from the seller even after contacting to their customer care or even submitting your complaint in anyway, the next step is to file your case in the West Tripura consumer Forum. Before filing a case, you need to send a Legal Notice to the opposite party for dispute resolution. If there's no response or resolution within the stipulated time, you can file your case in the West Tripura consumer Forum.

What is the time limit for filing a case in West Tripura Consumer Forum?

As per THE CONSUMER PROTECTION ACT, 2019 , The District Commission, the State Commission or the National Commission shall not admit a complaint unless it is filed within two years from the date on which the cause of action has arisen.