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Consumer Court in West Tripura

West Tripura Consumer Court Address

Address: Khadyo-o-Bhokta Bhaban P. N. Complex, Gurkhabasti, Agartala, Tripura West-799006

Email ID: complaints@consumercourt.in

Website: https://www.consumercourt.in/

Latest Judgments

List of Consumer Court case in West Tripura. Total 1024 cases registered in West Tripura Consumer Court.

Tripura

SBI General Insurance Company Ltd. V/S Mr. Rajesh Paul.

Sbi   Sbi General Insurance   General Insurance  

Consumer Court: West Tripura

Appelant Advocate Mr.P.Rathor, Smt.T.R.Shil, Mr.S.Debbarma, Smt.B.Debbarma.

Respondant Advocate Mr.P.K.Ghosh.

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONWEST TRIPURA : AGARTALACASE NO: CC- 34 of 2021Sri Rajesh Paul,S/O- Sri Gopal Paul,R/O- Ajit Palli, Jogendranagar,Near Najrul H.S. School,P.S. East Agartala, Agartala,District-West Tripura- 799004. ........Complainant.-VERSUS-1. SBI G...

Case Number: 34

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Date of Filing: 23-04-2021

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Date of Upload: 18-03-2023

Tripura

Smt. Nibedita Baidya V/S Mrs. Saptamita Saha. Represented by Sri Sunil Saha.

Consumer Court: West Tripura

Appelant Advocate Mrs.S.Deb(Gupta), Mr.B.Paul, Miss.K.Ghosh

Respondant Advocate Mr.S.De

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONWEST TRIPURA : AGARTALACASE NO: CC- 92 of 2021Smt. Saptamita Saha,D/O- Sri Sunil Saha,W/O- Sri Chiranjeeb Mohanty,Dhaleswar Road No. 16,P.O. Dhaleswar, P.S. East Agartala,District- West Tripura-799007.Represented by her Attorney:Sri ...

Case Number: 92

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Date of Filing: 09-10-2021

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Date of Upload: 18-03-2023

Tripura

DIGIT General Insurance Limited, Represented by its General Manager. V/S Sri Bijoy Sarkar

General Insurance  

Consumer Court: West Tripura

Appelant Advocate Miss.M.Choudhury, Mr.S.Chrkraborty

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONWEST TRIPURA : AGARTALACASE NO: CC- 330 of 2022Sri Bijoy Sarkar,S/O- Sri Haritosh Sarkar,P.O. West Noabadi, P.S. Bodhjungnagar,District- West Tripura- 799008. .........Complainant.-VERSUS-1. DIGIT General Insurance Limited,Formerly K...

Case Number: 330

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Date of Filing: 04-06-2022

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Date of Upload: 16-03-2023

Tripura

The Branch Manager, Punjab National Bank V/S Smt Hena Rani Deb (Datta)

Punjab National Bank   Punjab  

Consumer Court: West Tripura

Appelant Advocate Mr.P.R.Barman, Miss.N.Ghosh, Miss.A.Debbarma

Respondant Advocate Mr. S. K. Banerjee

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONWEST TRIPURA : AGARTALACASE NO: CC- 369 of 2022.1. Smt. Hena Rani Deb(Datta),W/O. Tapan Kr. Datta,R/O. Datta Kutir Banik Chowmuhani,P.O.- ONGC, Agartala,P.S.-Amtali, Pin-799014,Dist.- West Tripura …....…...................

Case Number: 369

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Date of Filing: 02-08-2022

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Date of Upload: 16-03-2023

Tripura

The Divisional Manager, New India Assurance Company Limited. V/S Sri Dhaneswar Nath.

New India Assurance  

Consumer Court: West Tripura

Appelant Advocate Mr.K.S.Sarma, Mr.D.Denath.

Respondant Advocate Mr.G.S.das

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONWEST TRIPURA : AGARTALACASE NO: CC- 407 of 2022Sri Dhaneswar Nath,S/O- Lt. Chittaranjan Nath,Jangalia, P.O. & P.S. Bishalgarh,District- Sepahijala- 799102. …...........Complainant.-VERSUS-1. The Divisional Manager,New Indi...

Case Number: 407

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Date of Filing: 10-11-2022

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Date of Upload: 16-03-2023

Tripura

The Branch Manager of Reliance General Insurance. V/S Sri Rathindra Tripura

Reliance   Reliance General Insurance  

Consumer Court: West Tripura

Appelant Advocate Mr.R.Choudhury, Miss.T.Roy, Miss.S.Debbarma, Miss.R.Debbarma

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONWEST TRIPURA : AGARTALACASE NO: CC- 16 of 2022Sri Rathindra Tripura,S/O- Sri Garindra Tripura,Vill + P.O.- Sonaichari,P.S. Sabroom,District- South Tripura.Pin- 799145.Presently residing at:C/o- Sri Joylal Das,Vill. + P.O. Chechuria,P...

Case Number: 16

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Date of Filing: 12-01-2022

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Date of Upload: 04-03-2023

Tripura

Amazon India Pvt. Ltd. V/S Sri Surajit Roy.

Amazon  

Consumer Court: West Tripura

Appelant Advocate Self

Respondant Advocate Mr.A.L.Saha, Mr.K.Nandi, Mr.S.Bhowmik

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONWEST TRIPURA : AGARTALACASE NO: CC- 64 of 2022Sri Surajit Roy,S/O- Lt. Chitta Ranjan Roy,Chitta Ranjan Road, Agartala,P.O. College Tilla, P.S. East Agartala,District- West Tripura- 799001. ….....Complainant.-VERSUS-1. Amazon I...

Case Number: 64

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Date of Filing: 05-03-2022

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Date of Upload: 04-03-2023

Tripura

Department of Posts, Ministry of Communication V/S Sri Dipankar Sarkar.

Consumer Court: West Tripura

Appelant Advocate Mr.S.Chakraborty, Mrs.B.Chakraborty

Respondant Advocate Mr.B.Majumder

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONWEST TRIPURA : AGARTALACASE NO: CC- 15 of 2022Sri Dipankar Sarkar,S/O- Sri Niranjan Sarkar,West Durgapur, near Ishanchandranagar HS School,Ishanchandranagar, Pin- 799003,District- West Tripura. .........Complainant.-VERSUS-1. Departm...

Case Number: 15

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Date of Filing: 12-01-2022

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Date of Upload: 04-03-2023

Tripura

Mr. Brijesh Kumar D Kanani V/S Sri Ratnadeep Sircar

Consumer Court: West Tripura

Appelant Advocate Mr.B.Debnath

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONWEST TRIPURA : AGARTALACASE NO: CC- 106 of 2020Sri Ratnadeep Sircar,S/O- Sri Susanta Sircar,Indranagar, Jagatpur Kalibari Road,P.O. Abhoynagar, Agartala,Dist- West Tripura,- 799005. ..............Complainant.-VERSUS-1. Mr. Brijesh Ku...

Case Number: 106

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Date of Filing: 31-12-2020

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Date of Upload: 03-03-2023

Tripura

The Superintendent, Department of India Post & Others V/S Shri Nitai Debnath.

Consumer Court: West Tripura

Appelant Advocate Miss. M.Majumder, Mr.K.L.Das

Respondant Advocate Mr.B.Majumder

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONWEST TRIPURA : AGARTALACASE NO: CC- 61 of 2021Sri Nitai Debnath,Late Manindra Chandra Debnath,Kalikapur, Basudev Ashram,P.O. Border Rampur,P.S. West Agartala,District-West Tripura- 799002. …..........Complainant.-VERSUS-1. The...

Case Number: 61

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Date of Filing: 02-08-2021

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Date of Upload: 01-03-2023

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What is the Consumer Forum?

Consumer Forum West Tripura, also known as the Consumer Disputes Redressal Forum of West Tripura - Tripura, is established to protect consumer rights and provide a swift and cost-effective solution for consumer complaints. Consumer Forum West Tripura provides a platform for consumers of West Tripura - Tripura to file complaints against unfair trade practices by the seller, any type of defect in products, or deficient services. There are three levels of Consumer Forum – District Forum i.e West Tripura, State Forum i.e. State Commission consumer forum, and National Forum, each with varying jurisdictions. The main purpose of West Tripura consumer forum is to safeguarding consumers' interests and promoting ethical business practices by holding companies accountable for any violations of consumer rights.

Who can file a complaint before a West Tripura Consumer Forum?

In general, any consumer who has purchased goods or availed any service for the personal use can file a complaint before a West Tripura Consumer Forum.

Defination of Consumer in THE CONSUMER PROTECTION ACT, 2019

(7) "consumer" means any person who—

(i) buys any goods for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any user of such goods other than the person who buys such goods for consideration paid or promised or partly paid or partly promised, or under any system of deferred payment, when such use is made with the approval of such person, but does not include a person who obtains such goods for resale or for any commercial purpose; or

(ii) hires or avails of any service for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any beneficiary of such service other than the person who hires or avails of the services for consideration paid or promised, or partly paid and partly promised, or under any system of deferred payment, when such services are availed of with the approval of the first mentioned person, but does not include a person who avails of such service for any commercial purpose.

Explanation.— For the purposes of this clause,—
(a) the expression "commercial purpose" does not include use by a person of goods bought and used by him exclusively for the purpose of earning his livelihood, by means of self-employment;
(b) the expressions "buys any goods" and "hires or avails any services" includes offline or online transactions through electronic means or by teleshopping or direct selling or multi-level marketing;

What type of cases can be filed in Consumer Forum?

If you have any disputes and grievances related to your purchase of goods or services and the company is not solving your problem even after filing complaint to the customer care, you can file case against that company in Consumer Forum.

Defective Goods : Consumer can file cases if the purchased goods are defective, substandard, or not as described.

Deficient Services : Complaints regarding services that are deficient or not as promised.

Unfair Trade Practices : Unfair trade practices such as misleading advertisements, false representations, or deceptive business practices.

Overcharging or Unjust Pricing : Complaints related to overpricing, price manipulation, or charging more than the specified.

Faulty Products : Issues arising from products that are unsafe to use, pose health hazards, or do not meet safety standards.

Delay in Services : Cases where there is an unreasonable delay in providing services, causing inconvenience to the consumer.

Product Liability : Instances where a product causes harm or injury due to design defects, manufacturing defects, or inadequate warnings.

Unsatisfactory Professional Services : Disputes arising from services provided by professionals such as doctors, architects, etc.

E-commerce Transactions : Complaints related to the online purchases, including non-delivery of item, quality, or non-compliance with terms and conditions.

What is the procedure of filing the case in West Tripura consumer Forum

When you have not received any satisfactory response from the seller even after contacting to their customer care or even submitting your complaint in anyway, the next step is to file your case in the West Tripura consumer Forum. Before filing a case, you need to send a Legal Notice to the opposite party for dispute resolution. If there's no response or resolution within the stipulated time, you can file your case in the West Tripura consumer Forum.

What is the time limit for filing a case in West Tripura Consumer Forum?

As per THE CONSUMER PROTECTION ACT, 2019 , The District Commission, the State Commission or the National Commission shall not admit a complaint unless it is filed within two years from the date on which the cause of action has arisen.