Railway
Latest Judgments
Total 3779 Consumer Court Cases Against Railway.
P. PADMAJA PRIYA DARSHINI V/S GENERAL MANAGER, SOUTH CENTRAL RAILWAY & ANR.
Court Name: NCDRC
Appelant Advocate MR. SANJEEV KUMAR VERMA
Respondant Advocate MR. T. BHANU PRATAP
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 1169 OF 2017(Against the Order dated 13/03/2017 in Appeal No. 406/2014 of the State Commission Andhra Pradesh)1. GENERAL MANAGER, SOUTH CENTRAL RAILWAY & ANR.3RD FLOOR, RAIL NILAYAM, SECUNDERABADTELANG...
Case Number: 1169
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Date of Filing: 02-05-2017
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Date of Upload: 05-12-2019
The Group General Manager/ITP, Indian Railway Catering and Tourism Corporation Ltd., V/S Sri Gobardhan Singhania,
Court Name: Bangalore 4th Additional
Appelant Advocate
Respondant Advocate
Before the 4th Addl District consumer forum, 1st Floor, B.M.T.C, B-Block, T.T.M.C, Building, K.H. Road, Shantinagar, Bengaluru - 560027S.L.Patil, PresidentComplaint Case No. CC/1448/2018( Date of Filing : 27 Aug 2018 )1. Sri Gobardhan Singhania,A senior Citizen, Aged about 72 yea...
Case Number: 1448
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Date of Filing: 27-08-2018
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Date of Upload: 30-12-2019
THE GENERAL MANAGER,CENTRAL RAILWAY V/S SMT.SAVITA WD/O SAMPATRAJ KOTECHA
Court Name: StateCommission
Appelant Advocate M.K.KULKARNI
Respondant Advocate
STATE CONSUMER DISPUTES REDRESSAL COMMISSIONMAHARASHTRA NAGPUR CIRCUIT BENCHNAGPURComplaint Case No. CC/16/92( Date of Filing : 10 Oct 2016 )1. SMT.SAVITA WD/O SAMPATRAJ KOTECHAMAHALAXMI APARTMENT,4,BHARTIYA LOKKALYAN SOCIETY,COSMOS TOWN ROAD,NAGPUR-440022NAGPURMAHARASHTRA..........
Case Number: 16
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Date of Filing: 10-10-2016
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Date of Upload: 11-11-2019
Narender Kumar V/S Railway Mail Service
Court Name: StateCommission
Appelant Advocate Dr. Uday Veer Singh
Respondant Advocate
STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010Miscellaneous Application No. MA/266/2019( Date of Filing : 04 Nov 2019 )InFirst Appeal No. A/486/20151. Railway Mail ServiceRae Bareily To Suprident of POst Office ...
Case Number: 266
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Date of Filing: 04-11-2019
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Date of Upload: 08-11-2019
DIVISIONAL COMMERCIAL MANAGER, SOUTHERN RAILWAY V/S K. PRABHAKARAN
Court Name: NCDRC
Appelant Advocate IN PERSON
Respondant Advocate MR. RAJESHWAR SINGH
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 1003 OF 2015(Against the Order dated 21/11/2014 in Appeal No. 745/2012 of the State Commission Kerala)1. K. PRABHAKARANS/O SH.KRISHNAN, MULLSSERY HOUSE, KSRA 74,KAIRALI STREET,KALOOR, KOCHI - 17KERALA....
Case Number: 1003
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Date of Filing: 08-04-2015
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Date of Upload: 04-11-2019
General Manager Northern Railway V/S Vikas Jindal
Court Name: Faridkot
Appelant Advocate Vipan Kumar
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, FARIDKOTC. C. No. : 123 of 2019Date of Institution: 03.05.2019Date of Decision : 21.10.2019Vikas Jindal aged about 40 s/o Sat Pal Jindal r/o B-V/433, Gali Loharan Wali, Near Dr Brar Nursing Home, Faridkot, Tehsil and District Faridkot...
Case Number: 19
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Date of Filing: 03-05-2019
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Date of Upload: 06-11-2019
The Divisional Manager, Sealdah Division, Eastern Railway and another V/S Mr. Subhas Chandra Chakraborty
Court Name: Kolkata-I(North)
Appelant Advocate
Respondant Advocate S.M.Roy
Consumer Disputes Redressal Forum, Kolkata - I (North)8B, Nelie Sengupta Sarani, 4th Floor, Kolkata-700087.Web-site - confonet.nic.inComplaint Case No. CC/29/2019( Date of Filing : 28 Jan 2019 )1. Mr. Subhas Chandra Chakraborty49/2/B, New Colony, Paschimpara, Rahara, Kolkata - 70...
Case Number: 29
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Date of Filing: 28-01-2019
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Date of Upload: 24-10-2019
Kamal Ghosh Dastidar V/S The General Manager, Kolkata Metro Railway
Court Name: StateCommission
Appelant Advocate Mr. Amitava Das.
Respondant Advocate
STATE CONSUMER DISPUTES REDRESSAL COMMISSIONWEST BENGAL11A, Mirza Ghalib Street, Kolkata - 700087First Appeal No. A/1320/2017( Date of Filing : 20 Dec 2017 )(Arisen out of Order Dated 14/09/2017 in Case No. Complaint Case No. CC/153/2017 of District Kolkata-II(Central))1. The Gen...
Case Number: 1320
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Date of Filing: 20-12-2017
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Date of Upload: 18-10-2019
DILIP MAJUMDER V/S GENERAL MANAGER, EASTERN RAILWAY
Court Name: NCDRC
Appelant Advocate MR. SHAIKH ABDUS SATTAR
Respondant Advocate IN PERSON
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 2590 OF 2016(Against the Order dated 29/07/2016 in Appeal No. 935/2014 of the State Commission West Bengal)1. GENERAL MANAGER, EASTERN RAILWAY17, NETAJI SUBHAS ROAD,KOLKATA-700001WEST BENGAL..............
Case Number: 2590
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Date of Filing: 30-08-2016
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Date of Upload: 24-10-2019
WESTERN RAILWAY V/S MUJEEB
Court Name: StateCommission
Appelant Advocate
Respondant Advocate
O R D E R S H E E T FIRST APPEAL NO. 1852 OF 2017 MUJEEB S/O SHRI MOHAMMAD JALIL VSCHIEF MANAGER, WESTERN RAILWAY, MUMBAI AND ANOTHERDATE OF ORDERORDER WITH SIGNATUREORDER OF THE REGISTRAR ON OFFICE NOTING16.10.2019 None for the appellant even when the case was called in second r...
Case Number: 17
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Date of Filing: 20-09-2017
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Date of Upload: 21-10-2019
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Common FAQ
Question : Am I eligible to file case against Railway in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Railway ?
Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.