HDFC Bank
HDFC Bank Customer Care
Address: HDFC House, H T Parekh Marg, 165-166, Backbay Reclamation, Churchgate, Mumbai - 400 020.
Email ID: support@hdfcbank.com
Phone No: 18002026161 / 18602676161
Website : www.hdfcbank.com
Latest Judgments
Total 5565 Consumer Court Cases Against HDFC Bank.
M/s. HDFC Bank Limited V/S Aswathi A
Court Name: Palakkad
Appelant Advocate A.V. Ravi
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, PALAKKAD Near District Panchayath Office, Palakkad - 678 001, KeralaComplaint Case No. CC/55/2021( Date of Filing : 25 Mar 2021 )1. Aswathi AW/o. (Late) U. Sunil Kumar, Residing at Kareth, Valappil, Nandiamkode, Koottanad Post, Pal...
Case Number: 55
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Date of Filing: 25-03-2021
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Date of Upload: 09-08-2023
HDFC Bank Ltd V/S Sunil
Court Name: Sirsa
Appelant Advocate MK Singla
Respondant Advocate JR Grava
Heading1Heading2Complaint Case No. CC/21/11( Date of Filing : 15 Jan 2021 )1. SunilVillage Nahrana teh Nathusari chopta distt SirsaSirsaHaryana...........Complainant(s)Versus1. HDFC Bank Ltdsangwan chowk SirsaSirsaHaryana............Opp.Party(s) BEFORE: Padam Singh Thakur PRESIDE...
Case Number: 21
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Date of Filing: 15-01-2021
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Date of Upload: 07-08-2023
Smt Gayatei Pandey V/S HDFC Bank Ltd
Court Name: StateCommission
Appelant Advocate Brijendra Chaudhary
Respondant Advocate
STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. A/1282/2023( Date of Filing : 01 Aug 2023 )(Arisen out of Order Dated 24/05/2023 in Case No. Complaint Case No. CC/416/2016 of District Allahabad)1....
Case Number: 1282
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Date of Filing: 01-08-2023
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Date of Upload: 16-08-2023
M/s HDFC Bank V/S Sh. Vivek Sood
Court Name: DF-I
Appelant Advocate Praveen Kumar Bhatia
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION-I,U.T. CHANDIGARHConsumer Complaint No.:CC/586/2022Date of Institution:07/06/2022Date of Decision:01/08/2023Sh. Vivek Sood s/o Sh. Pran Krishan r/o HNo.1444, Sector 61, Mohali.… ComplainantV E R S U SCluster Manager, Car Loan...
Case Number: 586
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Date of Filing: 07-06-2022
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Date of Upload: 01-08-2023
HDFC Bank Ltd. V/S Shiv Dayal S/o Baishaki Ram
Court Name: Yamunanagar
Appelant Advocate Sushil Kumar Goindwal
Respondant Advocate
CC No.263 of 2023.Shiv Dayal Vs. HDFC Bank.Present:Sh. Sushil Kumar Goindwal, Adv. for the complainant. Keeping in view even dated separate statement suffered by counsel for the complainant, present complaint is hereby dismissed as withdrawn and after removing technical/legal d...
Case Number: 263
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Date of Filing: 24-07-2023
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Date of Upload: 02-08-2023
HDFC Bank V/S Satya Rani
Court Name: West Delhi
Appelant Advocate
Respondant Advocate
BEFORE THE CONSUMER DISPUTES REDRESSAL COMMISSION-III (WEST)C-150-151, COMMUNITY CENTRE, JANAKPURI,NEW DELHI-110058CASE NO. 580/2014IN THE MATTERS OF:-SATYA RANI ……COMPLAINANTVERSUSHDFC BANK ……OPPOSITE PARTIESCoram:Ms. SONICA MEHROTA(PRESIDENT)Ms. R...
Case Number: 14
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Date of Filing: 03-09-2014
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Date of Upload: 08-08-2023
HDFC BANK V/S PAWAN KUMAR
Court Name: West Delhi
Appelant Advocate
Respondant Advocate
BEFORE THE CONSUMER DISPUTES REDRESSAL COMMISSION-III (WEST)C-150-151, COMMUNITY CENTRE, JANAKPURI,NEW DELHI-110058CASE NO. 180/2022IN THE MATTERS OF:-PAWAN KUMAR ……COMPLAINANTVERSUSHDFC BANK ……OPPOSITE PARTIESCoram:Ms. SONICA MEHROTA(PRESIDENT)Ms. ...
Case Number: 22
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Date of Filing: 05-05-2022
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Date of Upload: 08-08-2023
HDFC BANK V/S USHA SHARMA
Court Name: West Delhi
Appelant Advocate
Respondant Advocate
BEFORE THE CONSUMER DISPUTES REDRESSAL COMMISSION-III (WEST)C-150-151, COMMUNITY CENTRE, JANAKPURI,NEW DELHI-110058NATIONAL LOK ADALAT : 30.07.2023Complaint Case. No. 396/22 Date of order: 30.07.2023USHA SHARMA VS HDFC BANKPresent :- Complainant in person. Clerk of the Counsel f...
Case Number: 22
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Date of Filing: 06-10-2022
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Date of Upload: 31-07-2023
HDFC Bank Ltd V/S Vinod
Court Name: Sirsa
Appelant Advocate Manjeet Singh D
Respondant Advocate RK CH,AS K
Heading1Heading2Complaint Case No. CC/22/79( Date of Filing : 21 Jan 2022 )1. VinodVillage Gindran Distt SirsaSirsaHaryana...........Complainant(s)Versus1. HDFC Bank LtdMain Road Rania Distt SirsaSirsaHaryana2. Agriculture Insurance CoOffice cabin No 7 3 Floor Agro Mall Sec 20 Pa...
Case Number: 22
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Date of Filing: 21-01-2022
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Date of Upload: 28-07-2023
HDFC BANK LTD. V/S Bhojraj Singh
Court Name: StateCommission
Appelant Advocate Self
Respondant Advocate
STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. A/1058/2022( Date of Filing : 10 Oct 2022 )(Arisen out of Order Dated 25/08/2022 in Case No. C/2022/262 of District Lucknow-II)1. Bhojraj SinghS/o L...
Case Number: 1058
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Date of Filing: 10-10-2022
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Date of Upload: 02-08-2023
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Common FAQ
Question : Am I eligible to file case against HDFC Bank in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against HDFC Bank ?
Answer : A complaint may be made against HDFC Bank under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt HDFC Bank in Consumer Forum
HDFC Bank, also known as Housing Development Finance Corporation Bank, is one of India's leading private sector banks. Established in 1994, it has emerged as a key player in the Indian banking and financial services sector. HDFC Bank is known for its extensive network of branches and ATMs, providing convenient access to banking services for millions of customers across the country.
The bank offers a wide range of financial products and services, including savings and current accounts, loans, credit cards, insurance, and investment solutions. HDFC Bank has earned a reputation for its customer-centric approach, technological innovations, and robust risk management practices.
Step 1
Contact HDFC Bank Customer Care
For Credit Card, mail at:
For Regular Post:Manager, HDFC Bank Cards Division,PO BOX # 8654
Thiruvanmiyur PO Chennai - 600 041
For Courier:
Manager, HDFC Bank Cards Division, 8, Lattice Bridge Road, Thiruvanmiyur,
Chennai - 600 041
For Home Loan (HDFC Ltd), mail us at:
HDFC Bank Ltd.Ramon House,
H T Parekh Marg,
169, Backbay Reclamation,
Churchgate, Mumbai 400 020
For products other than credit card and home loan:
HDFC Bank Ltd.Empire Plaza I, 1st Floor,
LBS Marg, Chandan Nagar,
Vikhroli West, Mumbai - 400 083
Alternatively, you can also e-mail us on the below ID's.
Retail Banking / ATM/Debit Cards / Mutual Fund: support@hdfcbank.comLoans / Advances / Advance against shares: loansupport@hdfcbank.com
Credit Cards: customerservices.cards@hdfcbank.com
Depository Services: infodp@hdfcbank.com
Customers travelling abroad can reach us on +9122 61606160
Customers of Imperia Account, Diners Black Credit Card and Infinia Credit Card can reach us on our dedicated Customer Care Number +9122 61717606
Grievance Redressal Officer
If the resolution provided at Step 1 does not meet your expectation, you can approach our Grievance Redressal Officer through any of HDFC access channels mentioned below. Please share the previous complaint number while accessing these channels.Grievance Redressal Cell (Banking Products)
Call: 18002664060 (9:30am to 5:30pm) (Mon - Sat)This facility is not available on 2nd & 4th Saturdays, all Sundays and Bank Holidays
Grievance Redressal Cell (Credit Cards)
Call: 044 - 61084900 (9:30am to 5:30pm) (Mon - Sat)This facility is not available on 2nd & 4th Saturdays, all Sundays and Bank Holidays
For Banking Products and Depository Services write to:
Mr. Mehernosh Dhamodiwala (Grievance Redressal Officer)Grievance Redressal Cell, HDFC Bank Limited,
1st Floor, Empire Plaza - 1, Lal Bahadur Shastri Marg,
Chandan Nagar, Vikroli West,
Mumbai - 400083
For Credit Card specific complaints write to:
Mr. Shanmugasundar R ( Grievance Redressal Officer )HDFC Bank Cards Division,
8, Lattice Bridge Road, Thiruvanmiyur,
Chennai 600041