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Railway

Latest Judgments

Total 3779 Consumer Court Cases Against Railway.

West Bengal

General Manager, Eastern Railway and 3 others V/S Sri Pradip Kumar Chattapadhyay

Railway  

Court Name: Kolkata-I(North)

Appelant Advocate Kousik Chatterjee, Nilanjan Adhikary, Tarunika Pal

Respondant Advocate

Consumer Disputes Redressal Forum, Kolkata - I (North)8B, Nelie Sengupta Sarani, 4th Floor, Kolkata-700087.Web-site - confonet.nic.inComplaint Case No. CC/91/2021( Date of Filing : 03 Mar 2021 )1. Sri Pradip Kumar ChattapadhyayS/o Late Kanai Lal Chattopadhyay, 5 No. Chatra Bazar ...

Case Number: 91

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Date of Filing: 03-03-2021

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Date of Upload: 22-03-2021

Uttar Pradesh

T.C. N.W. Railway and Others V/S Surendra Nath Sharma

Railway  

Court Name: Barabanki

Appelant Advocate S.C. Srivastav and Gopal Krishna

Respondant Advocate

Case called out. Counsel for respondent is present. None appeared on behalf of Complainant. No any application is given. On persual of record it is found that on 20/07/2017 order was passed for filing of Complainants evidence, but even after providing so many opportunities, evide...

Case Number: 96

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Date of Filing: 02-11-2016

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Date of Upload: 17-03-2021

Kerala

Station Master,Ernakulam South Railway Station V/S Abdul Nasir.P

Railway  

Court Name: Kannur

Appelant Advocate

Respondant Advocate

IN THE CONSUMER DISPUTES REDRESSAL FORUMKANNURComplaint Case No. CC/153/2019( Date of Filing : 19 Aug 2019 )1. Abdul Nasir.PNoor Mahal,Kunhipalli,P.O.Kakkad,Kannur-670005............Complainant(s)Versus1. Station Master,Ernakulam South Railway StationKochi,Keralam-682011.2. Senio...

Case Number: 153

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Date of Filing: 19-08-2019

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Date of Upload: 18-03-2021

Kerala

Indian Railway V/S Jaimon T Joseph

Railway   Indian Railway  

Court Name: Kottayam

Appelant Advocate C.S Ajayan

Respondant Advocate

Consumer Disputes Redressal Forum, KottayamKottayamComplaint Case No. CC/199/2019( Date of Filing : 18 Nov 2019 )1. Jaimon T JosephThengumpallil House Kizhakkemattam P O Melukavumattam KottayamKottayamKerala...........Complainant(s)Versus1. Indian RailwayCatering and Tourism Copo...

Case Number: 199

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Date of Filing: 18-11-2019

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Date of Upload: 05-04-2021

Uttar Pradesh

Paras Nath V/S Eastern Railway

Railway  

Court Name: StateCommission

Appelant Advocate R K Gupta

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. R/1999/148( Date of Filing : 02 Nov 1999 )(Arisen out of Order Dated in Case No. C/607/1997 of District Sonbhadra)1. Eastern RailwayA...........Appe...

Case Number: 1999

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Date of Filing: 02-11-1999

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Date of Upload: 11-02-2021

Uttar Pradesh

Dr M K Gupta V/S Union Of India Railway

Union Of India   Railway  

Court Name: StateCommission

Appelant Advocate S K Srivastava & M.H.Khan

Respondant Advocate Alka Saxena

STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. A/1998/3158( Date of Filing : 04 May 1998 )(Arisen out of Order Dated in Case No. of District State Commission)1. Union Of India Railwaya..............

Case Number: 1998

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Date of Filing: 04-05-1998

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Date of Upload: 05-03-2021

Maharashtra

INDIAN RAILWAY CATERING AND TOURISM CORPORATION LTD THROUGH ITS CHAIRMAN AND MANAGING DIRECTOR V/S RITESH NANDKISHOR BADHE

Railway   Indian Railway  

Court Name: Nagpur

Appelant Advocate ADV. RITESH NANDAKISHOR BADHE

Respondant Advocate ADV. NITIN PANJABRAO LAMBAT

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, NAGPURNew Administrative Building5th Floor, Civil Lines,Nagpur-440 0010712-2548522Execution Application No. EA/110/2020( Date of Filing : 01 Dec 2020 )InComplaint Case No. CC/74/20191. RITESH NANDKISHOR BADHEB-2, SHANTIPURUSH APART...

Case Number: 110

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Date of Filing: 01-12-2020

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Date of Upload: 01-02-2021

Madhya Pradesh

RAILWAY V/S NASEEB

Railway  

Court Name: StateCommission

Appelant Advocate SH.DARSHAN BUNDELA

Respondant Advocate

M. P. STATE CONSUMER DISPUTES REDRESSAL COMMISSION, 76, ARERA HILLS, BHOPALFIRST APPEAL NO.1214 OF 2019NASEEB AHMED & ANOTHER VS GM, CENTRAL RAILWAY, MUMBAI & ORS.O R D E R S H E E TDATE OF ORDERORDER WITH SIGNATUREORDER OF THE REGISTRAR ON OFFICE NOTING05.01.2021 THROUGH...

Case Number: 19

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Date of Filing: 29-06-2019

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Date of Upload: 05-01-2021

Orissa

Nishi Kanta Maity V/S The Booking Press Supervisor, ECo. Railway

Railway  

Court Name: StateCommission

Appelant Advocate M/s. P.K. Tripathy & Assoc.

Respondant Advocate

IN THE STATE CONSUMER DISPUTES REDRESSAL COMMISSIONODISHA, CUTTACKFirst Appeal No. A/318/2015( Date of Filing : 01 Jul 2015 )(Arisen out of Order Dated 16/01/2015 in Case No. CC/45/2013 of District Baudh)1. The Booking Press Supervisor, ECo. RailwayEast Coast Railway, Sambalpur. ...

Case Number: 318

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Date of Filing: 01-07-2015

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Date of Upload: 20-01-2021

West Bengal

General Manager, Eastern Railway V/S Smt. Kalpana Chatterjee

Railway  

Court Name: Kolkata-I(North)

Appelant Advocate

Respondant Advocate

Consumer Disputes Redressal Forum, Kolkata - I (North)8B, Nelie Sengupta Sarani, 4th Floor, Kolkata-700087.Web-site - confonet.nic.inComplaint Case No. CC/150/2020( Date of Filing : 13 Oct 2020 )1. Smt. Kalpana Chatterjee42/A, Ramkanta Bose Street, Kolkata - 700003............Com...

Case Number: 150

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Date of Filing: 13-10-2020

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Date of Upload: 08-01-2021

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.