Railway
Latest Judgments
Total 3779 Consumer Court Cases Against Railway.
Mrs. P. Jayanthi, Chennai- 600 101 V/S The General Manager, Southern Railway & anr.
Court Name: StateCommission
Appelant Advocate Mr. N. R. Narayanen
Respondant Advocate
Heading1Heading2First Appeal No. A/161/2018( Date of Filing : 25 Jul 2018 )(Arisen out of Order Dated 09/06/2017 in Case No. 161 of District North Chennai)1. The General Manager, Southern Railway & anr.-...........Appellant(s)Versus1. Mrs. P. Jayanthi, Chennai- 600 101-.............
Case Number: 161
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Date of Filing: 25-07-2018
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Date of Upload: 03-01-2020
Raghavendra Narain Shukla Adv. V/S North Centre Railway
Court Name: StateCommission
Appelant Advocate P.P. Srivastava
Respondant Advocate
STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. A/672/2017( Date of Filing : 13 Apr 2017 )(Arisen out of Order Dated 23/02/2017 in Case No. C/268/2012 of District Kanpur Nagar)1. North Centre Rail...
Case Number: 672
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Date of Filing: 13-04-2017
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Date of Upload: 04-10-2019
RAJU DEVI SURYAVANSHI & ANR. V/S DIVISIONAL RAILWAY MANAGER, WESTERN RAILWAY
Court Name: NCDRC
Appelant Advocate MS. REKHA AGGARWAL
Respondant Advocate MR. PAWAN KUMAR RAY & RIT ARORA
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 630 OF 2016(Against the Order dated 07/12/2015 in Appeal No. 208/2015 of the State Commission Chhattisgarh)1. DIVISIONAL RAILWAY MANAGER, WESTERN RAILWAYDIVISIONAL OFFICE VADODARA, OFFICE OF DIVISIONAL...
Case Number: 630
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Date of Filing: 03-03-2016
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Date of Upload: 03-09-2019
ANIL KUMAR T V/S DIV.MANAGER,SOUTHERN RAILWAY
Court Name: StateCommission
Appelant Advocate S RENGANATHAN
Respondant Advocate
STATE CONSUMER DISPUTES REDRESSAL COMMISSIONTHIRUVANANTHAPURAMFirst Appeal No. A/270/2018( Date of Filing : 25 Apr 2018 )(Arisen out of Order Dated in Case No. CC/283/2016 of District Ernakulam)1. DIV.MANAGER,SOUTHERN RAILWAYPALAKADU- DIVISION2. STATION MASTERTANUR RAILWAY STATIO...
Case Number: 270
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Date of Filing: 25-04-2018
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Date of Upload: 15-03-2021
Narender Kumar V/S Railway Mail Service
Court Name: StateCommission
Appelant Advocate Dr. U.V. Singh
Respondant Advocate
STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. A/486/2015( Date of Filing : 16 Mar 2015 )(Arisen out of Order Dated 27/08/2014 in Case No. C/261/2009 of District Rae Bareli)1. Railway Mail Servic...
Case Number: 486
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Date of Filing: 16-03-2015
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Date of Upload: 03-09-2019
Supertiendent Railway Station V/S D.D Soni.
Court Name: Bhiwani
Appelant Advocate in person
Respondant Advocate
Heading1Heading2Execution Application No. EA/47/2019( Date of Filing : 24 Jun 2019 )InComplaint Case No. 251/20141. D.D Soni.Circular Road Bhiwani...........Appellant(s)Versus1. Supertiendent Railway StationBhiwani...........Respondent(s) BEFORE:HON'BLE MR. Parmod Kumar PRESIDING...
Case Number: 47
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Date of Filing: 24-06-2019
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Date of Upload: 28-08-2019
Sachchidanand Tripathi V/S G.M.North East Railway
Court Name: StateCommission
Appelant Advocate P.P. Srivastva
Respondant Advocate dilip mani
STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. A/481/2016( Date of Filing : 11 Mar 2016 )(Arisen out of Order Dated 06/02/2016 in Case No. C/77/2013 of District Gorakhpur)1. G.M.North East Railwa...
Case Number: 481
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Date of Filing: 11-03-2016
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Date of Upload: 29-08-2019
S.D.O.Manager E.C. Railway V/S Shashank Srivastava
Court Name: StateCommission
Appelant Advocate Sanjeev Kumar Srivastava
Respondant Advocate
STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. A/876/2017( Date of Filing : 15 May 2017 )(Arisen out of Order Dated 08/03/2017 in Case No. C/51/2012 of District Kanpur Nagar)1. Shashank Srivastav...
Case Number: 876
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Date of Filing: 15-05-2017
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Date of Upload: 06-09-2019
DIVISIONAL RAILWAY MANAGER,SOUTHERN RAILWAY V/S NEW INDIA ASSURANCE COMPANY LIMITED
Court Name: Ernakulam
Appelant Advocate T.VINOD KUMAR
Respondant Advocate
BEFORE THE CONSUMER DISPUTES REDRESSAL FORUMERNAKULAMComplaint Case No. CC/15/150( Date of Filing : 26 Feb 2015 )1. NEW INDIA ASSURANCE COMPANY LIMITEDREP BY ITS MANAGER,REGIONAL OFFICE ERNAKULAM...........Complainant(s)Versus1. DIVISIONAL RAILWAY MANAGER,SOUTHERN RAILWAYTRIVANDR...
Case Number: 15
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Date of Filing: 26-02-2015
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Date of Upload: 23-09-2019
THE DIVISIONAL RAILWAY MANAGER V/S BABY JAYA
Court Name: StateCommission
Appelant Advocate PARTY IN PERSON
Respondant Advocate
STATE CONSUMER DISPUTES REDRESSAL COMMISSIONTHIRUVANANTHAPURAMFirst Appeal No. A/506/2018( Date of Filing : 01 Sep 2018 )(Arisen out of Order Dated in Case No. CC/246/2016 of District Thiruvananthapuram)1. BABY JAYAKIZHAKKEKOLEZHATHU VEEDU VELORVATTOM CHERTHALA...........Appellan...
Case Number: 506
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Date of Filing: 01-09-2018
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Date of Upload: 02-09-2019
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Common FAQ
Question : Am I eligible to file case against Railway in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Railway ?
Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.