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Consumer Court in West Tripura

West Tripura Consumer Court Address

Address: Khadyo-o-Bhokta Bhaban P. N. Complex, Gurkhabasti, Agartala, Tripura West-799006

Email ID: complaints@consumercourt.in

Website: https://www.consumercourt.in/

Latest Judgments

List of Consumer Court case in West Tripura. Total 1020 cases registered in West Tripura Consumer Court.

Tripura

H.D.F.C. ERGO General Insurance Company, Represented by its Branch Manager V/S Shri Asim Kuki

General Insurance  

Consumer Court: West Tripura

Appelant Advocate Mr.B.Saha, Miss.D.Debbarma

Respondant Advocate Mr.S.Choudhury.

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONWEST TRIPURA : AGARTALACASE NO: CC- 175 of 2022Sri Asim Kuki,S/O- Sri Ananda Kr. Kuki,Chhanlog Para, P.O.- Hawaibari,P.S. Teliamura, District- Khowai,Tripura- 799205. ...........Complainant.-VERSUS-H.D.F.C. ERGO General Insurance Co....

Case Number: 175

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Date of Filing: 16-04-2022

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Date of Upload: 27-04-2023

Tripura

The Chief Executive Officer (CEO), Go Airlines India Pvt. Ltd. V/S Shri Sankar Bhattacharjee

Airline   Go Airlines  

Consumer Court: West Tripura

Appelant Advocate Self

Respondant Advocate Mr.A.L.Saha, Mr.K.Nandi, Mr.S.Bhowmik

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONWEST TRIPURA : AGARTALACASE NO: CC- 07 of 2021.1. Shri Sankar Bhattacharjee,S/O. Late Birendra Ch. Bhattacharjee,C/O. Shri Ajit Debbarma,Old Kalibari Lane, Krishnanagar,(Near Advisor Chowmohani),P.O.-Head Post Office, Agartala,P.S.-W...

Case Number: 7

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Date of Filing: 18-01-2021

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Date of Upload: 27-04-2023

Tripura

The Managing Director, Tripura Natural Gas Company Ltd. V/S Shri Biswajit Debnath.

Consumer Court: West Tripura

Appelant Advocate Self

Respondant Advocate Mr.H.Debbarma, Smt.P.Dhar

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONWEST TRIPURA : AGARTALACASE NO: CC- 70 of 2022Sri Biswajit Debnath,S/O- Sri Bhajan Ch. Debnath,Dhaleswar Road No. 11(Near Bundh),P.O.- Dhaleswar,District- west Tripura- 799007. ..............…......Complainant.-VERSUS-1. The M...

Case Number: 70

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Date of Filing: 14-03-2022

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Date of Upload: 27-04-2023

Tripura

Branch Manager, DTDC Express Ltd. V/S Smt. Aparna Bhowmik

Dtdc  

Consumer Court: West Tripura

Appelant Advocate Mr.A.L.Saha, Mr.K.Nandi, Mr.S.Bhowmik

Respondant Advocate Mr.B.Deb, Mr.K.Paul

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONWEST TRIPURA : AGARTALACASE NO: CC- 359 of 2022Smt. Aparna Bhowmik,W/O- Sri Samir Chakraborty,Near Circuit House,P.O. Abhoynagar, Agartala,District- West Tripura- 799005. .............Complainant.-VERSUS-1. Branch Manager,DTDC Expres...

Case Number: 359

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Date of Filing: 13-07-2022

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Date of Upload: 20-04-2023

Tripura

Shri Subhradeep Majumder V/S Shri Abhijit Paul

Consumer Court: West Tripura

Appelant Advocate Mr.K.K.Pal, Mr.H.K.Bhaumik

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONWEST TRIPURA : AGARTALACASE NO: CC- 319 of 2022Sri Abhijit Paul,S/o Sri Naresh Chandra Paul,Presently residing at:-Manjyoti Residency,Bhati Abhoynagar(West ),Near Indira Gandhi Statue,Agartala, P.S. West Agartala,P.O. Abhoynagar,Dist...

Case Number: 319

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Date of Filing: 29-04-2022

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Date of Upload: 20-04-2023

Tripura

The Divisional Manager, The Oriental Insurance Company Limited. V/S Shri Arindam Ghosh, F/O. Miss Sayantika Ghosh.

The Oriental Insurance   Oriental Insurance  

Consumer Court: West Tripura

Appelant Advocate Mr.B.C.Biswas.

Respondant Advocate Mr.P.K.Debnath

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONWEST TRIPURA : AGARTALACASE NO: CC- 60 of 2021.1. Shri Arindam Ghosh, Principal Insurer andfather of the Claimant Petitioner.Miss Sayantika Ghosh,D/O. Shri Arindam Ghosh,Ramnagar Road No.2, P.O.-Ramnagar,Dist. -West Tripura, Agartala...

Case Number: 60

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Date of Filing: 30-07-2021

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Date of Upload: 20-04-2023

Tripura

Smt. Nibedita Baidya V/S Smt. Kalpana Mallick

Consumer Court: West Tripura

Appelant Advocate Mr.B.K.Nath

Respondant Advocate Mr.S.De

Case Number: 114

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Date of Filing: 04-10-2021

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Date of Upload: 13-04-2023

Tripura

Star Health and Allied Insurance Company Limited. V/S Sri Joydeep Roy Barman.

Star Health  

Consumer Court: West Tripura

Appelant Advocate Mr.B.R.Bhattacharjee.

Respondant Advocate Mr.M.K.Arya, Mr.P.Deb

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONWEST TRIPURA : AGARTALACASE NO: CC- 87 of 2021Sri Joydeep Roy Barman,S/O- Sri Samir Ranjan Barman,38, Akhaura Road, Old RMS Chowmuhani,P.O. Agartala, P.S. West Agartala,District- West Tripura- 799001. .............Complainant.-VERSUS...

Case Number: 87

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Date of Filing: 07-09-2021

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Date of Upload: 11-04-2023

Tripura

Bajaj Allianz General Insurance Company Ltd., represented by its Chief Executive Officer & others. V/S Sri Arijit Bhattacharjee.

Bajaj Allianz   Bajaj Allianz General Insurance   General Insurance   Bajaj  

Consumer Court: West Tripura

Appelant Advocate Mr.S.Choudhury, Mr.A.Paul.

Respondant Advocate Smt.B.Chakraborty, Mr.S.Chakraborty

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONWEST TRIPURA : AGARTALACASE NO: CC- 23 of 2021Sri Arijit Bhattacharjee,S/O- Sri Arun Kanti Bhattacharjee,Bhattapukur near Apanjan Club,P.O. & P.S. A.D. Nagar,District- West Tripura- 799003. .............Complainant.-VERSUS-1. T...

Case Number: 23

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Date of Filing: 20-03-2021

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Date of Upload: 11-04-2023

Tripura

The Branch Manager, Bajaj Allianz General Insurance Co. Ltd. V/S Smti. Subhya Rani Debbarma.

Bajaj Allianz   Bajaj Allianz General Insurance   General Insurance   Bajaj  

Consumer Court: West Tripura

Appelant Advocate Mr.S.Chakraborty.

Respondant Advocate Mr.S.Chakraborty, Mrs.B.Chakraborty

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONWEST TRIPURA : AGARTALACASE NO: CC- 48 of 2022.Smt. Subhya Rani Debbarma,W/O. Lt. Rabi Debbarma,Vill. & P.O.-Mohanbog,P.S.-Melaghar,Dist. Sepahijala Tripura- 799115,…....….......................Complainant.-VERSUS-1...

Case Number: 48

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Date of Filing: 17-02-2022

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Date of Upload: 06-04-2023

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What is the Consumer Forum?

Consumer Forum West Tripura, also known as the Consumer Disputes Redressal Forum of West Tripura - Tripura, is established to protect consumer rights and provide a swift and cost-effective solution for consumer complaints. Consumer Forum West Tripura provides a platform for consumers of West Tripura - Tripura to file complaints against unfair trade practices by the seller, any type of defect in products, or deficient services. There are three levels of Consumer Forum – District Forum i.e West Tripura, State Forum i.e. State Commission consumer forum, and National Forum, each with varying jurisdictions. The main purpose of West Tripura consumer forum is to safeguarding consumers' interests and promoting ethical business practices by holding companies accountable for any violations of consumer rights.

Who can file a complaint before a West Tripura Consumer Forum?

In general, any consumer who has purchased goods or availed any service for the personal use can file a complaint before a West Tripura Consumer Forum.

Defination of Consumer in THE CONSUMER PROTECTION ACT, 2019

(7) "consumer" means any person who—

(i) buys any goods for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any user of such goods other than the person who buys such goods for consideration paid or promised or partly paid or partly promised, or under any system of deferred payment, when such use is made with the approval of such person, but does not include a person who obtains such goods for resale or for any commercial purpose; or

(ii) hires or avails of any service for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any beneficiary of such service other than the person who hires or avails of the services for consideration paid or promised, or partly paid and partly promised, or under any system of deferred payment, when such services are availed of with the approval of the first mentioned person, but does not include a person who avails of such service for any commercial purpose.

Explanation.— For the purposes of this clause,—
(a) the expression "commercial purpose" does not include use by a person of goods bought and used by him exclusively for the purpose of earning his livelihood, by means of self-employment;
(b) the expressions "buys any goods" and "hires or avails any services" includes offline or online transactions through electronic means or by teleshopping or direct selling or multi-level marketing;

What type of cases can be filed in Consumer Forum?

If you have any disputes and grievances related to your purchase of goods or services and the company is not solving your problem even after filing complaint to the customer care, you can file case against that company in Consumer Forum.

Defective Goods : Consumer can file cases if the purchased goods are defective, substandard, or not as described.

Deficient Services : Complaints regarding services that are deficient or not as promised.

Unfair Trade Practices : Unfair trade practices such as misleading advertisements, false representations, or deceptive business practices.

Overcharging or Unjust Pricing : Complaints related to overpricing, price manipulation, or charging more than the specified.

Faulty Products : Issues arising from products that are unsafe to use, pose health hazards, or do not meet safety standards.

Delay in Services : Cases where there is an unreasonable delay in providing services, causing inconvenience to the consumer.

Product Liability : Instances where a product causes harm or injury due to design defects, manufacturing defects, or inadequate warnings.

Unsatisfactory Professional Services : Disputes arising from services provided by professionals such as doctors, architects, etc.

E-commerce Transactions : Complaints related to the online purchases, including non-delivery of item, quality, or non-compliance with terms and conditions.

What is the procedure of filing the case in West Tripura consumer Forum

When you have not received any satisfactory response from the seller even after contacting to their customer care or even submitting your complaint in anyway, the next step is to file your case in the West Tripura consumer Forum. Before filing a case, you need to send a Legal Notice to the opposite party for dispute resolution. If there's no response or resolution within the stipulated time, you can file your case in the West Tripura consumer Forum.

What is the time limit for filing a case in West Tripura Consumer Forum?

As per THE CONSUMER PROTECTION ACT, 2019 , The District Commission, the State Commission or the National Commission shall not admit a complaint unless it is filed within two years from the date on which the cause of action has arisen.