West Bengal

Kolkata-I(North)

CC/91/2021

Sri Pradip Kumar Chattapadhyay - Complainant(s)

Versus

General Manager, Eastern Railway and 3 others - Opp.Party(s)

Kousik Chatterjee, Nilanjan Adhikary, Tarunika Pal

19 Mar 2021

ORDER

Consumer Disputes Redressal Forum, Kolkata - I (North)
8B, Nelie Sengupta Sarani, 4th Floor, Kolkata-700087.
Web-site - confonet.nic.in
 
Complaint Case No. CC/91/2021
( Date of Filing : 03 Mar 2021 )
 
1. Sri Pradip Kumar Chattapadhyay
S/o Late Kanai Lal Chattopadhyay, 5 No. Chatra Bazar Road, P.O. - Chatra, P.S. - Srirampur, Pin - 712204.
Hooghly
...........Complainant(s)
Versus
1. General Manager, Eastern Railway and 3 others
New Koilaghata Street, P.S. - Hare Street, Kolkata - 700001.
2. Chief Commercial Manager, Passenger Marketing
Eastern Railway, New Koilaghata Street, P.S. - Hare Street, Kolkata - 700001.
3. Divisional Commercial Manager, Eastern Railway
Howrah Division, D.R.M. Building, Howrah Railway Station Complex, P.S. - Howrah Police Station, Howrah, Pin - 711101.
4. Divisional Railway Manager, Eastern Railway
Howrah Division, D.R.M. Building, Howrah Railway Station Complex, P.S. - Howrah Police Station, Howrah, Pin - 711101.
............Opp.Party(s)
 
BEFORE: 
 HON'BLE MR. Swades Ranjan Ray PRESIDENT
 HON'BLE MRS. Sagarika Sarkar MEMBER
 HON'BLE MR. Sadananda Sarkar MEMBER
 
PRESENT:
 
Dated : 19 Mar 2021
Final Order / Judgement

Order No.2                                      Date: 19/03/2021

Complainant files this complaint case against o.p. with a prayer as mentioned in the prayer portion.

It is the case of the complainant that he booked a ticket from Mysore to Howrah but when he reached station and after availing train from Mysore station some person claimed that this seat booked in their favour accordingly. Complainant  informed the matter to the TTI who was in duty and TTI informed the complainant that his ticket was cancelled.  The grievance of the complainant is that the railway authority did not inform this information till 10.0 P.M. so complainant has suffered much and prays for relief accordingly.

Ld. Advocate further submits that till date railway authority did not return the money for purchasing the railway ticket.

Therefore, in my view I do not find any deficiency in service, moreover, there is an alternative relief i.e. before Railway Claim Tribunal who perhaps proper jurisdiction to deal this matter.

Hence, this case is not able to admit as complaint case of this Commission.

Hence, this complaint case is dismissed accordingly.

 
 
[HON'BLE MR. Swades Ranjan Ray]
PRESIDENT
 
 
[HON'BLE MRS. Sagarika Sarkar]
MEMBER
 
 
[HON'BLE MR. Sadananda Sarkar]
MEMBER
 

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